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Customer reviews

Rating 4.6 out of 5 stars with 6548 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 279 Showing 5,561-5,580 of 6,548 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Plays a song to let you know it’s complete

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Very easy to use, lots of settings and beautiful finish.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a bargain on this. Works great and couldn't beat the price compared to other retailers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    loving my new dryer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loving my new dryer! After 10 years of an older model, it was time to upgrade.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Scoopy! I am confident your new Samsung dryer will continue to impress! We love hearing from customers like you! ^Shay Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very Nice Machine!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer a year ago and it runs perfect! Very nice machine

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so much better than my older unit did. Love everything about it. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and easy to use. Multiple settings, multiple options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NJ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, my favorite brand, very reliable, modern design

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good brand, price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking, not loud, very happy with the purchase. Color is nice and all digital

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted, works great. Delivered with a dent on side but didn't mind

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice dryer lots of space and very quiet I recommend it to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Weber

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and great quality product last year’s enjoyed it for its usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is fast and quiet but efficient s as well. Love the chime when finished

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the washer is cleaning excellently, is quiet and stable. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Quiet washing machine . Easy to install, level and calibrate. You will be happy!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Beware of open box items

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price of the machine was good for an open box item, but it was not as advertised. It was advertised as satisfactory, but was only fair a best. The front panel is pushed in as if someone had dropped or kicked it in. There are two bend to the right of the door. What was worse was the attitude of the person on the other end of the phone when I called in about it. I had Samsung look it and they found the door seal was damaged as well. They replaced the seal but couldn’t replace the front panel.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    wonderful washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love everything about this washer. Cleans clothes great an is so quiet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate this washer. Washer is horrible!!! The washer is suppose to be vibration reduction and very quite and it’s the exact opposite. Every time it spins out it sounds like it’s gonna take flight out the window. Horrible washer for the price I paid for it. Will never purchase it again. I’ve even had it replaced and it still is not a good washer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are experiencing issues with your Samsung Front Loading Washer. There are several important factors that can be causing this issue. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy, washes efficiently. Would recommend to anyone looking for a decent priced washing machine.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 1 out of 5 stars

    Too big and Best Buy doesn’t even know what they s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine would not fit down my basement stairs. The purchase was canceled. Best Buy asked me to review it, so this is my review. Best computer system/programmers need help.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to give feedback about the order you canceled.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Front Load

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first front load washer and I love my new washer. Roomy and quiet

    I would recommend this to a friend