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Customer reviews

Rating 4.6 out of 5 stars with 6548 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 277 Showing 5,521-5,540 of 6,548 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Front loading washers from samsung are great. I highly recommend this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet and stunning to see. I know it’s just a washing machine but it looks amazing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hint to Geek Squad: test the machine after install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one Samsung machine & it shook so hard, it moved 6 inches over to the wall. Over a week later, Best Buy Geek Squad brought me same make & model, which is a very cool machine. would have liked a sooner date to receive 2nd machine...The Geek Sq members were good about answering questions, but I asked them to wash a quick 22 minute wash cycle on 1st delivery. Certainly would have saved both Best Buy & myself LOTS of time & trouble.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal and machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month so far so good. With lots of easy control choices the cloths come out very clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful and very functional

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer machine. Can be a little noisy sometimes (when fully loaded), but overall a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Samsung Dryer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a broken Samsung after 7 years. Got a similar one. Works great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung 7.5 cu. ft. stackable electric dryer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this 7.5 cu. ft. electric dryer because it was easy to use everything.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worked fine for 18 months - disappointing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer was fine, nothing special but got the job done. Now after 18 months, the heat won’t come on unless I unplug it and reboot the control board. Then it may work a cycle or 2, then nothing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We know how disappointing it is to have a dryer that won't heat, JamesP. We're here to assist.

      We suggest checking the link below to troubleshoot the dryer that does not heat or dry. The first link has another resource for the unit's cycles, settings, features, error code guide, running a vent blockage test, and cleaning the dryer. The second link is a video you may watch from start to finish.

      The dryer has no heat at all:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-all

      What to do if your Samsung dryer isn't heating or drying?
      https://www.youtube.com/watch?v=LibK_OLFH4Q

      You may also refer to page 45 of the user manual for other solutions when the dryer does not heat/dry.
      https://downloadcenter.samsung.com/content/UM/202509/20250923082244569/DC68-03381W-04_IB_DV6000_EN_250919.pdf

      Lastly, we have included a guide to learning the suggested laundry load size of the Samsung dryer to get the best result.

      The best laundry load size for your Samsung dryer:
      https://www.samsung.com/us/support/answer/ANS00080262/

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number 1150902890 to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer and Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    washer and dryer work great and best buy was quick and easy wirh delivery

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    John C.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product. I would recommend it to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. I had stains on my clothes for months that came out in one washing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So fresh and so clean clean

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! Love it! My pups don’t love that all of their toys are fresher than ever.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is this dryer easy on the eyes it also works very well! No complaints over here :)

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. Big capacity and dries fast. Ery happy woth this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one when bestbuy has promotion, it works so good , I look the color too!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What Happened!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having to get down to the ground to drain it,is not the best thing

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We understand that your experience has been less than ideal. Let us help you.

      On page 50 of the model's user manual link below, you can check the steps to see if the washer is not draining as expected.
      https://downloadcenter.samsung.com/content/UM/202306/20230630143636983/DC68-04006R-05_IB_WF6000T_EN_CFR_MES_R_230628.pdf

      It would also be great if we could talk to you directly and gather more information about your concern.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146901926, which will help our team pull up your information.

      ^Rainly Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung A+

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a joy this dryer is, it has cut drying time in our house in half and its as quiet as can be!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung is using the disposable model

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the washer is running we bought it based on price and availability but if my last three washers are any indication it will only last 4 years!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi. Thank you very much for your feedback on our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG)

      Reference Number: 1144620663

      Have a great day.

      Melardo Samsung

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Dryer (gas)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy, works efficiently. Does not take long to dry loads at all. Lint trap does it jobs efficiently as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung front load washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well the onlybthing is that the buttons are a litlle sensitive to touch.

    I would recommend this to a friend