Customer Ratings & Reviews
- Model:
- DVG45T6000P/A3
- SKU:
- 6473463
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.
This summary was generated by AI based on customer reviews.
DON'T BUY!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is terrible. It doesn't dry my clothes well at all. I've even tried the regular "Timed Dry" and my items will still be damped.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Noise level
Energy efficiency and quieter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked of my purchase. Easy to use. Energy efficient it is a huge plus. It’s amazingly quiet. Highly recommend!
I would recommend this to a friend Don't buy Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after drying 4 loads. Samsung repair person would not even look at it because it was stacked.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We're saddened by the condition of your dryer, AlanL. We want to inquire for details on what is happening with it so we can provide the necessary support. You may also need to have someone with you to help you unstack the dryer from the washer.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147006248, to help our team pull up your information when you message us.
Have a great day.
-John
Do not buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not dry properly. Took two cycles to dry a small amount of clothes. Seemed to get to hot and would go into a cool cycle.
No, I would not recommend this to a friendNot for short people
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The touch pad on the front is very sensitive and if you accidentally touch it when the machine is running it turns the machine off and you have to start your wash completely over, there is on way to pause the cycle and restart it. Not easy to use. I returned it.
No, I would not recommend this to a friend- Cons mentioned:Washer
Broke within 8 months
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer broke within 8 months. Took samsung 2 months to get tech out to tell me no parts available, another 1 month to get approved for replacement. Went to best buy with replacement authorization number and got new washer. Another month to deliver washer thou. August to dec no washer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for leaving a review.
To better assist you with this issue, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rainly
Not working dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn’t recommend it to anyone did not dry well
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues with your dryer not performing. I can help you with that. I located some information. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Thank you for choosing Samsung. ^Brad
- Pros mentioned:Noise level, Overall performance
Samsung dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super product work great it was very quiet. Really recommended to anybody.
I would recommend this to a friend Inefficient and Not Drying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have to run the dryer numerous times per load to achieve “dry.” This includes running the dryness sensor, timed dry and other functions.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there IRedmond, I hear that you are having issues with your Samsung Dryer not drying the clothes. I understand that is frustrating when dealing with a new appliance but I would like to make sure you are getting the best performance. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
If you need any assistance, Please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143368350. We thank you for choosing Samsung for your laundry needs. ^Brad
No HEAT
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drying feature does NOT work and they will not fix. 1000k down the drain. No help from customer service except told to call Manufacturer
No, I would not recommend this to a friendBrand response from Samsung
Posted .SydneyL, let us go forward and assist you with your Samsung dryer.
We recommend checking the resources below for steps to take when the dryer does not dry properly. Kindly click on the embedded words.
Dryer has no heat
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-all
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146010692) to help our team pull up your information.
Have a great day.
^Camille
Pinche Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only one of the cycles (Time Dry) worked on this new dryer since the first time I used it. I've been to busy to travel to Best Buy to complain, so I just have been dealing with it. I bought the matching washer and it works great.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Dryer Customer,
It seems that you are having issues with some cycles not drying your clothes in your Samsung Dryer and understand how frustrating that can be. I would like to offer some assistance to ensure you are getting the best performance from your appliance. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143272473. We apologize for any inconvenience and thank you for being a part of our Samsung family. ^Brad
Dryer installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Store never explained to me that I Ned’s an special installation, they make me wait for a week to tell me I need a permit to just Conect the new dryer.I call and they’re very rude.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you.
The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
Reference Ticket number:
1144826083
^^Ross
Waiting for it to arrive
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't say if it's good or bad, because after 2 months of buying it it still hasn't arrived
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Bestbuy clients,
To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rodel
Terrible dryer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this dryer one yr as of March 2023. And it slowly stopped heating up. Now I have to pay for repair. I should’ve just got a whirlpool
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Ali,
We want to speak with you directly to provide better support about the dryer since you have been a loyal customer.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145865705) to help our team pull up your information when you message us.
Have a great day.
-John
washer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer does not work to well on the different settings other than normal. If on a different setting most of the time we get an error code and have to unplug to reset
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Vicki,
We love that you're using our Samsung washing machine! We can help you with getting the error code rectified.
Below are links to address the error codes in your washer.
Samsung washing machine information and error codes:
https://www.samsung.com/us/support/troubleshooting/TSG01002001/#washing-machine-displays-an-error-code
Cycles, settings, and features on your Samsung washing machine:
https://www.samsung.com/us/support/answer/ANS00061937/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number 1144955336 to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel
Void
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve voided out this transaction now I have money on hold. It’s been on hold for over a month now waiting on getting it back. I’m not very happy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers.
To better assist you with this issue, please contact the BestBuy customer service department at P. (888) 237-8289 H.24 Hours a Day.
-Trisha-
Broke down under a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a waste of money this machine broke down a little under a year of having it. It started making a weird noice like a helicopter thought it was going to explode. Geek squad came out to fix it but stated that they couldn't and directed me to Samsung. Samsung didn't even bother and zelle me a refund which i thought was weird paid out of pocket extra 400 for a new washer
No, I would not recommend this to a friendBrand response from Samsung
Posted .We'll be pleased to help with your Samsung washer, AngieC.
Samsung washers are generally very quiet, and most noises are either normal or can be easily corrected.
Here is a link to "Samsung washing machine is noisy": https://www.samsung.com/us/support/troubleshooting/TSG01001985/
I also shared this link about "The best laundry load size for your Samsung washing machine and dryer": https://www.samsung.com/us/support/answer/ANS00080262/
You may also refer to this link about "Install a Samsung washing machine in your home": https://www.samsung.com/us/support/answer/ANS00051342/
The below link is the user manual for your model. Turn page 8 (Installation cautions - bullet #2 and Critical usage warnings - bullet #2) and page 49 (Excessive vibrations or
makes noise) for reference: https://downloadcenter.samsung.com/content/UM/202209/20220916135335438/WF6000T_UM_DC68-04006H-02_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145292434), which will help our team pull up your information.
Have a great day.
Melardo
Wrong type - needed electric
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i returned this item to the warehouse when I picked up the electric version of this dryer. I didn't know my mom's old dryer was electric. I sure hope you guys have taken that charge off of my credit card.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. We’re saddened that you no longer have the product and would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
Your reference number is 1144602260.
-Noraina
Anish
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working within first month.. wont recomend to anybody
No, I would not recommend this to a friendBrand response from Samsung
Posted .We consider the urgency of this review, and we'll be glad to look into this for you, AnishR.
It would be awesome if you could tell us more about the washing machine so we can better assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Have a great day!
^Chrystel
- Pros mentioned:Drying performance, Overall performance
Samsung Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Easy to use and drying time is minimal
I would recommend this to a friend