Customer Ratings & Reviews
- Model:
- DVG45T6000V
- SKU:
- 6427883
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.
This summary was generated by AI based on customer reviews.
Terrible dryer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this dryer one yr as of March 2023. And it slowly stopped heating up. Now I have to pay for repair. I should’ve just got a whirlpool
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Ali,
We want to speak with you directly to provide better support about the dryer since you have been a loyal customer.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145865705) to help our team pull up your information when you message us.
Have a great day.
-John
Stopped working after less then 2 years.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on June 5th 2021 and it not longer heats up. Complete trash to only last less than 2 years.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We know that the dryer is one of the essential home appliances, as we do our laundry often. We'll be glad to help!
Getting your dryer to dry your clothes shouldn't be complicated. If you're having trouble with it, you'll want to check how you're loading the dryer, what settings you're using, and whether you're keeping it (and the exhaust vent) clean and free of lint. Below are the links for more information.
Clothes are not dry after using the Samsung dryer:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
What to do if your Samsung dryer isn't heating or drying:
https://www.youtube.com/watch?v=LibK_OLFH4Q
You may also check page 45 of the user manual for other solutions when the dryer does not dry/heat.
https://downloadcenter.samsung.com/content/UM/202301/20230106232902002/DV6000_UM_DC68-03381W-04_EN.CFR.MES.pdf
For reference, check the links below for a guide to learning your dryer's best laundry load size and its cycles/settings.
https://www.samsung.com/us/support/answer/ANS00080262/
https://www.samsung.com/us/support/answer/ANS00051022/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145564152) to help our team pull up your information when you message us.
Thank you!
-Angelica
Waiting for it to arrive
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't say if it's good or bad, because after 2 months of buying it it still hasn't arrived
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Bestbuy clients,
To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rodel
Damaged
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ordered a matching washer and dryer for my sons new house. Dryer delivered damaged and told it will take 7 weeks to replace. Totally unacceptable
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Pros mentioned:Ease of use, Overall performance
Samsung washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's very easy to use and works really well. I'm happy with it.
I would recommend this to a friend Trash
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer looks good but it is trash. When I wash clothes they still seem dirty after the wash is complete. I find myself washing one load twice. ( Also this same with a small load)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for reaching out and sharing your feedback about your Samsung washing machine. I understand you're having an issue with your washing machine as the clothes are still dirty after the wash is complete and you have to wash one load twice. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01108627/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/answer/ANS00061937/ for the cycles, settings, and features of your Samsung washing machine.
I also recommend checking this link https://www.samsung.com/us/support/answer/ANS00031847/ on how to use detergent in your Samsung refrigerator.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung washing machine.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144413416.
-Noraina
- Pros mentioned:Noise level, Overall performance
Great value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and is very quiet. Has a lot of options for drying.
I would recommend this to a friend Samsung front loader
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine does not wash clothes well clothes come out dingy not enough water in machine to wash properly
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having some concerns with the performance from your Samsung Washer. I would love the opportunity to provide you with information on the best practices for the best results. See link below:
https://www.samsung.com/us/support/answer/ANS00084866/
Thank you for choosing Samsung. ^Brad
Pore product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for less than 6 months and it's already not powering on I have to call for a replacement tomorrow
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day,
We want the best for your dryer, and we'd love to get this taken care of.
When your dryer fails to power on or if its panel refuses to light up, it could be due to a tripped breaker or a loose power cord. To rectify this, please click the link and hyperlink and watch the instructional video for tips.
Samsung dryer will not turn on or stay on:
https://www.samsung.com/us/support/troubleshooting/TSG01001008/
Should a service request be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146477223, to help our team pull up your information when you message us.
Have a great day.
-John
Void
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve voided out this transaction now I have money on hold. It’s been on hold for over a month now waiting on getting it back. I’m not very happy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers.
To better assist you with this issue, please contact the BestBuy customer service department at P. (888) 237-8289 H.24 Hours a Day.
