Customer Ratings & Reviews
- Model:
- DVG45T6000V
- SKU:
- 6427883
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.
This summary was generated by AI based on customer reviews.
Samsung washer and dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love Samsung. Have these in my primary home and bought them again for my secondary home. Love the stacking option to save room.
I would recommend this to a friendVery pleased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dries my clothes perfectly! Easy to operate & quiet. Wouldn’t highly recommend this Samsung dryer.
I would recommend this to a friendBad horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad experience. The machine didn’t work. I paid for installation and the vent came off. Called to replace it. Best Buy said to contact the manufacturer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
I understand your frustration about the experience you have with the Samsung dryer. We apologize for the inconvenience since the dryer is not working.
You can check the warranty information on this link: https://www.samsung.com/us/support/service/warranty/DVG45T6000P/A3.
Also, here's the available service option link: https://www.samsung.com/us/support/service/.
You are a valued client of Samsung, and your experience matters to us.
Samsung is continuously improving its products and services. Your feedback is vital to that process.
We like to inquire further about your concern with your Samsung dryer.
If you could please reach out to us directly on the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Ticket number: 1144736028
Thank you for choosing Samsung, and have a great day!
^Rainly
replacement
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement and since the front of the machine did not change my dryer still matches.
I would recommend this to a friend- Pros mentioned:Overall performance
Good unit with a great warranty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the refurbished unit with a great warranty. Unit had one cosmetic blemish and works great. I already had a stand for it so it worked out.
I would recommend this to a friend Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice washer but has had a leak on the bottom of door housing. Wouldn’t recommend!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand that a leaking washer can affect our laundry experience. We'll be pleased to help fix your Samsung appliance.
I recommend checking the resources below for troubleshooting steps to try when your Samsung washer leaks.
https://www.samsung.com/us/support/troubleshooting/TSG01000977/
https://www.youtube.com/watch?v=jgKRn1xR_qs
You may also check page 52 of the user manual for other recommended actions for a leaking washer.
https://downloadcenter.samsung.com/content/UM/202209/20220916135335438/WF6000T_UM_DC68-04006H-02_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145177530) to help our team pull up your information when you message us.
Thank you!
-Angelica
- Pros mentioned:Ease of use, Noise level
Great purchase overall
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the purchase price, doesn't operate loud and easy to use. Clothes are also very clean as a result of usage of the machine. Happy I purchased.
I would recommend this to a friend Singing Machines
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been using it for years now. It does a great job drying. I always enjoy the little song it plays when it’s done.
I would recommend this to a friend- Pros mentioned:Noise level, Overall performance
Nice Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer works very well. It gets large loads of clothes clean and it is relatively quiet compared to the machine it replaced.
I would recommend this to a friend avoid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dryer shuts off with my belongings still damp. moisture sensor is useless. AVOID!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello bamboozled,
Thank you for reaching out and letting us know that your Samsung Dryer shuts off with your belongings still damp. We understand how inconvenient it is, and we also apologize if the moisture sensor isn't working as you expected. It's not the experience we want you to have with one of our products. We're here to help.
Attached here is a link with information and a troubleshooting guide that you can try, which can help us fix the drying issue.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
I've also included a video link containing additional information on what to do if your clothes dryer isn't drying properly.
https://www.youtube.com/watch?v=LibK_OLFH4Q
You may also refer to the link below, which can help us fix the issue with the moisture sensor.
https://www.youtube.com/watch?v=lwWeL5JYNNo
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community
https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144153121
- Angelica
Great Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, the dryer was delivered on-time. The team installing the unit did a great job.
I would recommend this to a friendGreat Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and installation. Everything was done as promised.
I would recommend this to a friendI love this store
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service, and I found exactly what I wanted; the store is well-stocked.
I would recommend this to a friend- Pros mentioned:Ease of use, Noise level
Great Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this dryer! It has multiple settings and all work perfectly. It's quiet, easy to use and works so much better than the one it replaced.
I would recommend this to a friend Poor Manufacturing
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 years after purchase the bearing started to go, not likely to purchase again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want to learn more about what happens with your Samsung washer, LaurieC. We'll be glad to look into this for you.
You may contact us via our Support Channels below to speak with a live representative to better assist you.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you!
-Angelica
Worst dryer doest not heat up
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst dryer. Never buy this. Samsung product is the worst. Doest not heat up.
No, I would not recommend this to a friendBrand response from Samsung
Posted .The best drying experience is what we want our customers to have, MR01. We'll be pleased to help fix your Samsung dryer's drying performance.
Here are the links to the troubleshooting steps that may help fix the dryer that does not dry the clothes.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
https://www.youtube.com/watch?v=LibK_OLFH4Q
You may also check page 45 of the user manual for other recommended actions when the dryer does not heat/dry.
https://downloadcenter.samsung.com/content/UM/202110/20211022010943373/DV6000_DC68-03381W-04_EN_CFR_MES.pdf
For reference, check the link below to learn about your Samsung dryer's best laundry load size.
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145188933) to help our team pull up your information when you message us.
Thank you!
-Angelica
Excellent purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this item and had delivery and set up, could not be more pleased
I would recommend this to a friendNice size dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good size that dryer for comforters along with sheets and pillow cases!
I would recommend this to a friendgreat washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great product. efficient, nice looking, cleans well. many setting for every type of wash. love it
I would recommend this to a friendLoud and leaky
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super loud, started leaking a couple days after i bought it. Return.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Gtg724,
Thank you for choosing Samsung for your Appliance needs. It's sad to know that you no longer have the product.
We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
Thank you!
-Angelica