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Customer reviews

Rating 4.6 out of 5 stars with 6550 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 316 Showing 6,301-6,320 of 6,550 reviews
  • Rated 5 out of 5 stars

    Great modern option

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, the ease of cycles and speed are amazing. It also staked really nice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good enough but not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gas dryer is good enough, but not great depending on what's in the load. Not great drying towels even single towels, Delicates usually finish initial cycle slightly damp. But a basic, decent sized load on high comes out good. Only get if needed and on sale, otherwise pay more for better overall quality

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Fonsi, we recognize the time you spent providing feedback on your Samsung gas dryer.

      When towels or delicate finish are slightly damp, sensor‑based drying can be influenced by load size, fabric weight, cycle selection, and airflow. Loads that are too small may not tumble enough for the sensors to read moisture accurately, while overly full drums can limit air circulation, especially with heavier fabrics. Using the appropriate drum fill level and settings can help improve overall drying consistency.

      The full guides are available below for your reference:

      Clothes are not dry after using Samsung dryer.
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/

      The best laundry load size for your Samsung washing machine and dryer.
      https://www.samsung.com/us/support/answer/ANS10004802/

      If this continues and additional assistance is needed, our team is available to help through Samsung Care. Please reach out through one of the options below:

      Facebook Messenger: https://m.me/samsungsupport
      X: https://x.com/messages/compose?recipient%20id=18768513
      Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
      Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      For your records, your Samsung reference number is 1152320238.

      Samsung appreciates your business.

      Khristine
      Samsung Care Samsung

  • Rated 1 out of 5 stars

    Rough

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Floods a lot. Took forever to set us since the company won’t do it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung electric stackable dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my white samsung stackable electric dryer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product My wife and I wanted a new washer machine and this is a great one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jimmy’s Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new dryer !! Great customer service and was delivered on time !!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Gret dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and works GREAT! we love it! good choice...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second Time's A Charm

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer- dryer combo we have now works very well, although (for me!) the touch- screens took some getting used to. The washer has worked well from the beginning, but the dryer had to be replaced-- it would not heat, whatsoever, even though it was straight out of the box! Once I got through to Best Buy's return claims dept., everything went well, from ordering the exchange and getting the dryer swapped out for the well- functioning one we now have. The representatives in the exchanges dept. and the techs who diagnosed the problem and made the exchange were also all very pleasant and helpful. All's well now, after that *very* bumpy start (hence, not the higher rating).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy happy happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love this washer Bought the pair for Black Friday 120 off each piece. Everything comes out so clean. Using tide and the clothes and bedding look amazing. Fit my queen size quilts with no problem. It's pretty quiet for a washer. I love no agitator. Clothes are so ring out they dry in no time. I suggest the small platform it will put them at the greatest height. Can also be used wo them w no problems. Use a good detergant bcause you only need a small amount and you will be amazed on how clean your clothes are. Best washer I ever had and I always bought Maytag or Kenmore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer. It looks super nice and it is very reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great dryer. It looks super nice and it is very reliable

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great brand

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the item in all, great capacity, easy to understand everything

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Works great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Very quiet and easy to use! Set up was easy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How much can (any)one get excited about a washer? It does the job, it's my third front loader, so the water saving, spin speeds, etc. are not novel to me. The build seems inferior to my previous Kenmore and LG. It lacks sanitary cycle, in comparison to similarly priced LGs. Vibration is OK on concrete floor. It is not the quietest, but not an issue as it is in a closed niche. The chirp at the end of cycle is very long, but not unpleasant. Clothes come out as clean as we are used to. Bit worried that the front touch panel will go after a few years and likely be cost prohibitive to fix. All pieces, whether plastic or metal (and by extension I imagine electronics) appear to be of inferior quality with each new model, regardless of the brand. It is devastating that nowadays even Consumer Reports considers 8-10 years to be the expected use of a washer, very irresponsible towards our one and only planet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer drayer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exllent good costemer service i like best buy i am so happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Washer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic for a great price! My clothes have honestly never been so clean. I had a pair of pants with a stain from olive oil that I was unable to get out despite washing multiple times in our previous washer, one wash in this washer and it came right out!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    HDR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate, big enough to do the job and delivered on time. Everythin g was done very well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Samsung appliance, but the dryer works well thus far. The lint vent is a little harder to clean out completely. The design could be better to get all of the debris. Otherwise it's a good dryer and good price compared to other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is do quiet. You wouldn't know it was even running. I have it inside a closet and it's the best machine I ever had. It washes the clothes Great, gets them very well spun out, so I money on my drying cycle. Lots of program options. I would definitely recommend. It's only recently purchased, but so far I am very happy

    I would recommend this to a friend