Customer Ratings & Reviews
- Model:
- DVG45T6000V
- SKU:
- 6427883
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.
This summary was generated by AI based on customer reviews.
Son in law now does the laundry!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer dryer combo. Gave to my daughter as a house warming gift and my son in law has been washing cloths ever since. He loves the simplicity. Has assigned different sounds for different cycles and has activated the wifi
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Samsungstackables, I am glad to hear you chose a Samsung Dryer for your daughter. I am so glad she loved the unit. We thank you for choosing Samsung. ^Brad
Buy a different one
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model is older than the new samsung dryers that are selling for 50 dollars more. Look up the model you purchase because this one doesnt come with all the bells and whistles it could have if you simply pick a different model.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AustinH,
Thank you very much for your observation of our dryer. Rest assured that we are working to improve our products and services with the help of your reviews.
Have a great day,
-Ernest-
- Cons mentioned:Installation
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Product didn't work. Field installation team just left it there. Horrible horrible experience.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand how you feel regarding the dryer installation.
Please contact our Best Buy customer service department at (888) 237-8289 to better assist you with the unit. Call 24 hours a day. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
bad review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.really bad experience with instalation. 3 months and nothing working here! we always have different excuses and it's never because of any limitation on my part
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello RafaelS,
We want to inquire more about what occurred with the washer and would like to assist as soon as possible.
You may contact our Support Team via the link below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Samsung Washer is Garbage
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told NOT to buy this washer and I didn't listen. I had it for only 4 months and it's not working properly. you hear the sound but it doesn't move.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are happy to receive a review from a client like you, NadejaB.
Whether the washer tub is not spinning, kind of spinning, won't stop spinning, has an unbalanced load error, or just runs way too long, the troubleshooting is the same.
You can check the troubleshooting guide about the washer does not drain or spin on the model's user manual link below on page 50.
https://downloadcenter.samsung.com/content/UM/202301/20230103164309469/WF6000T_UM_DC68-04006R-04_EN_CFR_MES_R.pdf
Also, I have shared helpful links below.
Samsung washing machine won't spin or stop spinning.
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
Best laundry load size for your Samsung washing machine and dryer.
https://www.samsung.com/us/support/answer/ANS00080262/
Cycles, settings, and features on your Samsung washing machine.
https://www.samsung.com/us/support/answer/ANS00061937/
You can watch the video link about what to do when your washing machine doesn't spin.
https://www.youtube.com/watch?v=0D13Fhc07hQ
If you have inquiries and needs further in the future, please contact us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145647480, which will help our team pull up your information.
^Rainly
Great Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a house with my girlfriend and we were able to finally get a washer. I love Samsung TVs, so I thought I’d try their washers. We love it so far. Uses less detergent and water, so that is an added bonus.
I would recommend this to a friendGreat washing machine!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome washing machine, the appliance looks super modern and always washes our clothes without issue. Plus it plays a song at the end that will last about 15 seconds to make sure you know the load is done washing!
I would recommend this to a friendJunk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of crap!!! Beware! Don’t waste your money or destroy your home.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DanielO,
We can feel the dissatisfaction you have with this washer. We are here to assist you in any way possible.
We would like to speak to you directly to gather more information and see how we can effectively assist you.
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147266729), to help our team pull up your information.
Have a great day!
^Rodel
Samsung Dryer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed in this product. Since the purchase of the dryer it has not worked efficiently. I have to put the clothes at least 3 times to get them dry. Then because it’s been in the dryer the clothes are left with a bad smell. I have called Samsung to request a replacement but still worried that the outcome might be the same!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tennelle V,
We understand how it feels to have a dryer that doesn't work as expected. Let us help you.
While waiting for a replacement. Please see the link below for the steps if the clothes are not dry after a cycle. You can select the nearest issue, then kindly watch the video and click on all the embedded words inside the article.
https://www.samsung.com/us/support/troubleshoot/TSG10001001/
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147408379, which will help our team pull up your information.
