Customer Ratings & Reviews
- Model:
- DVG45T6000P/A3
- SKU:
- 6473463
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.
This summary was generated by AI based on customer reviews.
Terrible service and delivery
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst service ever. Delivered. Did not have correct parts with. Told my husband to go get correct parts and they would return. We had already paid for parts. They didn’t return and we paid twice for parts. After a week of waiting and not being able to contact correct people we paid another company to hook it up
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to give feedback on the overall service you received from the delivery staff.
Have a great day.
-John
Costly hookup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why doesn't Samsung include the conversion kit from natural gas to propane? And why doesn't Samsung AND Best Buy inform the buyer that a kit is needed if using propane? The part costs about ten bucks! Shame on Samsung. In addition, most propane lines are 1 inch but this dryer requires a 3/4 inch valve. I ended up paying more than $500 to have the dryer hooked up, as it required two trips and lots of running around to find a conversion kit.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you for bringing this to our attention. We sincerely apologize for the issue you're getting with your Stackable Gas Dryer, as it costs you to get your dryer hookup. This is not the experience that we want you to have. Gas dryers are equipped with a burner vent for use with natural gas. If you plan to use your dryer with LP (liquid propane) gas, it must be converted for safe and proper performance by a qualified service technician. (LNG models only). You must check the burner of your model and use the appropriate LP Kit accordingly. To check the detailed information on the burner, open the door and check the rating label located on the door frame. The Gas Dryer has the LPKIT-4/XAA conversion from natural gas to liquid propane.
Kindly check our website under Specs for reference:
https://www.samsung.com/us/home-appliances/dryers/gas/7-5-cu-ft-front-load-dryer-with-sensor-dry-in-platinum-dvg45t6000p-a3/#specs
You may visit the User's Manual on Page 18 for more information:
https://downloadcenter.samsung.com/content/UM/202110/20211022010943373/DV6000_DC68-03381W-04_EN_CFR_MES.pdf
In case of repairs will be needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DVG45T6000P/A3
One (1) Year All Parts and Labor
Should you need assistance, you may reach us via the following for immediate support:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144756815
Thank you for choosing Samsung. Have a great day!
^Chrystel
Great Samsung Dryer - would purchase again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced our 11 year old Samsung Dryer with this one... WORLD of a difference. Highly recommend this product. The wife loves it!
I would recommend this to a friendSamsung!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung made it, so what do I need? It can be a problem that it can be used for a long time because it is sturdy!
I would recommend this to a friendNice dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been great so far. No problems at all. The color almost matches the black stainless washer we have already.
I would recommend this to a friendWorks great!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, no problems so far. Replaced old washer with this one for a tenants and they seem to love it.
I would recommend this to a friend5stars
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love using this dryer. Very happy that I was able to return the original dryer and was able to get this one.
I would recommend this to a friendStack the dryer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our dryer. Stacks nicely on the matching washing machine. We bought this just so we could stack,
I would recommend this to a friendMoney well spent
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer and dryer! Just has a super long notification sound from the washer/ dryer to let you know it’s finished
I would recommend this to a friendMRSMURF
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heckuva value for the price I paid..a really user friendly appliance that couples nicely with the matching washer.
I would recommend this to a friendGood
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the set for our new house, it works great, there are times when clothes doesn't come out fully dry but other than I have no issues.
I would recommend this to a friendNo complaints
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Owned for one month. No issues, easy install. Would recommend - looks nice with the matching dryer
I would recommend this to a friendWaste of money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer takes forever to dry laundry, when it says your laundry is done it’s still actually damp.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are glad to receive a review from you, Jasmine.
If your dryer ends after only a couple of minutes with soaking wet clothes, your moisture sensors could be dirty.
I have shared a Samsung link below to make sure that we are performing the right troubleshooting steps.
Clothes are not dry after using the Samsung dryer.
https://www.samsung.com/us/support/troubleshooting/TSG01000999
Cycles, settings, and features on your Samsung dryer.
https://www.samsung.com/us/support/answer/ANS00051022/
Best laundry load size for your Samsung washing machine and dryer.
https://www.samsung.com/us/support/answer/ANS00080262/
Also, you can check the model's user manual link below on pages 45-46.
https://downloadcenter.samsung.com/content/UM/202301/20230106232902002/DV6000_UM_DC68-03381W-04_EN.CFR.MES.pdf
You can also watch the video links below.
Clean the moisture sensor on your Samsung dryer so it doesn't shut off early.
https://www.youtube.com/watch?v=lwWeL5JYNNo
What to do if your Samsung dryer isn't heating or drying?
https://www.youtube.com/watch?v=LibK_OLFH4Q
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145630069, which will help our team pull up your information.
^Rainly
Great quiet machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Disappointed didn't come with power cord but i guess that is the norm now. Love it. Very quiet and efficient.
I would recommend this to a friendms
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was a very pleasant experience. salesperson was very knowledgeable
I would recommend this to a friendNothing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely unhappy with your people at the store they forgot to order stackable kit for the washer and dryer
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear valued BestBuy client,
To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to check the availability of the stacking kit for the unit.
Have a great day.
-Ernest-
Front load washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for my son. He loves it. I myself am skeptical about front loaders but he loves it
I would recommend this to a friendAmazing Performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Dryer. I have the electric version and need a 220V special installation but it works perfectly.
I would recommend this to a friendHammond store manager was great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The store manager was great. When we had so many issues with the call center and delivering the dryer.
I would recommend this to a friendGreat if nothing else.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher is a dishwasher, these top it off. I get these for some of my flips when no others are available.
I would recommend this to a friend