Customer Ratings & Reviews
- Model:
- DVE50BG8300EA3
- SKU:
- 6507604
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam and Sensor Dry for its great performance, low noise level, and ease of use. The large capacity and effective drying performance are also appreciated, along with its appealing design and appearance. While the dryer's size may be a concern for some, most find it a fair product.
This summary was generated by AI based on customer reviews.
Dryer broke within three weeks of purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased the washer and dryer set a month ago and then Dyer's belt broke not even 3 weeks of having them installed in my apartment. So disappointed, also got the best buy warranty in was told best buys warranty supposedly doesn't cover that. So I'm like why would y'all sell me the warranty then smh. Had my newborn baby clothes in the washer and couldn't dry then at all. Had to put everything on hangers in air dry and my bathroom definitely a thumbs down for me.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
I can't imagine what you are going through right now with your dryer. Let us help.
Here is a link for troubleshooting steps for your dryer that doesn't fully dry clothes; kindly choose the one that matches, watch the video, and click the embedded words.
Clothes are not dry after using Samsung dryer.
https://www.samsung.com/us/support/troubleshoot/TSG10001001/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149411645) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Dryer review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried several load, clothes not completely dried and the drum makes too much noise. Not nearly as good as my previous Samsung dryer
No, I would not recommend this to a friendBrand response from Samsung
Posted .We know that dealing with a dryer not entirely drying the clothes and making too much noise can be frustrating, KeithN. Let us assist.
The below link contains information on what to do when the dryer's heat is not enough to dry. It also includes other links for cleaning the dryer, running a vent blockage test, error codes (if any), and a video to watch from start to finish.
The dryer is not hot enough:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough
Below is a link detailing the different sounds that a dryer can make. Browse the guide and select the noise similar to what your unit makes for troubleshooting steps. It also includes a video you can watch all the way through.
Samsung dryer is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
You may also check pages 55-56 of the user manual for other recommended actions if the dryer does not heat/dry or dries unevenly and is noisy.
https://downloadcenter.samsung.com/content/UM/202312/20231228095339863/OID55766_IB_DV8300B_EN_231222.pdf
Lastly, we have provided the guides for the dryer's cycles, settings, features, and the recommended laundry load size for the dryer, which we suggest also checking.
Cycles, settings, and features on your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00051022/
The best laundry load size for your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146981281) to help our team pull up your information when you message us.
Thank you.
-Angelica
Avoid! 3 weeks old. we’ve had constant CL9 error.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy!! Avoid. Bought ours dryer 18th March 2025. Keeps stoping less than 5 mins after staring with a CL9 error. Can’t return because you only get a week to return apparently. We used it once and went on vacation. Week was over with. Now constant headache!!! You can not turn on and walk away. We have repositioned, cleared the vent, changed the vent…. Still only works without error 25% of the time. Looks great but completely useless at the job.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand the inconvenience of dealing with a dryer giving an error code. Let us help.
We suggest referring to the guide below to address your concern about displaying a CL9 error code in the dryer. Please click on the embedded word.
Samsung dryer displays an error code
https://www.samsung.com/us/support/troubleshoot/TSG10001006/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148867477) to help our team pull up your information.
Have a great day.
^Camille
Avoid this Dryer & Samsung Customer Service!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased new washer and dryer and received a dryer with broken sensor. Took 2 weeks to get customer service to send tech out to fix. Rude and unresponsive customer service reps. Wasted 9 hours on phone with Best Buy and Samsung reps trying to solve. Will never purchase a Samsung product again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .GrantG, we understand your frustration regarding the wait time to have a service technician repair your broken dryer sensor. We want to speak with you directly to discuss this matter and explore other options that may assist you.
Should you wish to provide feedback to the customer service of the retailer, please get in touch with the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150265827) to help our team pull up your information.
Have a great day.
^Camille
It’s ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace a Samsung dryer we had for at least 10 years. Takes way longer to dry clothes
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
We understand that having to wait too long to dry the clothes in the dryer is exhausting. We're here to help you.
Please see the link below for assistance with your dryer, which takes time to complete a cycle. Click on the embedded text and watch the entire video.
The dryer cycle takes too long.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147002064) to help our team pull up your information when you message us.
Thank you.
-Kimberly
- Pros mentioned:Ease of use
Nice large washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice large washer easy to use. Read instructions before you operate and it should be breez3
I would recommend this to a friend Probably not buying a Samsung dryer again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's new so it does good job eventually, tends to leave stuff damp. A lot redoing
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We can imagine how you feel about your dryer leaving your clothes damp. Let us provide the details you need.
You can visit the following link and select the option that best fits your experience. At each step, you may encounter embedded words and a video that we recommend you watch until the end.
Clothes are not dry after using a Samsung dryer.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146996675) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Door bolts will not catch the backing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the dryer but when changing the door to open from the otherside the screw would not catch on the metal backing as its not attached and pushes away from the bolt, so i tried putting it back on the original side and it would NOT catch there either, i tried 6 times on both sides and it will not catch, the tip of the bolt is actually stripped now. The backing should be attached so it doesn't push away from the bolt so it will actually catch and hold the door on. Now i have a brand new dryer with only 1 bolt holding my door on.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
We can feel your disappointment with this dryer. We are here to help you.
Please see pages 36 to 38 of the user manual for steps on how to a door reversal.
https://downloadcenter.samsung.com/content/UM/202312/20231228095339863/OID55766_IB_DV8300B_EN_231222.pdf
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1148020002), and it will help our team pull up your information.
^Rodel
Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good dyerngetvit on sale on black Friday highly recommend
I would recommend this to a friendSamsung dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was bought out of box. Drum did not work correctly and had to trade in for a different dryer.
No, I would not recommend this to a friendOwner
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Complete garbage! Dryer has been replaced once and the replacement unit does not work either. I have spent hours trying to coordinate repairs and Samsung service/warranty could NOT be less helpful. I have 2 Samsung dryers in my house and will never buy Samsung again! Samsung service is GARBAGE!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how you feel about not getting the assistance needed for your dryer, RobertJ. We would like to know more about what's going on with your dryer so we can offer the help you need.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1149160215, to help our team pull up your information when you message us.
Have a great day.
-John
- Pros mentioned:Ease of use
Awesome buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These appliances are great easy to use great price.
I would recommend this to a friend Washing Problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is great but when it is done washing, it gets really hot.
I would recommend this to a friendWasher and dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great but this is the second delivery and Best Buy keep sending them dented up
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Faulty Dryers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had washer & dryer delivered, my husband installed both dryer/washer. Washer worked fine but when dryer was installed, started making extremely loud rubbing noise (also came damaged, front frame of dryer was slightly coming apart). We called customer service only to be told we would have to wait another week for new dryer to be delivered, replaced, and installed. A week layer dryer was replaced and installed only for the associate to rudely tell us he has no time to call customer service and wait for them because our dryer was once again faulty. Only to be called by customer service stating we’d have to wait yet again another week for a dryer and that there would be no promise that the new dryer wouldn’t be faulty also because it’s possibly a “bad batch”. Very disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
BUYER BEWARE!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these dryer one month ago and I still haven't been able to use it, the dryer keeps tripping the breaker, two electricians already confirmed that the problem is the dryer, I haven't been able to get a technician to review the dryer because I had a scheduled appointment for yesterday and the total tech technician didn't arrive. Hopefully I'll have them repair it next week but honestly this whole experience has been a nightmare. I would give ZERO stars if I could, will not buy a Samsung dryer ever again! The washer does work pretty well but honestly, without the dryer is hard to know if it works that great.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate your patience in waiting with the service technician, MariaM.
You can check the services we offer at the link below.
https://www.samsung.com/us/support/service/
For us to better assist you with your concern, we would like to speak to you directly.
Please get in touch with us through the following options below, so we can assist you in the best possible way we can.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145693101, which will help our team pull up your information.
^Rainly
Do not buy this!! Stay away
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this dryer. Second one within 3 months already went bad again. Best buy will not help me. First one went bad within the 24hrs, now the second one 3months later. When i called the lady i spoke with was very disrespectful to the point i hung up the phone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how you feel about your overall experience. Allow us to further assist you with your dryer, Mario.
We would like to speak to you directly to gather more information about the dryer so we can better assist you. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148576599, to help our team pull up your information.
Have a great day!
^Chrystel
Jassiel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lavadora The worst washing machine you can buy. After fifteen days of buying it, the washing machine suddenly started to vibrate very strongly out of control. I called the BEST BUY store to return it and it couldn't be done because more than fifteen days had passed, so I called the Samsung technicians for the warranty and they simply didn't answer me. I recommend to everyone who has time to DO NOT BUY IT.
No, I would not recommend this to a friendMehhhh let’s see how it goes…
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well. This was not what we wanted. We ordered the GE’s but the dryer was back ordered. And was not given an idea of when the GE dryer was coming in. I didn’t had any other choice as I was in need for a washer and Dryer, and I had to chose these. So, let’s see how it goes… Oh wait, almost forgot. When we received them, SURPRISE!!! The Samsung dryer was mechanically unfunctional. The installer said, “This is wrong”. Three days later they came back to change it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We are glad to hear the dryer was replaced with a functional one. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
-Kimberly
Bad machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer stopped working right after the warranty was expired. I would never buy another one of these dryers
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are here to assist you at any time, RandyO. We would like to know more about the issue with your dryer so that we can offer the assistance you need.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1150079802, to help our team locate your information when you message us.
Have a great day.
-John