^Rainly
Doesn’t fully dry
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used the dryer for the first time and half the load came out damp. Samsung products seem to be defective and not last long!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BrittanyA,
We can imagine how you feel about your dryer. Let us provide the details you need.
You can visit the following link and select the option that best fits your experience. At each step, you may encounter embedded words and a video that we recommend you watch until the end.
Clothes are not dry after using a Samsung dryer.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146963259) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Just ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It originally gave off a weird smell. It’s ok now. Probably should have got cheaper model would do the same.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We care about your convenience every step of the way. Please know that we're always available to help, MaryA.
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147155979, to help our team pull up your information.
Have a great day!
^Chrystel
A great dryer to go with the washer!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer goes really well with the washing machine, it does a good job with drying anything we put in it with the added benefit of taking out all the fur that get caught in our clothes because of our pets.
I would recommend this to a friendGreat washer for large loads
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large tub will accommodate king size sheet set, comforter, and matress pad in the same load. 5 temperature settings and 5 soil level settings is quite an improvement over the machine we replaced.
I would recommend this to a friendNope
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer was delivered in 1/2022. It worked great until a few months ago when it started vibrating violently. This has been used by a household size of 2 adults, so it hasn't been used excessively. I'm now shopping for a new washer.
No, I would not recommend this to a friendNot reliable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be only lower cost front load option. Replacing unit at my rental that broke just after 2 yrs. I assume there was heavy usage but less than 2.5 yrs to a failure is ridiculous. Pains me to have to buy the same unit but tight fit requires it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we definitely understand how important it is to have your washing machine working as designed and would be just as frustrated. We value your time, and we appreciate your honesty in your review. We would like to look into any concerns you have with your appliance. For more assistance, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144042779) and it will help our team pull up your information. We look forward to hearing from you. ^Shay
AWFUL CHEAP WASHER
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally purchased this washer machine thinking it was a great deal and a year and a half later it’s sounding like a car crash when it spins. Samsung says its out of warranty but obviously they know it has faulty parts. I barely Wash anything and I’ve never even seen a washer machine do this after less than 2 years of use. DO NOT RECCOMEND. Samsung IS HORRIBLE
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We are happy to receive your review.
Samsung washers are generally very quiet, and most noises are either normal or can be easily corrected.
You can check the model's user manual link about excessive vibration or making noise on page 50.
https://downloadcenter.samsung.com/content/UM/202301/20230103164309469/WF6000T_UM_DC68-04006R-04_EN_CFR_MES_R.pdf
You can also check the nearest sound that you hear to determine the correct troubleshooting guide to perform on the link below.
Samsung washing machine is noisy.
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Also, you can check the right cycle, settings, and features on the link below.
https://www.samsung.com/us/support/answer/ANS00061937/
The best laundry load size for your Samsung washing machine and dryer.
https://www.samsung.com/us/support/answer/ANS00080262
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145657334, which will help our team pull up your information.
^Rainly
Samsung 7.5 platinum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Got it on black friday month? And they honored the lower matching rate and i had to do nothing! So many settings, all so quiet! Highly recommend the riser (50% off) if not, your doing laundry in your knees!
I would recommend this to a friendAbove average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Above average. The 5 spin settings are intense, when it is on the highest level spinning it actually affects the entire room, hard to explain but it can vibrate the room. With that, our clothes come out almost dry.
I would recommend this to a friendNot a buy if can get something els
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a buy by the time i realized it 14 days was up. Not sure it put out enough water or not. Worry if laundry is clean or not.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We understand that an excellent working washer plays a massive part in cleaning our laundry. Let us help you maximize the capacity of your washer.
I have shared a link below for the steps that can help you with the cleaning performance of your washer. Please watch the video and click on all the embedded words inside each article.
The washing machine does not fill enough water.
https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-does-not-fill-with-enough-water
Clothes are not clean after washing in the Samsung washing machine.
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146821598, which will help our team pull up your information.
^Rainly
Samung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is very nice a must have. will purchase another my wash room was a bit small to have them both side by side. the delivery was superb along with the hook up. about to repurchase again
I would recommend this to a friend