Customer Ratings & Reviews
- Model:
- DVG45T6000V
- SKU:
- 6427883
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.
This summary was generated by AI based on customer reviews.
Delivery problem
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they make me wait all day for the delivery knowing their truck was broke and they will be late. Should be problem for me for a late delivery, the problem was make me wait all day for nothing.
I would recommend this to a friend- Pros mentioned:Noise level, Overall performance
Great Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient and very quiet. Has a beautiful look as well
I would recommend this to a friend Not recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this dryer a month ago, and I have only used it three times, and since day one it started to leak water from the door and other parts
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Juan,
Thank you for reaching out and sharing your feedback about your Samsung dryer. I understand you're having an issue with your dryer as it started leaking from the door and other parts. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01109103/ to guide you on the issue.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dryer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144413247.
-Noraina
Breaks down after 2 years- beware
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spinner stopped working after 2 years of use Do not buy as this is not a durable washing machine I had my previous samsung washing machine for a decade
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi reviewer,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the Samsung washer won't spin. We apologize for what happened and don't worry we will surely notate your feedback about this matter.
I highly recommend clicking the link below for basic troubleshooting steps.
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
or
https://www.samsung.com/us/support/troubleshooting/TSG01001990/
You may use this link for additional troubleshooting steps:
https://www.samsung.com/us/support/answer/ANS00049011/
You may want to check this link for reference to avoid future repairs:
https://www.samsung.com/us/support/answer/ANS00030150/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/WF45T6000AW/A5
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144190825
Thank you for choosing Samsung. Have a great day.
-Trisha-
Nothappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had my Samsung dryer for a month and it already broke down call Best Buy no help the said to call Samsung so I did after being on the phone for 1 hour nothing
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we are sorry to learn of the concern you expressed regarding your appliance. We would like to inquire further about your review with you. For more assistance, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143786857) and it will help our team pull up your information. We look forward to hearing from you. ^Lena
WORSE CUSTOMER SERVICE EXPERIENCE EVER!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation nightmare. Bestbuy needs to hire better installer and train how to do better customer service what a joke! going to Home Depot to give them my business.
No, I would not recommend this to a friendVery loud and vibrating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never buy this. It says vibration reduced but it works crazy loud and vibrating. Unfortunately I start to use it after 15 days I buy it and can't return it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Realbuyer, I see you are having some concerns with your Samsung Washer vibrating and making noise and I know that can be alarming. I want to provide you with our best tips to get you the ideal results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
If you need any further assistance, we are here for you via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143771379. We thank you for being a part of our Samsung family. ^Brad
Avoid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is less than 2 months old and is already making an extremely loud clicking noise during the spin cycle. It's not just annoying but literally so disruptive to us since we work from home that we can only do laundry when no one is planning to be on a zoom call. Can be heard on both floors of our house with the laundry room door shut.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Nicole,
Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback about your Samsung refrigerator. I understand you're having an issue with your refrigerator as it's making an extremely loud clicking noise. The experience is not what we expect from our customers and we do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001032/ to guide you on the issue.
In case of repair or replacement, please check this link https://www.samsung.com/us/support/service/warranty/WF45T6000AP/US for the warranty coverage of your product.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144660942.
-Noraina
Not happy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very practical set up techs just placed it and didn’t want to change the set up
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We appreciate you informing us of your experience with the technicians.
Please contact our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.
Thank you.
-Angelica
Not working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working have a service call this week. Drying takes to long and moisture all over the front of the machine
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi SusanZ,
Getting a review from the people we serve is always a joy.
To help you with this, I have provided a Samsung link about the dryer cycle taking too long.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long
Laundry load size can also affect the performance of the dryer.
You can check the link below for the best laundry load size.
https://www.samsung.com/us/support/answer/ANS00080262/
Also, you can check the cycle and settings of your dryer.
https://www.samsung.com/us/support/answer/ANS00051022/
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Once you contact us, please provide this reference number 1145121416.
^Rainly
bad dryer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it doesnt dry my clothes i have to put it to dry several times
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want you to have a great time using your dryer, Marlaivan1021. We'd love to get that taken care of.
We recommend checking the resources below for steps to take when the dryer does not dry your clothes. Please click the link and hyperlinks and watch the instructional video for tips.
The dryer is not hot enough:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough
The best laundry load size for your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Cycles, settings, and features on your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00051022/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146551767, to help our team pull up your information when you message us.
Have a great day.
-John
NO SAMSUNG EVER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HORRIBLE. Two months old and it is broken. NEVER again will I purchase anything samsung. Last purchase of a refrigerator had issues and never fixed.
No, I would not recommend this to a friendNEVER AGAIN will I buy Samsung anything
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even two months old and already not working. I knew I should have thought about purchasing another Samsung appliance. NEVER lasts, always issue.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Noise level
Energy efficiency and quieter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked of my purchase. Easy to use. Energy efficient it is a huge plus. It’s amazingly quiet. Highly recommend!
I would recommend this to a friend Dry time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dry time is very high, and clothes doesn’t dry properly.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Sudhir,
Thank you for reaching out and sharing your feedback about your Samsung dryer. I understand you're having an issue with your dryer as the dry time is very high and clothes don't dry properly. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000999/ to guide you on the issue. Just click on "Dryer cycle takes too long" and "Dryer is not hot enough" for the troubleshooting steps.
You can also check this link https://www.samsung.com/us/support/answer/ANS00051022/ for the cycles, settings, and features of your Samsung dryer.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dryer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144446778.
-Noraina
Water does not fill up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The water level doesn’t fill up use very minimal water does not wash clothes clean, had to return. I do not recommend. I exchanged it for the Samsung top loader.
No, I would not recommend this to a friendWasher
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door only opens 1 way couldn’t reverse even though Best Buy told us they had ordered a hinge to reverse the door
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi jasonl7245,
Thank you for your review. We see your point of view with the idea that the door can be reversed. It does come in handy and the washer will have more places to be installed.
The door is fixed to open from right to left, hinge is located on the left side of the washer. Unlike dryers where it is possible to reverse the doors, Samsung front load washers will only open from right to left and are permanently set to do that because of the rubber seals to keep water in.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144873255 and it will help our team pull up your information.
Leo
DONT BUY ANY SAMSUNG PRODUCT FOR THE REST OF YOUR
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SUCKS!!! Stuck in cooling mode after 2 months. can't get it out of cooling mode. so I guess you just buy new appliances every two months.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello DBSsung,
We appreciate your patience in dealing with the situation that you're having right now with your product. and we sincerely apologize for any inconvenience this may have caused.
Please know that we value your feedback and we will continuously work on improving the quality of the products we offer.
Your issue is something we can improve with the steps provided in this link.
Cycles, settings, and features on your Samsung Washing machine
https://www.samsung.com/us/support/answer/ANS00061937/
Samsung washing machine error codes
https://www.samsung.com/us/support/troubleshooting/TSG01002001
How to reset your washing machine
https://www.samsung.com/us/support/answer/ANS00087882/
If you need additional assistance you may reach us via the following links.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:
1144573309
Thank you for choosing Samsung.
^Ross
- Pros mentioned:Noise level, Overall performance
Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and I love the sound when it's finished.
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Great Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Product, works like a charm, and it’s quiet!
I would recommend this to a friend