Customer Ratings & Reviews
- Model:
- DVG45T6000V
- SKU:
- 6427883
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.
This summary was generated by AI based on customer reviews.
Not a great washer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the delay option but not a fan of the washer itself. I felt my clothes didn't get wet enough or even washed. Had washer for just a little over a year and now I'm waiting on a new set (different brand) to come in and try. Fingers crossed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand that neat and clean clothes can give us a good feeling, Marc.
To help you with this, I have shared the model's user manual link below on page 49.
https://downloadcenter.samsung.com/content/UM/202209/20220916134729601/WF6000T_UM_DC68-04006R-03_EN.pdf
Also, I have provided relevant Samsung links below.
Samsung washing machine water fill issues.
https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-does-not-fill-with-enough-water
It is also important that you are using the correct cycle and settings. Kindly check this link: https://www.samsung.com/us/support/answer/ANS00061937/
Dry spots are normal if you overload the washer or if the item being washed is so large and bulky.
You can check the best laundry load size on this link: https://www.samsung.com/us/support/answer/ANS00080262/
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145154612), which will help our team pull up your information.
^Rainly
Buyers Beware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had this dryer for three weeks and now it will not heat up. Service came out today and informed me that the motherboard and thermostat need to be replaced. How this even possible for a brand new dryer? I spent too much money for this to occur. Needless to say that I am highly disappointed and angry!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Angela M,
We know how frustrating it is to have a dryer that doesn't heat up. We'd love to help.
Please consider checking the link below for the steps if the dryer doesn't heat at all. Kindly click on all the embedded words inside the article.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-all
You can also visit our authorized distributor for Samsung parts and accessories at the link below.
https://samsungparts.com/
We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung dryer.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146891045, which will help our team pull up your information.
^Rainly
Looks great and is compact.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and is easy and efficient to use. Fit well (but barely) through our slightly narrow doorways to the basement. Like now compact it is and the little space it takes up. We like the range of dryer settings.
I would recommend this to a friendSamsung CS absolute worse. Best Buy not helping
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisy since pretty much day one. Got worse and worse. We got Samsung to come out and their tech said the bearings were bad and likely had been since shipment from factory. Have had a nightmare dealing with Samsung and Best Buy. Samsung are pushing it to Best Buy and Best Buy are penalising me because I got their extended warranty and say if I exchange it with them I will have to pay for a new warranty and for delivery, AGAIN!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We understand how disappointing the resolution provided for your washer is. To better assist you with this issue, please contact the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can either answer your question or transfer you to your local store to address your concerns and see if we can lay out an option that will make both ends meet.
Have a great day.
-John
Great Washer & Dryer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love the dryer and washer. Although I originally had them installed as a stacked unit. I now find that I want them not stacked due to the height and some water I found on the floor and possible unstability of flooring in my apartment
I would recommend this to a friendMissing steam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not include steam function even though stated in comparison with similar items
No, I would not recommend this to a friendread manual
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.n/a stack item for seniors or condo space is limited
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello COCO,
Thank you very much for your feedback on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Your Reference Ticket Number: 1144695461
Thank you, and stay safe!
-Angelica
I want to love but I only like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer has lots of needs. For example, I had a long dryer vent. It wasn’t drying properly, switched it with a shorter dryer vent using a kit I bought and I worked better. Unfortunately, it still doesn’t dryer everything perfectly, some pieces feel damp. I read up on it on the Samsung Website and they tell you to separate out the clothes. Doing a second cycle doesn’t work either since the sensor in the dryer detects that the clothes are dry and automatically turns off the dryer. It’s too bad my 12 year old LG dryer broke and no one wanted to come a fix a stackable unit.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Cloud,
Thank you for reaching out and sharing your feedback about your Samsung dryer. I understand you're having an issue with your dryer as it doesn't dry clothes properly. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000999/ to guide you on the issue. Just click on "Dryer is not hot enough" for the troubleshooting steps.
Please also see this link https://www.samsung.com/us/support/answer/ANS00051022/ for the cycles, settings, and features of your Samsung dryer.
You can also check this link https://www.samsung.com/us/support/answer/ANS00080262/ to learn the best laundry load size for your washing machine and dryer.
I also recommend checking this link https://www.samsung.com/us/support/answer/ANS00050526/ for some tips on how to clean your Samsung dryer.
In case or repair or replacement, please check this link https://www.samsung.com/us/support/service/warranty/DVG45T6000P/A3 for the warranty coverage of your dryer.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dryer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144598416.
