Customer Ratings & Reviews
- Model:
- DVG45T6000P/A3
- SKU:
- 6473463
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.
This summary was generated by AI based on customer reviews.
Better washing by hand.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Look up trash in the dictionary you will see this washers picture. Bought in December didn’t make it to see April showers. Brand new might I add.I was better washing the clothes by hand !
No, I would not recommend this to a friendDryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dryer. Lets you know with musical tone when cloths are done.
I would recommend this to a friendHot water valve broke while not in use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hot water valve broken right over one year warranty period. We rarely use hot water. Bad quality. We’ve used several brands, Whirlpool, Kenmore, Lg over the years and they just works for many years till worn out. This is by far the worst.
No, I would not recommend this to a friend- Pros mentioned:Noise level, Overall performance
Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A couple months with this dryer. Luckily no problems at all. Quiet enough where I won’t really hear it. Overall great product so far. Very simplistic.
I would recommend this to a friend Machine and bestbuy service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine works fine but sometimes gives little sound and then again goes away. I have checked my surface but still I hear sound 3/5 times. Also my bad experience is with bestbuy online orders to all the way it’s installed at my place.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Mzee, we are sorry to hear that your experience has been less than ideal. We can definitely understand how frustrating it can be. Let us see what we can do to fix this dilemma. Here is a link to a troubleshooting guide that may help with your concern on your washing machine making noises (https://bit.ly/32SQLMq). If this issue continues or you have any additional concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144042429) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
- Cons mentioned:Washer
There’s NO SUDS!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so frustrated and disappointed with my Samsung (WF45T6000AP) I do maybe 2-3 loads a week; I’ve had it 6.5 months and it’s broken down twice already! First time it sporadically stopped working and just clicked when I pressed start. Tech said it was a loose sensor! Today the error code SUD appeared but, the tub is clear of suds, I poured water down the drain as suggested and the error code still wont clear! Looks like it may be another faulty sensor from what I’ve read online.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tracy.
Thank you for bringing this to our attention. I see you have some concerns with the 4.5 cu. ft. Front Load Washer with Vibration Reduction Technology+. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.
When something goes wrong with your washing machine, you may think all that's needed is a good reset. Sometimes, minor issues or glitches might be cleared with a reset, but additional troubleshooting will be required if the issue comes back. However, depending on your error, resetting at the first sign of trouble is not always a good idea. Keep reading to learn how to reset, when you should or shouldn't reset, and what to do if a reset doesn't help.
How to reset your washing machine https://www.samsung.com/us/support/answer/ANS00087882/
Error codes play a vital role in ensuring your washer stays in good condition and give you a starting point if there are any issues. You can usually resolve error codes (also displayed as blinking lights) with a few simple steps. Here is a list of the most common error codes and the next steps.
Samsung washing machine information and error codes https://www.samsung.com/us/support/troubleshooting/TSG01002001/
Using the best kind of detergent in your washing machine may seem tricky. You want your clothing and other items to come out as clean as possible, but you don't want to accidentally overfill your machine with detergent or place it in the wrong compartment. If you're wondering how much detergent you should be using, what type to use, and how to fill your particular machine, we have some helpful answers and tips right here.
How to use detergent in your Samsung washing machine https://www.samsung.com/us/support/answer/ANS00031847/
In case of repairs will be needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/WF45T6000AP/US
One (1) year parts and labor,
Three (3) years stainless tub part (Part Only),
Ten (10) years washing DD motor part (Part Only)
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144706934
Have a great day.
^Charles
Big Loads have problems
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t really handle big loads and it’s sensor is sensitive
I would recommend this to a friendIt’s fine.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The water fill is a bit loud. Otherwise it works as you would expect.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Purchased, I am glad you are liking your Samsung Refrigerator. I would like to forward your ideas to our design team so that we can improve in the future. Thank you for your feedback and for choosing to be a part of our Samsung Family. ^Brad
- Cons mentioned:Washer
Broke after 4 months.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 4 months of normal use by 2 people, it broke. Violent shaking and water pouring out the bottom. Best Buy didn't cover it at all, and told me to call Samsung. Samsung service 866-371-9501 disconnected on me once, but I got through the 2nd time. After running some diagnostics with the service rep and verifying the problem, I was able to schedule an in home service repair for next week. It is still under the 1 year warranty, so it should be a free repair. From the symptoms, it is likely the discharge pump broke, in addition to holes that allow the water to pour right out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Chris,
Thank you for reaching out to us, and we are glad to know that you are using Samsung products. We apologize for the inconvenience of the washer shaking violently and leaking. We understand it is important to have a working washer, especially if we are doing our laundry between busy schedules. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend clicking this link for a basic troubleshooting guide to resolve any inconveniences:
https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https://www.samsung.com/us/support/
Samsung washing machine is shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
The washing machine shakes & vibrates or is noisy:
https://www.youtube.com/watch?v=ywOrH59K9Rw
Samsung washing machine is leaking:
https://www.samsung.com/us/support/troubleshooting/TSG01000977/
You may check this link for future reference to reduce unnecessary repairs over the washer's lifetime.
https://www.samsung.com/us/support/answer/ANS00030150/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/WF45T6000AP/US
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144775278
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Capacity, Drying performance
Efficient and gentle on clothes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dries clothes quickly, even on low heat setting. The drum is huge, but it has a narrower opening and is pretty deep compared to other dryers. Large capacity.
I would recommend this to a friend Dryer stopped working, Samsung not helpful.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer stopped working on certain cycles, then altogether. Continuous "DC' error code. Samsung suggested only using on timed setting. I was understandably unhappy with that advice. Best Buy is replacing with another brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi PatrickC,
We know how it feels to have delays due to an error code with the appliance. Helping fix your dryer is our joy.
Error codes help identify the problem when your dryer isn't working properly. Luckily, errors on your Samsung dryer are usually very easy to fix.
Samsung Dryer has an error code:
https://www.samsung.com/us/support/troubleshooting/TSG01207445/
To better assist you with Samsung products and purchases, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145324885) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Washer Dryer Combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product , my wife loves her new washer and dryer set.
I would recommend this to a friendDryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mmm ng fstyhv d f as fgb b jjjbxsfhbvcdxcbjjvcbbb bbhgdd
I would recommend this to a friendDefective
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer blows only cold air because the heating element was defective. Got a replacement dryer and the new one doesn't even turn on.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi WillD,
We are aware of how you feel about receiving a replacement dryer that is not turning. To assist you is all we aim for.
Here is a link below with steps to determine why your replacement dryer is not turning. It includes a video we suggest watching fully.
Samsung dryers will not turn on or stay on.
https://www.samsung.com/us/support/troubleshooting/TSG01001008/
To better assist you with this matter, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
Samsung customer service is terrible.Avoid Samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung customer service is terrible. Avoid Samsung
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jeffrey,
We understand your disappointment with not having the best customer service experience. Let us help you with your washer.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147888823) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Leaking
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Leaking out of the door after 18 months. Very disappointed. Cannot use the $250 pedestal underneath because water pools in it.
No, I would not recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer and dryer combo. Would recommend to buy
I would recommend this to a friendUnused, unboxed and can’t exchange it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My home doesn’t support the dryer’s gas pressure. I haven’t used the dryer and is still in the box. I called to exchange for an electric dryer however I’m passed the return policy period. Now I’m stuck with a dryer I can’t use.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We appreciate you informing us that you can't exchange your Samsung gas dryer for electric as it has passed the return period. We apologize for any inconvenience this may have caused you.
To better assist you with this issue, please get in touch with our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you!
-Angelica
Delivered broken
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item came with a broken heating element. Best Buy’s said they would replace it, but that I had to wait 6 weeks to get a new one delivered.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer leaves clothing way too wet at the end of cycle.
No, I would not recommend this to a friend