Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 6519 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 6,519 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product and price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great price and service with fast delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beset set for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have bought this same set 3 times, not because we didn't like it, but because we moved states and thought it was more accessible. We love this set so much that we keep buying the same one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best set for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have bought this same set 3 times, not because we didn't like it, but because we moved states and thought it was more accessible. We love this set so much that we keep buying the same one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer, but vibrates a lot.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and is easy to use. I mostly give it 4 stars instead of 5 because it vibrates a lot more than our previous Samsung. Even when our previous one was breaking down and sounded like a jet engine taking off during the spin cycle, it still didn't vibrate as much as this one. Can't put much on top of it because it will just get shaken off onto the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our purchase! We had a gas drier prior to this one and this drier takes much less time to dry our clothes, we love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cvs

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only way it could be better is if there were a dependable parts and repair service in north America for it... you basically have to treat them as throw aways because you can't get parts or a get a repair service to work on them, but they do last five or more years on well water and doing 10 loads a week on average (5 kids)

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer, it’s very quiet and saves me water, love how it washes my clothes

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    dries things

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does a fantastic job fully drying clothes, and has a easy to use lint trap.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I love my appliances

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer and dryer I just wish they would come in and stack it. I've been waiting since November 18th and it is now January 5th 2022.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Powerful and spacious.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Height a little unconventional. Powerful and spacious. Settings more limited than old washer but not that big of a deal

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer . Easy to use , couldn’t go wrong with this choice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great machine

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Works well. No problem. Easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv this dryer, so far. Its quiet, quick and looks sharp! Only complaint was It didnt come with a plug, but it was ez enough to get 1.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Dryer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good on this Samsung dryer. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have replaced my 15-year-old washer with this high energy-efficient unit, couldn't be happier with the performance. Its got a bigger load capacity and quite functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great so far

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working great so far. We have been using it frequently.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good very very very very very very very very very good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Glad I Purchased

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works wonderfully. Great service on install

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Price - Great Dryer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this dryer for a good deal, we didn't want to pay too much and we were fortunate to find this set at an awesome price. Service was great, installation was quick and the dryer works as intended.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Better than my last one.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works best on timed dry. The different settings don't quite get your laundry the first run. A lot quieter than my last one. Very easy to clean the lint trap in the door.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Bewarethesubcontractors, I would like to say congratulations on your new Samsung dryer and thank you for taking the time out of your day to share your customer experience. I understand you have some concerns with some settings not getting your loads completely dry and would like to offer you some helpful information to get you the best results. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/
      We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung