Customer Ratings & Reviews
- Model:
- DVE45R6300W
- SKU:
- 6323158
Rating by feature
- Capacity
Rating 4.4 out of 5 stars
- Dry Time
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the ease of use, quiet operation, and efficient performance of this 7.5 Cu. Ft. Stackable Smart Electric Dryer. Many also highlight the dryer's capacity, useful features, and the positive aesthetic aspects of the appliance. While some experienced challenges with WiFi connectivity and noted the higher price point, the majority of feedback is overwhelmingly positive. Installation issues were also reported by a small number of users.
This summary was generated by AI based on customer reviews.
Undecided
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Undecided. We have an LG and only have one issue and that's the Lint doesn't trap well. The Samsung has had issues with leaking. Easily resolved yet annoying and could have been a disaster if we hadn't be watching for possible issues since it's our first Samsung.
I would recommend this to a friendBrand response from Samsung
Posted .Hi JoJo! We're glad you were able to get the leak resolved. We hope you are able to fully enjoy all the great features of this dryer now. ^Jecca
Good luck and work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fácil de usar ,trabajan Bien bien lavado y secado.
I would recommend this to a friendThe BEAUTIFUL Smart Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Features glamor but even more aesthetically impressive
I would recommend this to a friendOver all a good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for our gym and it works perfectly fine!
I would recommend this to a friendBrand response from Samsung
Posted .We're glad you found what you needed, CPPATEL! Samsung appreciates you. ^Jecca
Good dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a good dryer and have many option to wash the cloth.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Mata! I also love all the different options this washer has! ^Jecca
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek look, doesn’t take long for items to dry.
I would recommend this to a friendNot In Use Yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks Great ! Remodeling, Not in use at this point.
I would recommend this to a friendManufacturer problem
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst manufacturer service. Dryer started making weird noise even after turning off the power. Manufacturer said they'll charge extra to fix that.
No, I would not recommend this to a friendBrand response from Samsung
Posted .A working dryer is needed to dry our clothes, Santos. Let's go ahead and check with some possible fixes.
Samsung dryers are generally very quiet. Many of the sounds are normal or can be fixed with little effort. Please check these links for details.
Samsung dryer is noisy
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
What noises your dryer makes and why | Samsung US
https://www.youtube.com/watch?v=86vxZamgYwQ
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145488750) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 hours to completely dry the same load that took 30 min to wash in the same brand washing machine i find excessive. Not sure if other dryers are better though.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for leaving us a review of your overall experience with the drying performance of your Samsung dryer, Benn. We're here to help you.
Here are the links to the troubleshooting steps to try when your dryer does not dry the clothes.
https://www.youtube.com/watch?v=LibK_OLFH4Q
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
I've also included a guide to learning the best laundry load size for your Samsung dryer.
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145073409) to help our team pull up your information when you message us.
Thank you!
-Angelica
Great Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! I have always loved Samsung products.
I would recommend this to a friendBrand response from Samsung
Posted .Great news, Angela1. Thank you for choosing Samsung for all your laundry needs! ^Lo
Terrible lint trap design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I drys well. Door is a little weak. It also has a ridiculously difficult lint trap to clean. A spring-loaded piece that seals the lent trap hole when the trap is removed broke on the first use. WiFi app is nearly useless.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Bert, we manufacture several products that all come with different features. It is only through feedback from customers like yourself that we are able to make our products better. I am including a link to a guide on how to open and clean the lint filter (https://bit.ly/3j6ckNu). We thank you for sharing your experience! ^Lena
I don’t know
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had so much trouble with this dryer. A lot started happening right towards the year mark. I love it the dryer at first but I would not recommend.
No, I would not recommend this to a friend- Cons mentioned:Installation
Great Product Terrible Delivery and Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is fine if you want to hire a professional to install it, but DO NOT USE the Best Buy installers. They tracked mud all over my brand new house and they installed both the washer and dryer incorrectly. We did ask them to move their truck during the install because our movers arrived and they were able to do that for us.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P P. (888) 237-8289 H.24 Hours a Day.
Your reference number is 1144601773.
-Noraina
.
Defective
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to upgrade my old LG dryer for a machine with Wi-Fi and steam and chose this Samsung. It was delivered without the hose for the steam and after repeated tries over a full week I couldn’t get the Wi-Fi to work. I tried the Samsung helpline and they spent 40 minutes having me go through the same troubleshooting steps that I’d already done, and wanted me to remove my other devices from the WiFi, essentially blaming it on my WiFi service. They promised to send the hose but then got in touch a week later and said they needed additional information to be able to send it. I returned the Samsung and got an LG. It was 150 more but the LG had no problems connecting to WiFi, came with all the right parts, and works perfectly.
No, I would not recommend this to a friendHad to wait too long to arrive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waited for nine months to arrive. Had 4 no shows with delivery service and had to go to the store three times before it finally showed up.
No, I would not recommend this to a friendDelay in Delivery
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was late. Also, Called couple of times and requested to solve an issue in the minor damage of the wall.
I would recommend this to a friendPoor performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comforter does not dry well with this Stackable Smart Electric Dryer
I would recommend this to a friendBrand response from Samsung
Posted .Hello snapdragon,
Thank you for reaching out. We appreciate you informing us that your Samsung dryer does not dry your comforters well. We apologize for the inconvenience the issue has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.
Here are the links to the troubleshooting steps to try when your Samsung dryer has drying issues.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
https://www.youtube.com/watch?v=LibK_OLFH4Q
The link below contains a guide to learning the best way to load your Samsung dryer for reference.
https://www.samsung.com/us/support/answer/ANS00080262/
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144695352
Thank you, and stay safe!
-Angelica
worst buying experience ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the product is fine, but, Best Buy no showed no called me 6 times before I finally received the order. Each time the representative promised me it will arrive the next time and I would be compensated when the order was completed. When I finally did receive the item, I had to call again to get compensation and they offered me a $36 gift card. 6 times i waited on the phone for hours and hooking up and disconnecting my old dryer! Ill sell the gift card and never buy anything from BEST BUY!
No, I would not recommend this to a friendStopped spinning
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally has stopped spinning under a year of purchased
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jules,
Thank you for your insight about our Samsung dryer, We apologize for the unpleasant experience. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience for your issue about your dryer stopped spinning
Let me share this link for you.
Samsung dryer turns on but doesn’t start or spin
https://www.samsung.com/us/support/troubleshooting/TSG01001987/
To better assist you on this feel free to reach out to us with any further questions regarding your Samsung products.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144825532) and it will help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
^^Ross
samsung dryer review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not even 6 mos old and already having issues. trying to get it fixed thru best buy now
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Samsung Customer, I see you are experiencing issues with your Samsung Dryer. We completely understand how you feel, but you are covered under warranty. We would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143334075. We thank you for being a part of our Samsung family. ^Brad