Customer Ratings & Reviews
- Model:
- DVG45T6000V
- SKU:
- 6427883
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.
This summary was generated by AI based on customer reviews.
Poor dry sensing technology
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dry sensing technology not up to par! It seems to not detect damp clothing, especially sweaters and sweat pants!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Philip! Often times, if the sensor cycles are not functioning properly, the sensors just need to be cleaned of lint. This link (https://bit.ly/37ngZXB) can walk you through how to do this, as well as other things that could be causing the dryer to not dry properly. ^Jecca
So far so good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice dryer. Switching direction of door presented some issues due to cheap hardware.
I would recommend this to a friendBrand response from Samsung
Posted .Hi AlamoMe.
Thank you for taking the time to leave this review. We understand you had concerns regarding reversing the door
To help you with the reversing of the door. Please check this link to your user manual. Simply turn to pages 32 to 34.
https://downloadcenter.samsung.com/content/UM/202101/20210108102221776/DV6000_DC68-03381W-03_EN_CFR_MES.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144940835) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
- Pros mentioned:Noise level
Good stuff
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good unit for the money. Runs quiet and is efficient.
I would recommend this to a friend Healthcare worker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine a lot. I just used it and it dried my clothes pretty good, but I want to say Kudos to the delivery guys. Those two guys went above and beyond to make sure e everything was perfect. Best Buy should hire more like them. Will definitely buy another appliance
I would recommend this to a friendLove my washer and dryer purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with purchase. I visited the Best Buy store on Maryland Parkway in Las Vegas as they have a large selection of floor models and great pricing. Best Buy sales personnel are always helpful. I was able to purchase a washer and dryer that was affordable and met my criteria. Very happy
I would recommend this to a friendBuyer Beware...
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this washer end of Aug of 2020. It was a great price and worked fantastic until it didn't. 5 days ago it started making a clunking sound, my guess it's one of the drum/basket rollers failed. Let me point out I've used this washer FOR LESS THAN 2 YEARS. Well, not only is it out of warranty by 9 months but there are ZERO Samsung Technicians in "my area" even though there is one about 30 miles away. Then Samsung support told me to call an appliance repair shop about 1,000 miles away. Anyways I paid over $700 on a washer that I will most likely need to drop $300-$450 dollars into to get it to work again. If you're on the fence about this washer just do the math
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Jason,
Thank you for reaching out. We appreciate you informing us that your Samsung washer started making a clunking sound. We apologize for the inconvenience this has caused you, especially with the warranty and the repair cost. It's not the experience we want you to have with one of our products, and we'll be glad to look for other options for you.
Attached is a troubleshooting step to try when your Samsung washer makes unusual noises.
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
The video link below contains additional information on what to do when your Samsung washer shakes and vibrates or is noisy.
https://www.youtube.com/watch?v=ywOrH59K9Rw
I've also included a link to our warranty page to learn more about the product's coverage.
https://www.samsung.com/us/support/service/warranty/WF45T6000AW/A5
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144593817
-Angelica
Great investment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new washer and dryer. I actually love doing laundry now. It does an excellent job of getting my clothes clean and smelling fresh. I don’t have to worry about missing the rinse cycle to put the softener in, it does it automatically. Did I say “I love it?”
I would recommend this to a friendNot a happy camper
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so happy with the washer, don’t know if it wasn’t installed correctly but it makes a noise when it’s washing and when it’s spinning the whole washing machine and the dryer shakes. Had to leave town and won’t be back in till July as soon as I get back will call to make an appointment so they can fix it. Thanks
I would recommend this to a friendBrand response from Samsung
Posted .Hello Rachel,
Thank you for reaching out and sharing your feedback about your Samsung washing machine. I understand you're having issues with your washing machine as it's noisy when it's washing and spinning, and the dryer shakes. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001985/ to help you identify the proper troubleshooting steps to resolve the issue regarding the noise that your washing machine makes.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01001016/ if your washing machine is shaking.
I also recommend checking this link https://www.samsung.com/us/support/troubleshooting/TSG01109143/ of your Samsung dryer is vibrating or shaking.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144390785.
