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Customer reviews

Rating 4.6 out of 5 stars with 6519 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 6,519 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dope dryer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this washer/dryer set. No complaints. So far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Installation or you will have to do it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, very happy with my purchase but one thing I will say be ready for delivery because they guys are in and out to there next deliver and thank God I am mechanically inclined because boy if you don't pay for install they will just drop them off! OMG but over I love the W/D and they are working out great ;-)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new dryer, easy to use and dries clothes much faster

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Samsung never lets you down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent washer very quiet and easy to use samsung has always been a great brand

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Much needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s efficient quiet and fast. The digital Display numbers are large and bright

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick drying, affordable. Aesthetically, pleasing and user-friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a very highly quality washer. It’s very quiet and doesn’t really vibrate. It cleans the clothes very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. Dries even the heaviest blanket and the drying sensor is one if the best I’ve ever seen. The features are nice and actually relevant to the types of laundry items I have. Haven’t used them all but so far, Samsung has lived up to my expectations. This dryer was purchased to pair with a 13-year-old Samsung washer that is still going strong. Best Buy’s price was great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Size Dryer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this combo washer and dryer, it is perfect for our family of 2 + pet. The size is perfect fit. I had it stacked in my previous house and now I have it side by side. It can be little noise when it stacked and if you place detergent pods or any small objects on top of dryer. This did come with stackable kit, I had to order is it separately. Make sure you have it before the installation team arrives.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered new appliances in January, the washer and dryer were delivered in April, the fridge is still on back order. I like the washer and matching dryer set, i have them stacked in my kitchen. They are quiet and efficient. I would recommend this set to anyone looking for new appliance who needs a warranty, delivery, haul away, and installation due to not having a truck.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to use. Capacity is great even for comforters.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Harpreet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so much it’s work really so good I like buy from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New dryer=happy wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our dryer finally reached the end of its duties and we needed another dryer that was gonna last us a while and we've had this new dryer for about a month and so far it's been working perfectly no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great Drier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old drier broke, so this was a affordable option as a replacement. It holds a heavy load and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer Dryer Combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great! I have no problems with it at all!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, love the front loader. Great size and automatic fill. Delivery guys were excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    First timer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time ordering a Samsung Dryer. So happy I did. It's very quiet and operates fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Quiet and simple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how quiet this dryer runs and my elderly mother found it extremely easy to use. It even plays musoc when it is finished.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing dryer. Easy to use. Love all the different settings and even better, it looks great. Very sleak.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New Samsung dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, it's brand new/shiney gas dryer and operates fine. My issue is I thought I'd see a drying time improvement over my 14-year-old gas Kenmore dryer...but comparing it to the old dryer honestly it's about the same time to dry a load of towels or clothes, the same average size load as I normally do...I tried a few different setting with the lint trap completely clean, same result. I was a BIT underwhelmed for $750.00. Here's to hoping it's build with longevity type parts

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      BruceP, sharing your observation that your dryer time matters. Let's get this taken care of.

      If your dryer is able to dry your laundry, only the excessive time it takes is the issue; we recommend checking this link. Please click on the embedded word.

      Excessive Drying Time
      https://www.samsung.com/us/support/troubleshooting/TSG01001989/

      I have also shared this link for further assistance. Please click on the embedded word.

      Clothes are not dry after using Samsung dryer
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-takes-too-long

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1150699842) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung