Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$829.99
Save $160
The comparable value is $989.99

Customer reviews

Rating 4.6 out of 5 stars with 6550 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 323 Showing 6,441-6,460 of 6,550 reviews
  • Rated 4 out of 5 stars

    Replacement for my ‘08 Samsung washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for my ‘08 Samsung washer. This model is a bit louder, but does the job. I’m counting on the bearings holding up longer than the last model. Fortunately, the dryer works fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Stackable Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All runs well except the door does not close and stays ajar a couple of inches open. It does not bother me much since the washer/dryer stack is in the closet and keeping the door ajar circulates air inside the washer reducing mold buildup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, great customer service I got everything I needed at a affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazingly! I love the tunes it plays when the cycle is complete. We never miss a load being done

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Minimally customizable features, disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall these are good machines! I haven't noticed any major snagging (my last stackable LG units snagged my clothes a ton) or issues however, the pause button does not unlock the door very quickly for you to add items in that you may have forgotten and I hate that. Why have a pause button? overall, the settings are not as customizable as the water temp / time / dry level selections make it seem. Many of them do not allow you to adjust them, so I use manual settings which means I often dry things much longer than they need to be dried because the sensor is not enabled for manual dry settings.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Sierra! We appreciate you for taking your time to tell us about your experience, because you are a valued member of the Samsung family your experience matters to us. Your feedback helps us to understand where we can take steps to improve our products and services. Again thank you for being an important part of the Samsung family. ^Nic Samsung

  • Rated 4 out of 5 stars

    Samsung washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forced to buy a new washer because my last washer, a GE, only lasted a little over a year and a half. Appliances these days are junk.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Price

    Rated 5 out of 5 stars

    Great front loader, quiet, various wash choices

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great front loader, great price, performs like a champ, quiet, multiple wash options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large interior, many dry options do a great job. Lint filter catches all the lint.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 2 out of 5 stars

    Samsung washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this washer and it shakes very badly during the spin cycle and is not quiet. Definitely Need something to keep it in place if you have an open laundry room. It washes great, didn’t expect the spin cycle. hopefully it doesn’t break due to the shaking.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Cassandra,

      We understand that an excellent working washer plays a massive part in cleaning our laundry. Let us help you.

      I have shared a link below about the steps if the washer is shaking or making noise when spinning. Please click on all the embedded words and watch the video inside the article.
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/

      We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung washer.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146834574, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    14 years old

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re going on 15 years with ours and have never had any issues. I wouldn’t buy anything else!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Looks good too.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very decent dryer. Very quiet and easy to use. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung drier

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dries my clothes and I don't have to do a second time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washing Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the washing machine! Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Early delivery, very quick nstallation and responsive staff

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad usability

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It generally works and seems well-built. The usability leaves a lot to be desired. The rungs on the inside are not long enough to get a good tumble. Sheets roll up into a hard ball and bang around inside. You have to open the dryer every 10 minutes and shake them out. Lint trap design is terrible. Tough to open, tough to remember HOW to open, weird non-intuitive design always has me trying to put it back in backwards. I've used this dryer probably 50+ times now and every single time I have to remember how to open the lint trap to clean, and then which way to put it back in, like its the first time. I'm a pretty smart guy. It's just bad design. Oh, the tones and jingles that you cannot disable. You can't even modify the settings while it's running. Want to turn the heat up or down? Adjust the time? Nope. You have to turn it off (plays annoying shutdown jingle), then turn it back on (plays annoying startup jingle), then you have select all your settings again. This unit is in a house I am renting and I will never, ever, ever buy a Samsung dryer for my home (nor a fridge or washer, all of which are Samsung in here). I'm not sure I'd buy digital appliances period without thoroughly researching the software first. At the very least I should be able to disable ALL tones on the thing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jomolo,

      Thank you for bringing this to our attention. I see you have some concerns with the dryer. I sincerely apologize for the inconvenience this has caused you. Please know that we value your observation. We will continue improving the quality of the products and services we offer.

      Most Samsung washers and dryers are equipped with a Bedding cycle for bulky items like comforters, duvets, pillows, blankets, and sheets. However, you should also refer to the care instructions provided by the manufacturer of your comforters, duvets, and pillows for the best results. Though it's more expensive, you may want to consider having your comforter or duvet dry cleaned.

      Care for your bedding items with your Samsung washer and dryer https://www.samsung.com/us/support/answer/ANS00047247/

      Here is a link on how to use the lin lint filter.

      Lint filter on page 34
      https://downloadcenter.samsung.com/content/UM/202101/20210108102221776/DV6000_DC68-03381W-03_EN_CFR_MES.pdf

      To turn off the alarm. Please see the link below.
      Alarm off on page 46
      https://downloadcenter.samsung.com/content/UM/202101/20210108102221776/DV6000_DC68-03381W-03_EN_CFR_MES.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Reference Number: 1144809977

      Have a great day.

      ^Charles Samsung

  • Rated 4 out of 5 stars

    Mr.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mounting is a bit imbalance, shakes when spinning. Prefer door opens from left to right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! Cleans well and looks perfect in our space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my washing machine so far it’s a good choice

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Failed after 4 years.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this washer in 2017. It was noisy but cleaned well and was much better about resisting mold on the gasket than our previous Kenmore front load. It lasted just 4 years. Today we found our it has bad bearings ($1200 repair). Tech said he sees this pretty often. FOUR years!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    MEH, Workable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are just replacing the same thing that just broke. A little annoyed by how quickly it stopped working, but was used a ton.

    I would recommend this to a friend