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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 6497 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 6,497 reviews
  • Rated 1 out of 5 stars

    Broke Twice in Less Than a Year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend this dryer. When we got our dryer delivered it would start but it would not get warm/hot at all. We called best buy and they sent a technician out to fix it. He said we would need a new dryer, which is what I wanted, so they came out and replaced our dryer with a new one of the same model. Then fast forward about 8 months and now the belt in it is broken so we have to get a new belt. Luckily these things have happened under the warranty period so I have not had to pay for any repairs, but overall I would definitely NOT recommend this dryer to anyone. Other that the issues I have had with it, it has been a good dryer to me but breaking twice in less that a year is absurd to me. The repair services have been easy to do and it has not been a hassle, but just do not care for this dryer personally.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Just gotta figure out how to turn off the music cause its annoying lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My first front loader!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great washer! My first front loader. Lots of wash, rinse and spin cycles. Cleans well, spins well. And I love the little tune telling me it’s done. It’s way better than obnoxious buzzers like some have.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great dryer and install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get dryer. Nice and big and works great. The install person was nice and installed it with no trouble. Thank you so much for a great product and experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent the best I recommend I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent the best I recommend I love it very good work, fast and very professional

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet and Fast Washer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A big upgrade from our old Whirlpool washer that we've had for over 10+ years. The drum is much larger and much quieter. Easy to use, and matches the dryer we got last year.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We strive to be the very best, Thomas! We also have the very best customers! Thanks so much for being a part of Samsung. ^Shay Samsung

  • Rated 5 out of 5 stars

    The set pair are great to have for the house.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the set pair. So glad I did. I’ve had the dryer for over 2 1/2 months and still working great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Samsung 4.5Cu front Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use several times. Quite good, lower noise, lower vibration, easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very well and meets are expectations. The dyer in our case is a stand alone

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I recommend to buy this product and customer service for installation is so nice and fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good washer.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer doesn't come with fency futures (like wi-fi, etc), but it has everything you need for a great result. I am more then happy with that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is properly workingand service is also good

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great & does what it’s says it’s going to do!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung doesn’t disappoint with this dryer. It’s very quiet and efficient. Various settings are a plus with this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nice washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this washer two weeks but am very happy with it. It is used every day. The washer does a great job and is easy to use. You won't be disappointed in the quality or the price. I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery and setup. Nice machine, higher capacity than the one it replaced. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best dryer ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dryer I had in a long time . Easy to use and practical

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer and dryer. Have so many settings to choose from and look elegant

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes come out very clean and I love it how it sings when it’s done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting used to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes some getting used to as I’ve only used top load but wanting clothes great!!!

    I would recommend this to a friend