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Customer Ratings & Reviews

$829.99
Save $160
Comp. Value: $989.99

Customer reviews

Rating 4.6 out of 5 stars with 6534 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 258 Showing 5,141-5,160 of 6,534 reviews
  • Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vibration when spinning…………………………………………………………………..

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BenjaminB,

      We understand how you feel about your washer. Let's get the information you need.

      Check out the link below for steps to take with your washer that vibrates when spinning. To access the complete diagnostic and video tutorial, click on the embedded words and select "NO, I NEED MORE HELP" for more details.

      Samsung washing machine is shaking
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/

      We would love to speak with you to provide more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1148610112) to help our team pull up your information when you message us.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Look no further

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Front loader is the way to go if you want to save water and have cleaner clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kiran

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is awesome about this product . I will definitely recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never by from them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order it one week before I picked it up and found out they never ordered it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came very quickly!!! I was really happy that they were able to deliver to my apartment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good dryer, good delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and no problems so far. Maybe a little slow to dry but not bad. Excellent delivery service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quiet and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and efficient. Also, works very quietly. The machine looks very modern with great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Shopping

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is truly a great product, will always purchase from BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great price and dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great dryer. looks gorgeous stacked. super quick delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales people were great and did price match. Best investment I have made so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dryer - Sales and Install difference!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had to be returned upon delivery - the sales person stated that we could re-use our base from the original one, but when it was delivered, the installer said it was not possible!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings!

      Thank you for choosing Samsung for your dryer needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Leo Samsung

  • Rated 4 out of 5 stars

    New dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO far the dryer seems to be exactly what I needed. I am still learning the settings and what works best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dryer, only thing so far is the blankets and sheets tend to go into balls more than previous dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer that ables to controls water & wash time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with washer so far hope it lasts for a long time

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Not bad for a replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lower quality than my old Samsung washing machine but bigger in capacity

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you, Olu12, for sharing your experience with this washer. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Thanks for great stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stacked this up with the dryer and tenants were happy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not top of the line, but gets the job done, quite and works great. great looking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional and energy-saver dryer. Really like it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bad boy does what it’s suppose to do and does it well no complaints

    I would recommend this to a friend