Customer Ratings & Reviews
- Model:
- DVG45T6000V
- SKU:
- 6427883
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.
This summary was generated by AI based on customer reviews.
Nothing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely unhappy with your people at the store they forgot to order stackable kit for the washer and dryer
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear valued BestBuy client,
To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to check the availability of the stacking kit for the unit.
Have a great day.
-Ernest-
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like this washer. Like the settings/options. Previously had an LG.
I would recommend this to a friendSamsung Gas Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone sales team was willing to work with me to find a price I was able to afford! Thank You
I would recommend this to a friendSamsung Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.By far one of the best dryer I ever own. drys clothes in a short period of time and is wrinkle free.
I would recommend this to a friendSamsung isn't what it used to be.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second and last Samsung dryer we will buy or any Samsung product. This dryer stopped working in less than a year as did our last one. While it was repaired at no charge it took a week for Samsung to get a repairman to our home.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you, fxrs, for sharing your experience. We're very glad that you were able to get your dryer back to working as it should. We also appreciate your patience with the unusually long wait time. ^Jecca
washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worked as designed, clothes get wet then machine spins around and then ready for dryer
I would recommend this to a friendLove it!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is amazing. Paired with the high efficiency washer, they’ll get the job done.
I would recommend this to a friendGreat dryer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is awesome! It senses when the load isn't dry and doesn't go over time! I love it!
I would recommend this to a friendPlatinum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great!!!!! Clean clothes exceptionally well and dryer dries clothes the first cycle!!!!
I would recommend this to a friendGood washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really good clothes washer, we did not stack with the dryer but looked east
I would recommend this to a friendWorth the money
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer. I love that it cleans itself. I love the quick wash option.
I would recommend this to a friendDoesn't dry
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply put, it doesn't dry well. If you have a small load of light things, it's fine. But put in a pair of jeans and you'll be running two cycles, even at the highest temp for an hour.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello SpikeWilbury,
We understand that dealing with a dryer not drying well can be frustrating. Let us help.
The below link contains information on what to do when the dryer's heat is not enough to dry. It also includes other links for cleaning the dryer, running a vent blockage test, error codes (if any), and a video to watch from start to finish.
The dryer is not hot enough:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough
You may also check page 46 of the user manual for other recommended actions if the dryer does not heat/dry or dries unevenly.
https://downloadcenter.samsung.com/content/UM/202307/20230706181434297/DC68-03381W-04_IB_DV6000_EN_230705.pdf
Lastly, we have provided the guide for the recommended laundry load size for the washer and dryer and the dryer's cycles, settings, and features.
Lastly, we have provided the guide for the recommended laundry load size for the washer and dryer and the dryer's cycles, settings, and features.
The best laundry load size for your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Cycles, settings, and features on your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00051022/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146741191) to help our team pull up your information when you message us.
Thank you.
-Angelica
- Pros mentioned:Ease of use
Love this.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer. It fits perfect where I wanted it and it looks great. It is so easy to work and it washes everything very well. I love the spinning cycle. My clothes are almost dry by the time everything is done. The price was the best part. Very reasonable.
I would recommend this to a friend Worst customer servic
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has the WORST customer service ever and Best But does nothing to help if something goes wrong.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We strive to assist you anytime, StanleyP. We want to speak with you to learn more about your experience so we can review your options and address any other issues you may have with your washer.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147640366, to help our team pull up your information when you message us.
Have a great day.
-John
- Pros mentioned:Overall performance
Washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used it yet. Will update the review once installed
I would recommend this to a friendBrand response from Samsung
Posted .Hi NevenaK,
Congratulations on your new purchase with the washer.
Should you need assistance in the future, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145209691), which will help our team pull up your information.
Have a great day.
Melardo
NO POWER CORD WITH PRODUCT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.does not come with power cord nor does not have a simple option to purchase a power cord.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RomS,
Yes, the power cord is not included with the dryer and is being sold separately since the dryer can be connected directly to the power lines.
To help you with getting the power cord, you may reach out to our Samsung Parts Team to order the parts needed for your Samsung range at (800) 627-4368.
They are open from Monday to Friday between 9:00 a.m. to 6:30 p.m. EST. They can check the available parts or accessories you wish to purchase.
Thank you for choosing Samsung and have a great day!
^Rodel
Washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about my washer and dryer. I can’t even pick out one thing I love more.
I would recommend this to a friendWould buy again
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product so far. I've been using for 9 months and have had zero issues.
I would recommend this to a friendNever again
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m honestly not sure how it works it’s never been on since it’s not hooked up properly and I’m still waiting on maintenance to come and help me out
No, I would not recommend this to a friendwaste of money
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not that great they run good for like a year then the issues start. spend the extra for a higher model one or diff brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Alex123! I understand that you have concerns with your washer and We would like to help as much as possible. At your earliest convenience, please reach out to our social support team to see what assistance we can help with. We can be reached via any of the following using ticket number: 1143825601
Facebook Messenger: http://m.me/samsungsupport or
Twitter: https://twitter.com/messages/compose?recipient_id=18768513.
Thank you for choosing Samsung. ^Nic