-Noraina
Great Dryer great service!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Dryer, dries quick, has music alarm when done, multi settings including eco friendly settings and sanitizer. Definitely recommend. Best buy customer service was great, fast delivery and set up!
I would recommend this to a friendCannot dry full load and alerts are annoying
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TERRIBLY ANNOYING DRYER! It sings an annoying jingle to let you know it's done and will keep repeating itself until you acknowledge it. (Apple watch thanks this dryer for you're getting your "time to stand" quota in if you're doing loads of drying. Also, it won't dry bedding or certain materials well. The sensor thinks it's "dry enough," when it's not, and it cuts off automatically. Even when you recycle the dry cycle to start over, it will sense it's "dry enough," and turn off -- it's just really hard to get certain materials dry, full loads, essentially. I hate this dryer. The matching washer is amazing, however. I currently have an OLD dryer...looks like definitely 15 years old - all manual, nothing digital, I can dry a full load in 20 minutes!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello audra, I can definitely understand how frustrating it can be when results and expectations do not quite meet. We are here to help. Here is a link to a troubleshooting guide to your concern on your dryer not drying your clothes (https://bit.ly/32Zv9h3). If this doesn't help solve the issue please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144040582) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you do not do a ton of wash and need a stable dryer - this is the dryer for you
I would recommend this to a friendWonderful washer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this washer for a month now and I love it. I especially like that it has a quick cycle, so that I can wash in less time when I’m in a tube crunch. Clothes come out clean and almost dry.
I would recommend this to a friend- Pros mentioned:Ease of use, Noise level, Overall performance
Great Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung dryer works great. It's quiet, with digital readings and very simple to use.
I would recommend this to a friend Samsung washer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer broke after two years of use very disappointed
No, I would not recommend this to a friendDents on appliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had dents on the back of it when the appliance came.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Lewby2,
We appreciate you giving us a review about the Samsung washer. I'm sorry to hear that you received a Samsung washer with dents. I understand that this experience is not ideal.
For further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Ticket number: 1144471463
^Rainly
Grace's
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not dry as well. Have to put items back in dryer and restart.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Gracie, I understand you are having issues with getting wet clothes from your Samsung Dry at the end of the cycle and that is not ideal for a brand new machine. I would be upset as well. I have some helpful information that will give you the ideal results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
If you need any assistance, we are available to help via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143349872. We welcome you to our family and thank you for choosing Samsung in your laundry room. ^Brad
Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok I did not get any special discounts but I bought it anyway
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, thank you for taking time to share your experience. You are a valued customer and we value your feedback. We manufacture several products that all come with different features. It is only through feedback from customers like yourself that we are able to make our products better. If you have any further concerns, please feel free to reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143804221) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
Just ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes too long to dry clothes even small loads and even when I pull them out right away they are still wrinkled.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JohannaA, we know how frustrating it is to deal with a dryer taking too long to dry clothes. Let us help.
Here is a link for easy steps to follow if your dryer is taking too long to dry. Please click on the embedded word and watch the video included.
Clothes are not dry after using Samsung dryer
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long
For more details, please see pages 36, 38, and 47 of the manual under the "07 Eco Dry, Time dry and Extended time" section.
Manual
https://downloadcenter.samsung.com/content/UM/202401/20240129150303040/DC68-03381W-04_IB_DV6000_EN_231006.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147181816) to help our team pull up your information.
Have a great day.
^Camille
Think twice about shopping at the bestbuy outlet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The appliance itself works great but the process of getting it to my house from the outlet was terrible. There was no sense of urgency even after the first unit they sent malfunctioned the first use. Will be shopping elsewhere for my next appliance need
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We understand where you're coming from. To better assist you with this, please contact the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day!
Chrystel
Dryer died within 2 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I invested in this Samsung washer & dryer set and within two months the dryer stopped working; it just clicked when you’d press the start button. What a headache it was just to get a Samsung tech. out and I had to unstack the set for the tech. The tech took it apart, put it back together and it worked. He had no idea what the problem was but, only said it could’ve been a loose wire. I’ve lost confidence in Samsung and can only keep my fingers crossed that I didn’t get a lemon. But besides the dryer dying I will admit that I actually do love the set!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tracy,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you.
The experience is not what we expect from our customers.
In case of repair or replacement, you can check the warranty coverage of your product here:
https://www.samsung.com/us/support/service/warranty/DVG45T6000P/A3
For parts needed you may purchase them here:
https://www.samsungparts.com/Default.aspx
if additional assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you for choosing Samsung. Have a great day.
Reference number:
1144566005
^^Ross