-Noraina
dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.looks great, not top of line, cloths do not dry all the way , have to run it twice, thats my only complaint
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see that you are experiencing issues with getting all of your clothes dry in your Samsung Dryer. I can definitely help with that. I would like to provide you with some of our best practices that will provide you with the ideal results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Thank you for choosing Samsung. ^Brad
Disappointing Quality
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a good job but less than a year old and all the labeling for the setting are wearing off
No, I would not recommend this to a friendVernon Hills IL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This by far was the worst experience I’ve had. I went in knowing I was going to buy a dryer the same day and needed the item that day. The staff in Vernon hill were rude. No one came to help for 30 minutes, they also had an horrible attitude when trying to make sure someone would help me and my fiancé. I have had wonderful experiences in Gurnee. I was extremely shocked. The sales man gave rude remarks and did not seem to care that we were mistreated. We ended up buying because of a need and picking up from the warehouse. No one gave us directions. We just figured it out. Hours later we had a dryer but it was unfortunate how we were treated.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Dryer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't like idiot alerts. Took too long to look up how to disconnect. Should not have default settings.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Dryer. We are glad to be your choice for your laundry needs. We welcome you to our family and thank you for choosing Samsung. ^Brad
Great until it breaks
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this washer in October 2021 and started making noises on December 2021. Samsungs service department is AWFUL is made to discourage you from submitting a claim. After initial assessment for repair, it was switched to exchange and now Samsung won’t do exchange with e receipt. I’ve been on the phone with Samsung for at least 5 different occasions and each for at least 45 minutes. If you buy it I hope you dont have to go through the same ordeal
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Jerryatlaw,
Thank you for reaching out and letting us know that your washer started making noise two months after purchase and that we won't accept an E-Receipt to process an exchange. We apologize for the inconvenience that this caused you. It's not the experience we want you to have with one of our products. We're here to help.
Attached is a link to a troubleshooting guide that you can check, which may help fix the noise issue with your Samsung washer.
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
I've also included a video link below for additional troubleshooting steps.
https://www.youtube.com/watch?v=ywOrH59K9Rw
For reference, you may refer to the link below-containing warranty information.
https://www.samsung.com/us/support/warranty/?model=N0054102&modelCode=WF45T6000AW/A5
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144171895
-Angelica
- Pros mentioned:Overall performance
Like this unit.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit works great and as expected. I would recommend.
I would recommend this to a friend 24
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good appliance with enough features and a good space saver.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Dannym,
It is a pleasure to hear from you. We are pleased to hear how satisfied you are with the washing machine! We value your observation, and we will continue working on improving the quality of the products we offer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this ticket number 1144824570, which will help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel
Avoid this machine
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. This washer's bearings went bad after two years.... extremely loud noise in spin stage. Bearing problem verified by two repair people. The fix would have been very expensive so we bought a new one. Avoid Samsung! One repair person said Samsung washers last 2-4 years. We had normal wash loads for a small family.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello AnnM,
Thank you for choosing Samsung for your Appliance needs. It's sad to know that you no longer have the product.
We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
Thank you.
-Angelica
Worst Washer Ever!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used washer once and the Washer has been stuck on the rinse/spin cycle for 45min. I have unplugged the washer & turn off & on and still experience the same issue. It just adds water, swish swish for 1 min drains and does it all over again. The time stops moving and it doesn’t fully wash. Defective! Biggest headache! Waste of time and money
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello BrittanyA,
We are aware of the significance of having functional appliances at home. We are here to assist you with your washer.
We recommend following the link below for assistance with your washer that is stuck on a single cycle. Click on the embedded words and select "NO, I NEED MORE HELP" to view the full diagnostic and a video tutorial.
Samsung washing machines won't spin or won't stop spinning.
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
We'd love to speak to you directly to provide more assistance.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146962844) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 2 weeks, best buy doesn't seem to care, sears has terrible customer service and also doesn't care, we have not been able to dry our clothes for a month now. I will never buy another appliance from best buy ever again. These companies should be ashamed of themselves.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We would like to assist you further with your concern. Kindly let us know more about the dryer.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148520843) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
Piece of Junk; Service & Warranty Useless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this dryer and matching washer installed 6 weeks ago in stacked format. It stopped heating this week. Best Buy won't service and Samsung Service won't service while stacked, so I am expected to hire someone else to come unstack it (which won't fit in the space connected). So, basically we have to hire someone else to service with no benefit of warranty/
No, I would not recommend this to a friendBrand response from Samsung
Posted .DustinR, we understand your frustration if your dryer stops heating. We are here to help.
We suggest referring to the links below to rectify your dryer concerns. Please click the hyperlinks to complete the troubleshooting guide.
Clothes are not dry after using Samsung dryer https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-has-no-heat-at-all
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147650491) to help our team pull up your information.
Have a great day.
^Camille
washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly not sure what I think about the washer. Would be better if door could open the other direction
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Washer. We are glad for you to join our family. If you need any assistance with your machine, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142751876. We thank you for being a part of the Samsung family. ^Brad