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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2661 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 2,661 reviews
  • Rated 1 out of 5 stars

    Loud and leaky

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    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super loud, started leaking a couple days after i bought it. Return.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Gtg724,

      Thank you for choosing Samsung for your Appliance needs. It's sad to know that you no longer have the product.

      We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.

      Thank you!

      -Angelica Samsung

  • Rated 1 out of 5 stars

    Rough

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    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Floods a lot. Took forever to set us since the company won’t do it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased and glad I made this choice to get front loader

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Works great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Very quiet and easy to use! Set up was easy!

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Great Buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Dryer I've had to date! Don't know how I've lived without it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    HDR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate, big enough to do the job and delivered on time. Everythin g was done very well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drying performance

    Rated 5 out of 5 stars

    Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the interior size and how fast it dries eveything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best dryer evwr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never go with another brand. It’s easy to use. You set it and don’t have to worry about it. It doesn’t consume much energy. User friendly and our clothes are never wrinkled. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is do quiet. You wouldn't know it was even running. I have it inside a closet and it's the best machine I ever had. It washes the clothes Great, gets them very well spun out, so I money on my drying cycle. Lots of program options. I would definitely recommend. It's only recently purchased, but so far I am very happy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Positive Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positive purchase, it is easy to use and does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The time is always right

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An ease to use. The time it shows for the cycle is accurate My old machine was always way off on the time. Liking my new machine.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Loving this Dryer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the dryer so far. I got the washer as well. Both work really well and fast. Drying is a breeze and I love the music ending when your clothes are finished

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 5 out of 5 stars

    Love this washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of the tub. It makes it easy to put large items like quilts in. It is so quiet. Does a great job washing clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Four months in so far so good easy installation easy to operate

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Its a samsung...duh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale and its the perfect washing machine! Makes me want to do laundry myself some days. The install guys were nice and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs very smoothly and is entertaining to use. The installation was very quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just got it but so far so good ! people who dropped it off were really nice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! We have only had rhos washer for just over a month but really like it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a good dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only bad issue is on every load we have to dry our clothes twice

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings!

      We understand how frustrating it can feel when laundry takes twice as long as expected, especially when you rely on your dryer to keep up with everyday life. We are here to help.

      I have shared a Samsung link below to help with your experience. The link has four scenarios, with each scenario having hyperlinks that can be visited for additional help. Select the closest one that you experience. The third scenario has an embedded video that you can view in full.

      Clothes are not dry after using the Samsung dryer:
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/

      Should you need more assistance with your dryer, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      When you message us, please provide us with this reference number 1152057804 to help our team pull up your information.

      Leo Samsung

  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    First time buyer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i’m 20 and first time buying a dryer; family dryer broke down so we were in need of one and i happened to come across this one. i’ve had it for one month now and i can say it’s been going good and strong, definitely an improvement from the last. it’s also quiet so you don’t hear much at all with this thing going on and that’s with a family of 6. lastly, it’s fair pricing. i got warranty on it and paid for them to install and take the old one out, wasn’t bad at all. Definitely recommend

    I would recommend this to a friend