-Trisha-
Broke down under a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a waste of money this machine broke down a little under a year of having it. It started making a weird noice like a helicopter thought it was going to explode. Geek squad came out to fix it but stated that they couldn't and directed me to Samsung. Samsung didn't even bother and zelle me a refund which i thought was weird paid out of pocket extra 400 for a new washer
No, I would not recommend this to a friendBrand response from Samsung
Posted .We'll be pleased to help with your Samsung washer, AngieC.
Samsung washers are generally very quiet, and most noises are either normal or can be easily corrected.
Here is a link to "Samsung washing machine is noisy": https://www.samsung.com/us/support/troubleshooting/TSG01001985/
I also shared this link about "The best laundry load size for your Samsung washing machine and dryer": https://www.samsung.com/us/support/answer/ANS00080262/
You may also refer to this link about "Install a Samsung washing machine in your home": https://www.samsung.com/us/support/answer/ANS00051342/
The below link is the user manual for your model. Turn page 8 (Installation cautions - bullet #2 and Critical usage warnings - bullet #2) and page 49 (Excessive vibrations or
makes noise) for reference: https://downloadcenter.samsung.com/content/UM/202209/20220916135335438/WF6000T_UM_DC68-04006H-02_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145292434), which will help our team pull up your information.
Have a great day.
Melardo
Crappie washing machine
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't even deserve that...after 15 months not only did the bearings go but they no longer make the replacement parts and now I need a whole new machine. Bestbuy you owe me $700...
No, I would not recommend this to a friendBuy Another Washer:
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry I purchased this product. Leaks water every time the door is opened and requires way too much everyday maintenance.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Washer. We welcome you to our family and thank you for choosing Samsung. ^Brad
Garbage washer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plz don’t buy this Samsung garbage mine breaks in jus less then 2 years plus worst customer service by Samsung I’ll never buy any Samsung products anymore
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Umer,
Thank you for your review. We are here to help with concerns about the washer.
It would be awesome if you could give us just a few more details about the washer and how it isn't working for you.
Since we have limited information about the washer at this point, I have shared a Samsung link that may help with your concerns with the washer (General Troubleshooting).
https://www.samsung.com/us/support/search/?query=washer&referrerPageUrl=https://www.samsung.com/us/support/
Should more assistance be needed, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144945048 and it will help our team pull up your information.
Leo
- Pros mentioned:Noise level, Overall performance
Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A couple months with this dryer. Luckily no problems at all. Quiet enough where I won’t really hear it. Overall great product so far. Very simplistic.
I would recommend this to a friend Poor attention to detail
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got to it due to the fact the people couldn’t get me all items at the same time. Will not buy anything unless it is available in store
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
Melardo
Wrong type - needed electric
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i returned this item to the warehouse when I picked up the electric version of this dryer. I didn't know my mom's old dryer was electric. I sure hope you guys have taken that charge off of my credit card.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. We’re saddened that you no longer have the product and would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
Your reference number is 1144602260.
-Noraina
- Pros mentioned:Overall performance
Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Compact and works great. Fits in tights spaces and very nice. This is also stackable the dry time is very efficient.
I would recommend this to a friend Defected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not dry all the way, haven’t even had it a month and I had to exchange it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Anna,
Thank you for sharing your experience with our dryer. Samsung always intends to provide great products and satisfaction to our customers. And I want to apologize if it does not dry all the way. If your dryer is heating but the clothes are still damp, your vent is probably blocked. If your dryer has weak heat and runs for a long time, that could also be a blocked vent. And if your dryer ends after only a couple of minutes with soaking wet clothes, your moisture sensors could be dirty. And these are only some of the possible causes.
To make sure you're performing the right troubleshooting steps, first determine if your dryer has hot air at all, then we'll guide you through the steps to resolve your issue.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
You might want to check the warranty of this product as well for the replacement or repair services.
https://www.samsung.com/us/support/warranty/
Moving forward here are other options to speak with our representatives for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Support:
1-800-726-7864
Stay safe,
Reference Ticket Number: 1144287363
^Mila
Anish
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working within first month.. wont recomend to anybody
No, I would not recommend this to a friendBrand response from Samsung
Posted .We consider the urgency of this review, and we'll be glad to look into this for you, AnishR.
It would be awesome if you could tell us more about the washing machine so we can better assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Have a great day!
^Chrystel