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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2662 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 2,662 reviews
  • Rated 5 out of 5 stars

    Samsung Gas Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone sales team was willing to work with me to find a price I was able to afford! Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked as designed, clothes get wet then machine spins around and then ready for dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is awesome! It senses when the load isn't dry and doesn't go over time! I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. I love that it cleans itself. I love the quick wash option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries and is quite! What more can you ask for. Only issue is sometimes leaves large items slightly damp requiring a restart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good clothes washer, we did not stack with the dryer but looked east

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung isn't what it used to be.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second and last Samsung dryer we will buy or any Samsung product. This dryer stopped working in less than a year as did our last one. While it was repaired at no charge it took a week for Samsung to get a repairman to our home.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you, fxrs, for sharing your experience. We're very glad that you were able to get your dryer back to working as it should. We also appreciate your patience with the unusually long wait time. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far. I've been using for 9 months and have had zero issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about my washer and dryer. I can’t even pick out one thing I love more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet. Will update the review once installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Machine!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer a year ago and it runs perfect! Very nice machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The interior of the dryer is quite big. I can fit a queen size comforter and a bit more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    loving my new dryer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loving my new dryer! After 10 years of an older model, it was time to upgrade.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Scoopy! I am confident your new Samsung dryer will continue to impress! We love hearing from customers like you! ^Shay Samsung

  • Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was packed very well in my opinion and it gets the job done. So far so good!

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t have good options to spin alone and also capacity is not Good

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello,

      Thank you for bringing this to our attention. We appreciate you informing us of your feedback about this Samsung washer. We apologize for the inconvenience these issues may have caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.

      Here is a link to the user manual to learn more about operating your Samsung washer. See pages 31-39. You may also check page 57 for its specification for reference.
      https://downloadcenter.samsung.com/content/UM/202207/20220701135830308/WF6000T_UM_DC68-04006H-02_EN_MES_R.pdf

      Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Your Reference Ticket Number: 1144752430

      Thank you, and stay safe!

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome dryer! Love the color and quality of the dryer. Major upgrade from my last dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Happy that we got it at Best Buy. They delivered and installed it nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met my expectations once I understood how to operator the dryer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    IF YOU PURCHASE ENSURE YOU GET GEEKSQUAD INSURANCE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within 3 months of purchase! Gets stuck in a cycle and remains locked. Kicking myself for not spending the extra $ for the geek squad insurance as I know this would not be an issue if I had.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We strive to ensure that your washing machine operates at its optimal performance, DeysiV. Let us help you.

      If your washer is stuck in a cycle and remains locked, here are some steps to fix the issue. Please click the links and hyperlinks and watch the instructional video for tips.

      Samsung washing machine won't spin or won't stop spinning (see steps 1, 2, 3, and 5):
      https://www.samsung.com/us/support/troubleshooting/TSG01000997/

      Samsung washer door is locked:
      https://www.samsung.com/us/support/troubleshooting/TSG01001983/

      Should a service request be required, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147005410, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Electric Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer, large enough to fluff my large cushions, clothes dry very quickly.

    I would recommend this to a friend