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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 6497 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 6,497 reviews
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer and dryer set they are very quiet very big dry fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good machine. The washer works perfect. Spinning is very good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer works well no issues this is my second one!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, but we had to buy it to replace our other Samsung washer that died too soon. So not be getting any other Samsung appliances.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      Thank you for sharing your honest review of our washer. Your opinion matters to us. Rest assured that we are working to improve our products and services with the help of your review. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Product. Durable.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Durable. Would buy again in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Easy filter cleaning....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only used the unit a few times since it was delivered. The unit seems to run and perform as expected. The lint filter seems to be very useful and easy to clean. I have found that after two uses, cleaning the filter is very easy and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still in great shape and condition. Strongly recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got an open box. Slightly damaged but at a great discount. Washer is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nice spacious washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good and spacious washer. easy to load and washes the clothes very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and quick

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently had an LG steam washer and dryer that took forever to do our laundry and when we switched over to the Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry & Washer, the time that our laundry was done was so short that my husband and I were amazed. With the option of wrinkle free, Our clothes after being dried had so much less wrinkle, it cuts time to iron things. I’m overall satisfied with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it was nice and spacious love the face on it and the features

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Known Control Panel DEFECT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    0 STARS should be an option. The letters and numbers are wiping right off the control panel, as if they’re written with marker. Samsung customer service said “make sure my hands are dry before using” and “not a defect”. I see online forums mentioning this same problem dating back to 2017. Is this their fingerprint resistant technology!? How insulting that this multi billion dollar company tell it’s consumers it’s our own fault for using a washing machine with wet hands!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We understand you want to maintain your washer in its pristine condition. Let us help you out.

      Please refer to page 48 of the washer's manual under "Cleaning the exterior":
      https://downloadcenter.samsung.com/content/UM/202407/20240725162733027/DC68-04006R-06_IB_WF6000T_EN_R.pdf

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147577549, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Samsung Washer Machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer, if it makes a little noise, it leaves the clothes clean. I love this washing machine. This is the number 4 I have had, and this is one of the best compared to the others. For that reason I give it 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the dryer! Drys well and have not had one issue! ♥️

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price and quality right on point!!! This is a very product highly recommended?!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use and clean. I have had no problems with it. The Guys who set it up were wonderful and helpful. They answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything when just fine the washer an Delivery plus the guy’s that hooked it up they were very nice. Thank You

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use the function. Energy efficiency. Large loading.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Workhorse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job for a good price! Doesn’t have all the extra options but enough different drying settings, but it’s a clothes dryer it dries the clothes, fast and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service they help me to find the best deal really very good thanks a lot

    I would recommend this to a friend