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Customer reviews

Rating 4.6 out of 5 stars with 6550 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 314 Showing 6,261-6,280 of 6,550 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly large items need to be tried 2x but over all great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Jimmy’s washer !!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new wash machine & awesome customer service !!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It is okay.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not dry very well for the regular drying time.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Mike,

      Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the dryer not drying clothes properly. We will surely notate this feedback for better products in the future.

      I highly recommend clicking this link for a basic troubleshooting guide to resolve this inconvenience:
      The dryer cycle takes too long and the dryer is not hot enough.
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/

      For future reference, you may check this link for cycles, settings, and features on your Samsung dryer:
      https://www.samsung.com/us/support/answer/ANS00051022/

      You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
      https://www.samsung.com/us/support/answer/ANS00050526/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/DVE45T6000P/A3

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144350309

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect, has not been a year yet..we will see how long it can last..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and clean. I have no words except that i am a happy customer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    What appliances

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do to the fact that i was supposed to receive it over a week ago its quit hard to give this anymore than 1 star. I would really like to understand how i was promised one date and they canceled last moment then delay the delivery by almost a month.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.

      Reference Ticket number:
      1144977578

      ^^Ross Samsung

  • Rated 1 out of 5 stars

    Haven't been able to use it

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how good it is because Best Buy did a horrible delivery job and I can't use it yet. I got it 3 weeks late and they couldn't even get it inside because they would have needed to remove the door and I didn't buy installation. I am disgusted by their business.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.

      Your reference number is 1144554223.

      -Noraina Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! One of my best purchases since I moved into my house!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. One the best purchases since I moved into my house!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this one for almost two years ... still works perfect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to use and drying time is minimal

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Dries well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung’s dryer is a top-notch appliance with advanced features like Sensor Dry, optimizing cycle time and temperature to prevent fabric damage. Its large 7.5 cu. ft. capacity and 10 preset drying cycles allow for fewer loads and efficient drying. Additional features include Smart Care for easy troubleshooting, an interior drum light, a reversible door, and a lint filter indicator. This dryer is reliable, energy-efficient, and perfect for all your drying needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this for almost two years and still works amazing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    High quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. User friendly, very quiet, and efficient. Only trouble has been it required HE detergent, and does not break down detergent sheets well. Currently looking into non toxic detergent options, otherwise wonderful machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this machine seems to be as good as the last one. I haven't yet figured out how to get the my cycle programed into it. But it is a nice machine, does great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Front loader washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg. Where do i start. I love this washer. It cleans your clothes very well. And the spin cycle is powerful to the point when the cycle is complete the clothes feel like they somewhat dry

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That was great product the issue was my electrical

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    So Quiet!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is so quiet, I kept going downstairs to see if it was working. I had a Maytag Maximum that cost me $1,000. Bought it in 2012 and it has broken down twice. So I looked for a new one. The price is right and we don't need all the bells and whistles (it's just 2 of us). Extremely easy to unpack and set up. One thing I noticed is that it has some features that you find on high end washers. It makes sure the load is balanced and it has a filter at the bottom of the washer. Here is the clincher. IT CLEANS MUCH BETTER THAN MY MAYTAG! The little song it plays when the wash is done is a nice little touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new Samsung Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is absolutely efficient it dry the heaviest of loads in one normal cycle, i love it and wouldn't hesitate to recommend it to all. Excellent energy saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer/Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The samsung washer and dryer are a great option for simplifying laundry. Press a couple buttons and a perfect wash and dry every time!

    I would recommend this to a friend