Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 2661 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 2,661 reviews
  • Rated 5 out of 5 stars

    Products

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very nice and work perfectly and I really appreciate the value and its quality .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Damp clothing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, has all the bells and whistles...litcherally. after 4 months in use on normal setting (42 min.) The loads have damp spots. Will try some YouTube fixes, i may have to replace moisture sensor.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Purchaser

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I am satisfied with the Samsung 7.5 cu. ft. Dryer. It is effective, although I have only used it twice. Time will tell!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Big Black DRYER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my dryer it is the best. I love the wrinkle resistant part of it. Best dryer ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and reliable. Have this washer for over 3 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I recommend this to everyone it’s totally worth it. My wife’s friend buying it now at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thoroughly washer your clothes. Has a self cleaning feature and it lets you know when it needs to be run. Excellent priduct. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Do Not Buy! Leaks!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this washer 2.5 years ago and it leaks water inside the washer drum. The clean water does not stop flowing. Once it gets about a quarter full then the washer automatically drains the water. Best Buy customer service and Samsung customer is not willing to cooperate with fixing the machine unless I pay $120 for them to come look at it plus parts and labor. Estimate of $250-$350. Also this unit runs pretty loud while it is washing. On the positive note, it does look really nice.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. At first i was a lil doubtful cause im used to gas dryers but when put it to the test, it worked just as good if not better than my last one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung the best.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product it is just what I needed. The wash is perfect and the clothes come out clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommended this to my wife’s friends and we are going to Best Buy right now to buy one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my washer and dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. I’m very pleased with my product and the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer!! The specifications list that the drain and fill hoses are not included, however the drain hose is. For anyone looking to purchase this washer in the future, you will need to also purchase fill hoses separately. Enjoy‼️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent purchase for me, I would recomend this washer to anyone who asked thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, great customer service I got everything I needed at a affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazingly! I love the tunes it plays when the cycle is complete. We never miss a load being done

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great front loader, quiet, various wash choices

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great front loader, great price, performs like a champ, quiet, multiple wash options

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 2 out of 5 stars

    Samsung washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this washer and it shakes very badly during the spin cycle and is not quiet. Definitely Need something to keep it in place if you have an open laundry room. It washes great, didn’t expect the spin cycle. hopefully it doesn’t break due to the shaking.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Cassandra,

      We understand that an excellent working washer plays a massive part in cleaning our laundry. Let us help you.

      I have shared a link below about the steps if the washer is shaking or making noise when spinning. Please click on all the embedded words and watch the video inside the article.
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/

      We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung washer.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146834574, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Samsung Washing Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the washing machine! Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Looks good too.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very decent dryer. Very quiet and easy to use. I would recommend.

    I would recommend this to a friend