Customer Ratings & Reviews
- Model:
- DVG45T6000V
- SKU:
- 6427883
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.
This summary was generated by AI based on customer reviews.
Drain pump went out after two years of use.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drain pump went out after two years of use. Would not recommend.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We know how important it is to have a reliable appliance at home. Let us help you with your washer.
Here is a link for troubleshooting steps for your washer that is not draining; kindly watch the video and click the embedded words.
Samsung washing machine does not drain.
https://www.samsung.com/us/support/troubleshooting/TSG01001013/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147940605) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Great dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my mother. She's not having any issues w/use. Running great.
I would recommend this to a friendGreat dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dries quickly and has a cute bell melody when done
I would recommend this to a friendSoclean
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice machine. Many settings for your load So far so good
I would recommend this to a friendDryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dry clothes really fast and it’s the perfect size for small or large load
I would recommend this to a friendGreat dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer has multiple settings for any type of load. Works great.
I would recommend this to a friendTub shakes all over the place
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tub shakes all over the place. We have had repair men out and they say they have the same issue on the model for multiple owners. We have made sure it is level too. I would not recommend this washer as is. Working on contacting Samsung
No, I would not recommend this to a friendDryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like the way it worked but exchange it for another brand
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Rich,
Thank you for choosing Samsung for your Appliance needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
Melardo
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is snagging everything i was looking for in a washer
I would recommend this to a friendPCB board went out within 9 months of purchase
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had this for a year and it already stopped working. The PCB had went out, technician didn’t know why because this dryer was brought brand new.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Gabrielle,
It’s understandable to feel frustrated, given your investment and the inconvenience it causes. If your experience with the dryer is ongoing and would wish to follow up, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1147342121 to help our team pull up your information.
Leo
Don’t buy without extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in 2020 and died within 3 years. Thank goodness we bought the 5 year Geek Squad extended warranty. The credited us the cost we paid and we bought a new washer. If you buy this buy and extended warranty,
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello NicoleS,
Thank you for choosing Samsung for your laundry needs. We are saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
-John
Its a dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a dryer drys clothes and it wasn't too heavy to set on the washer
I would recommend this to a friendNew Samsung Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the new dryer…Delivered on time and without any hassle.
I would recommend this to a friendsamsung dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great dryer with stacking on washer looks great together
I would recommend this to a friendsamsung washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice washer, looks great with dryer stacked with it
I would recommend this to a friendAwesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product. Works great and gets my clothes clean
I would recommend this to a friendGood product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very good and Energy efficient. So far so good.
I would recommend this to a friendThe Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great piece of equipment nice and quiet very energy efficient
I would recommend this to a friendJUNK! Samsung is J U N K!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TERRIBLE!!!! Brand new and is stuck on rinse cycle. Gets to 10 mins and stays there, rinsing and rinsing. Just adding more water and not draining or spinning. My dryer from Samsung, arrived DOA. What useless crap. And terrible customer support.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Renae,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We know how important washers are especially if we are doing our laundry between our busy schedules. We apologize for the inconvenience of the washer not draining and spinning. Usually, improper installation or balancing of the washer is to blame. We will surely notate this feedback for better products in the future.
I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https://www.samsung.com/us/support/
The washing machine does not drain:
https://www.samsung.com/us/support/troubleshooting/TSG01001013/
Samsung washing machine won't spin or won't stop spinning:
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
If a reset is needed, you may click the link below for a proper guide on how to reset your Samsung washing machine:
https://www.samsung.com/us/support/answer/ANS00087882/
You may check this link for future reference to reduce unnecessary repairs over the washer's lifetime.
https://www.samsung.com/us/support/answer/ANS00030150/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/WF45T6000AW/A5
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144620157
Thank you for choosing Samsung. Have a great day.
-Trisha-
Washer and Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful design, but we are returning for a replacement. The dryer makes a humming sound, which is can’t be good.
I would recommend this to a friend