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Customer Ratings & Reviews

$829.99
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Comp. Value: $989.99

Customer reviews

Rating 4.6 out of 5 stars with 6534 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 6,534 reviews
  • Rated 5 out of 5 stars

    Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to the Pearland store and Rudy Vargors helped me with my purchase...Very nice experience

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buyer Beware

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lettering on the front panelis smearing. Can't tell what the button are for. We've only had this machine 3 months. I've never seen anything like this. Expected better from SAMSUNG. Googled this problem and found out it's been going on for a few years. Obviously Samsung doesn't think it's important enough to fix. If all if the wording is gone how would you run the machine? GEEZ! Best Buy said to call Samsung because we didn't buy the extended warranty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    All around great experience.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer, great communication/updates and great Geek Squad delivery and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kbr79

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine. Very happy with this purchase. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Looks great and just what I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Equipment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Looks great and just what I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. Perfect size for my family. Great product for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with our purchase! We definitely recommend this washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Home Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and modern. So far so good. Plays a very cool music when it finishes cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good appliance with good features and space saving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one amazing machine!! It has an infinite amount of options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my basement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this with the dryer and both fits and looks great in my basement. Working really great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to match my Samsung washer. Great dryer. Settings are varied enough for any use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kinda works prouduct

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working as expected. Would have loved it if it was a little quieter. This also has the same mold problem with any fro load washers so I have to keep the door open for it to dry after each washing cycle.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We work to ensure that your washer is functioning at its best at all times, Sujan. We are here to help you.

      We recommend clicking the resources below for steps to take when the washer is noisy and has molds. Please hover your mouse over the hyperlinks and watch the instructional video for tips.

      Samsung washing machine is noisy (Please select the best that describes what you are hearing):
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      The washing machine has a mildew smell or visible mold:
      https://www.samsung.com/us/support/troubleshooting/TSG01110749/

      Should a service request be required, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1146572376, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Great washing machine!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say. It's quiet and it cleans with more options than I could use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer has been working great. It was easy to install with the stackable dryer we have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricey for a dryer but a all and all a nice solid machine works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    electric dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery as scheduled. installation as maintained. immediate test and subsequent use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty Silent and washes the clothes really well. Value for money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Survey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with how quickly we got the product and how fast it was set up by the drivers.

    I would recommend this to a friend