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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2662 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 2,662 reviews
  • Rated 5 out of 5 stars

    Good Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good dryer so far, after using it for 6 weeks or so. plenty of temperature settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best washer ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works and washes very well. Luckily I got it at a very good price when they were on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far: quiet and smooth operation. Technicians who can to install the machine did a good job

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So pleased with this washer! I had battled with used washers over and over! So glad I purchased this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I am very satisfied with the attention, the delivery time, I really like the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the machine itself. Very modern looking and helps notify when the cycle ends by a little song at the end!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Sonia! We love that you love your new washing machine! I agree, the song at the end of the cycle is a wonderful feature! Thank you for being the best part of Samsung! ^Shay Samsung

  • Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted the matching dryer to the washer. So glad I did! The pair is amazing! Quick and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is this washer easy on the eyes but it definitely washes my clothes! No complaints here :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this dryer I bought it has a set with the was

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer I bought it has a set with the washer and it’s the best thing I’ve ever done

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My first Samsung dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is a great dryer!! All cycles tested thus far are perfect! Trying to open the lent trap is the only drawback.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality unit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 4 unit I have replaced with the same issue every time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NO POWER CORD WITH PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not come with power cord nor does not have a simple option to purchase a power cord.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi RomS,

      Yes, the power cord is not included with the dryer and is being sold separately since the dryer can be connected directly to the power lines.

      To help you with getting the power cord, you may reach out to our Samsung Parts Team to order the parts needed for your Samsung range at (800) 627-4368.

      They are open from Monday to Friday between 9:00 a.m. to 6:30 p.m. EST. They can check the available parts or accessories you wish to purchase.

      Thank you for choosing Samsung and have a great day!

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer has been a huge upgrade for me. I love that it is stackable with my washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking unit. I purchased this for a rental unit and have no concerns so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my Samsung dryer! I love it’s sleek look and the settings it offers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have stacked and clothes are cleaned. One change i would make us provide a different end of cycle sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung seems to be improving appliance quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice! Everyone is happier now, replacing old model. Samsung seems to be improving quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung appliances.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great deal for my daughters house. They are quite and do a good job.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Really don’t like this dryer at all

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to put my clothes threw multiple cycles before they’re actually dry

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DestinyL, we're thrilled to assist with correcting your dryer's drying performance!

      We have provided a link below to help you figure out why your dryer is taking longer to dry your clothes. Simply click on the embedded words and watch the entire video.

      Dryer takes too long to dry
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1145968446) to help our team pull up your information.

      Have a great day

      ^Camille Samsung

  • Cons mentioned:
    Installation

    Rated 3 out of 5 stars

    insallation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, however experienced an installation surprise

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with your installation experienced, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.

      Have a great day.

      Melardo Samsung