Customer Ratings & Reviews
- Model:
- DVG45T6000V
- SKU:
- 6427883
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.
This summary was generated by AI based on customer reviews.
240v only
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It says 120v on the listing but without 240v the machine runs cool
No, I would not recommend this to a friend- Cons mentioned:Spin cycle
Average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t have good options to spin alone and also capacity is not Good
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for bringing this to our attention. We appreciate you informing us of your feedback about this Samsung washer. We apologize for the inconvenience these issues may have caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.
Here is a link to the user manual to learn more about operating your Samsung washer. See pages 31-39. You may also check page 57 for its specification for reference.
https://downloadcenter.samsung.com/content/UM/202207/20220701135830308/WF6000T_UM_DC68-04006H-02_EN_MES_R.pdf
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144752430
Thank you, and stay safe!
-Angelica
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer cuts off as soon as you start it. Washer leaks all over the floor when you run it. Both are complete pieces of crap. Whatever you do don’t waste your money buying them beware!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DanielO,
We can feel the disappointment you have with this dryer. We are here to help you.
We recommend checking the resources below for steps to take when the dryer cuts off. Please click on the embedded words for more details.
Should you still need support regarding your washer, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147264233), and it will help our team pull up your information.
^Rodel
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The interior of the dryer is quite big. I can fit a queen size comforter and a bit more.
I would recommend this to a friendPoor quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and works fine in the beginning but stopped working after a year
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there.
Getting the best value for your money is one of our priorities. We're here to help you check why your washer has no power.
Whether your washer will not turn on or turns off by itself, stops unexpectedly, or won't turn off, it's likely due to an issue with the washing machine's power cord or its electrical connection to your home's power grid. Please check this link for details.
Samsung washing machine power issues
https://www.samsung.com/us/support/troubleshooting/TSG01203022/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145475503) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
So far so good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was packed very well in my opinion and it gets the job done. So far so good!
I would recommend this to a friendPoor quality unit
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 4 unit I have replaced with the same issue every time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RichardL, we understand your frustration if you have had four replacements done with the same issue. We want to speak to you directly to gather more information about your washer for better assistance.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148813829) to help our team pull up your information.
Have a great day.
^Camille
Samsung dryer AVOID
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst dryer I’ve ever owned. We have spent more than what we paid for it on repairing it! It’s 20 months old and we are giving it to a junk man and buying a whirlpool. At least it will work. Belt has been replaced twice as has the start switch. Stay away from Samsung!!! Horrible product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for reaching out and sharing your feedback about your Samsung dryer. We appreciate you taking the time bringing this to our attention. I understand you're having an issue with your dryer as it's not working after 20 months of use. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers.
In case or repair or replacement, please check this link https://www.samsung.com/us/support/service/warranty/DVE45T6000W/A3 for the warranty coverage of your product. You can also check this link https://www.samsungparts.com/Default.aspx if you need to purchase parts for your dryer.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dryer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144597898.
-Noraina
Thoroughly pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is really one of the best appliances I've ever bought...
I would recommend this to a friendGreat buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome dryer! Love the color and quality of the dryer. Major upgrade from my last dryer.
I would recommend this to a friendDisappointed with product and service
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed with this dryer. After having it exactly one year it stopped drying. It took a week for them to come out to fix it and it wasn’t the heating element. Now I’m waiting having to wait another week and a half on them to bring another part. Hopefully this will do it and I can have my dryer back
No, I would not recommend this to a friendBrand response from Samsung
Posted .A suitable working dryer is one of the vital appliances, ConstanceB. Kindly visit these recommended links to help fix your unit!
Getting your dryer to dry your clothes shouldn't be complicated. You'll want to check how you're loading the dryer, what settings you're using, and whether you're keeping it clean and free of lint. Learn more from these details.
Clothes are not dry after using the Samsung dryer:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-all
You may also watch our youtube video about "What to do if your Samsung dryer isn't heating or drying":
https://www.youtube.com/watch?v=LibK_OLFH4Q
You may check out the cycle you're using; kindly utilize this link about "Cycles, settings, and features on your Samsung dryer":
https://www.samsung.com/us/support/answer/ANS00051022/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145314359, to help our team pull up your information.
Have a great day!
^Chrystel
Good Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple but effective washer, fyi leave the washer open between washing so it can dry off to avoid musty smell
I would recommend this to a friendElectric Dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dryer, large enough to fluff my large cushions, clothes dry very quickly.
I would recommend this to a friendDryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Energy efficient. Only issue is need to be on auto time setting to adjust heat level
I would recommend this to a friendgreat product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the front loading aspect and the lint tray is sweet honestly haha
I would recommend this to a friendWasher and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the purchase. Both were a lot quieter than I expected!
I would recommend this to a friendNew Home New Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great; Simple install just plugged in and it started working.
I would recommend this to a friendGood product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my new home , really good quality, recommend it!
I would recommend this to a friendDisgusted
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This along with a matching dryer are the worst purchases I have ever made. Two defective machines, non responsive customer service and down right unprofessional installation. I now have two brand new machines that I guess I need to replace. I will never buy from Best Buy again. I could not possibly be less pleased.
No, I would not recommend this to a friendIF YOU PURCHASE ENSURE YOU GET GEEKSQUAD INSURANCE
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within 3 months of purchase! Gets stuck in a cycle and remains locked. Kicking myself for not spending the extra $ for the geek squad insurance as I know this would not be an issue if I had.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We strive to ensure that your washing machine operates at its optimal performance, DeysiV. Let us help you.
If your washer is stuck in a cycle and remains locked, here are some steps to fix the issue. Please click the links and hyperlinks and watch the instructional video for tips.
Samsung washing machine won't spin or won't stop spinning (see steps 1, 2, 3, and 5):
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
Samsung washer door is locked:
https://www.samsung.com/us/support/troubleshooting/TSG01001983/
Should a service request be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147005410, to help our team pull up your information when you message us.
Have a great day.
-John