Customer Ratings & Reviews
- Model:
- DVG45T6000V
- SKU:
- 6427883
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Bad service!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There's no problem to my new dryer but service sucks! I need to wait 3weeks just to install it.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this issue, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Reference Number: 1144638763
Have a great day.
Melardo
Great brand
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They don’t disappoint, love the features they have like the touch buttons instead of pressing.
I would recommend this to a friend- Pros mentioned:Capacity
Efficient and gentle on clothes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dries clothes quickly, even on low heat setting. The drum is huge, but it has a narrower opening and is pretty deep compared to other dryers. Large capacity.
I would recommend this to a friend Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work how it should. I a very disappointed. I am frustrated and had to return the dryer due to not heating
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Christichri,
We appreciate your patience in dealing with the situation that you're having right now with your product. and we sincerely apologize for any inconvenience this may have caused.
Please know that we value your feedback and we will continuously work on improving the quality of the products we offer.
Your issue is something we can improve with the steps provided in this link.
Dryer not drying clothes: https://www.samsung.com/us/support/troubleshooting/TSG01000999/
If you need additional assistance you may reach us via the following links.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:
1144563214
Thank you for choosing Samsung.
^Ross
JUNK that won’t even dry your clothes!!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this “dryer” not even 3 months ago and I absolutely hate it. My clothes are never dry when I take them out. The stupid seansor for some reason always thinks they are dry and cuts off. They are damp and end up smelling because of this piece of crap. I am now posting this junk on fb marketplace so I can actually get something that drys my things!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Chanb,
Thank you for your review of our Samsung Dryer. We apologize for the unpleasant experience. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience for your issues with your clothes not drying and smelling due to being damp. let me share these links with you.
Clothes are not dry after using the Samsung dryer
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
What to do if your Samsung dryer isn't heating or drying | Samsung US
https://www.youtube.com/watch?v=LibK_OLFH4Q
Samsung dryer smokes or smells
https://www.samsung.com/us/support/troubleshooting/TSG01000971/
Please feel free to reach out using the following options with any further comments, concerns, or suggestions you wish to share.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144880638) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
^^Ross
- Pros mentioned:Overall performance
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the machine, I love that brand, great quality like always they don’t disappoint
I would recommend this to a friend Barely any water or soap.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed I expected this washer to work much better than it did.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Brad1558,
Thank you for reaching out. We appreciate you informing us about your feedback on this Samsung washer. We apologize for the inconvenience the issue has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.
Attached are the links to the troubleshooting steps to try when your Samsung washer has water fill and detergent issues.
https://www.samsung.com/us/support/troubleshooting/TSG01203005/
https://www.samsung.com/us/support/troubleshooting/TSG01207154/
I've also included a helpful link containing information about using the detergent on your Samsung washer for reference.
https://www.samsung.com/us/support/answer/ANS00031847/
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144609264
-Angelica
- Pros mentioned:Noise level
Great Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Happy with purchase. Dryer is very quiet and efficient
I would recommend this to a friend a lot of issues
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was defective, stopped working after 4 months of purchase
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there.
Our team appreciates your patience as you deal with the issue you're experiencing with your washing machine.
Your observation is highly appreciated, and we will work hard to continue improving our products and services.
I suggest you check this link for the most common washer concern to help you.
https://www.samsung.com/us/support/search/?query=washer+&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F&tabOrder=index.html%2Csupport_videos%2Ctroubleshooting_guides%2Canswers%2Cresources%2Clinks%2Cfaqs&facetFilters=%7B%7D&filters=%7B%7D&verticalUrl=TroubleshootingGuides2.html
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144884198) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
- Pros mentioned:Overall performance
washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great matches my existing dryer and was delivered quickly and very helpful
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level, Overall performance
Washer/Dryer Combo Doesn’t Disappoint!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great products! Great price! Highly recommend! Cleaner…Quieter…Easier to install. Can’t go wrong with this purchase if you’re in the market.
I would recommend this to a friend - Pros mentioned:Overall performance
Washing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washing machine is amazing it is the best one I have ever owned.
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level, Overall performance
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great I love it :) Easy to use, not loud. :)
I would recommend this to a friend - Pros mentioned:Ease of use
good price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.llo ve my washing machine,easy to use and use less water and soap
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
A good open box purchase.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this open box item because I was in a laundry pinch. So far it is working much better than the 30 year old drier it replaced. There is one "ding" on the back of the unit that appeared to be rubbing on the drum mechanism, but using my handy-dandy dent puller, I was able to pull put the chassis back it a square condition and relieved the rubbing on the drum - WORKS GREAT!
I would recommend this to a friend Terrible Delivery
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is great! Until you want to move it. Delivery drivers DID NOT LEAVE THE SHIPPING BOLTS! Good luck getting the proper part number to order a new set (at over $100). I was transferred to 4 different departments by Best Buy and no one could help me. Avoid at all costs.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We appreciate your informing us about your delivery experience with your Samsung washer.
To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you!
-Angelica
Dented on arrival
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome washer but it was delivered with dents on the sides.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
Reference Ticket number:
1144880583
^^Ross
Washer broke in 1 month
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is bad experience. The washer broke within. 1 month . As it’s under warranty Samsung said they replace it instead of repair. It’s been month now I am waiting for replacement. This sucks..
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi VamsiPathuri,
Thank you for your review. We apologize for any inconvenience this may have caused you. It's not the experience we want you to have with one of our products.
To better assist you with this issue, please get in touch with the Samsung Customer Service Department at Customer Care: 1-800-726-7864 (1-800-SAMSUNG). They can either answer your question or transfer you to your local store to answer your specific concern.
Please feel free to get back to us via the following options for further assistance:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this ticket number 1144844069, which will help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel
- Pros mentioned:Noise level
Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washer it is fast and quiet...........
I would recommend this to a friend - Pros mentioned:Overall performance
Dreyer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new dreyer!...............................
I would recommend this to a friend