Customer Ratings & Reviews
- Model:
- DVE45R6300W
- SKU:
- 6323158
Rating by feature
- Capacity
Rating 4.4 out of 5 stars
- Dry Time
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the ease of use, quiet operation, and efficient performance of this 7.5 Cu. Ft. Stackable Smart Electric Dryer. Many also highlight the dryer's capacity, useful features, and the positive aesthetic aspects of the appliance. While some experienced challenges with WiFi connectivity and noted the higher price point, the majority of feedback is overwhelmingly positive. Installation issues were also reported by a small number of users.
This summary was generated by AI based on customer reviews.
great dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great dryer but unfortunately it wouldn't fit in my laundry room because of the depth of the machine
I would recommend this to a friendDryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Steam feature is great, but if I don't press the damp control button my clothes come out damp
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your Samsung Dryer. I am glad to see that you are enjoying the features we have included in this machine. We welcome you to our family and thank you for choosing Samsung. ^Brad
It's a trap. Do not buy it.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In short: it failed 4 times in the first year of operation. We have been going back and forth with GeekSquad (protection plan) and Samsung and the machine fails again for the same reason. It stops heating and they change the whole heater piece. Then again and again. I've asked it to be replaced and one push the problem to the other. It has been a nightmare.
No, I would not recommend this to a friendNot 100% happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes long time to dry clothes,I have to doble start the time to get the job done.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Dryer. I see you are having issues receiving dry clothes for your unit and I would like to ensure you are getting the best performance from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Thank you for choosing Samsung. ^Brad
- Cons mentioned:Price
Poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this dryer flackery Friday since then it has giving lots of problems. Dish came out three times a already to fix this issues. I’d not encourage anyone buying this piece of equipment. It’s horrible. It’s expensive but not functioning properly. Looks nice but piece of crap
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello! We would like to get a little more detailed information from you about your case. If you'd like to contact us directly, please reference ticket number . You can reach us using any of the following methods: Facebook Messenger: http://m.me/samsungsupport; Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398); Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
Still skeptical!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as quiet as i thought it would be. But so far so good
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Nerlie, I wanted to congratulate you on your new Samsung Dryer. I understand that your expectations have not been met. I wanted to provide you some helpful information to ensure you are getting the best performance out of your appliance. See link below: https://www.samsung.com/us/support/troubleshooting/TSG01000979/
If you have any further concerns, please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143749872. We are so happy you are a part of our family and we thank you for choosing Samsung. ^Brad
Not what was expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clothes are not as soft as expected after the wash.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Rich, I understand you have some concerns with your Samsung Dryer not drying your clothes properly and know that must be very aggravating. I want to provide you with some helpful information to ensure you get the best results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
If you need additional assistance, please reach out to us at your convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143635257. We would like to welcome you to our family and thank you for choosing Samsung in your home. ^Brad
Hoping it gets better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even with the Eco off, clothes still doesn’t completely dry.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues with your clothes not drying after using your Samsung Dryer. I have located some helpful information that will provide you with our best practices. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Thank you for choosing Samsung. ^Brad
Samsung dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product.. although it had dings dents and scrapes
I would recommend this to a friendTerrible job drying and wrinkles everything
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so disappointed with this dryer!! We had a gas LG at our prior home and I should have bought the LG again!! It’s inconsistent at best. There are times I put the wrinkle guard on and it works and other times, it just shuts off at the end of the cycle and lets the close sit and wrinkle. There have literally been times I open the dryer and there is ZERO heat! Just clothes tossing around in air (and no, it’s not on the air dry setting). If I can ever find time to wait on hold, I’ll be calling both Best Buy and Samsung. Never another Samsung dryer for me!! Total piece of crap!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are concerned about how wrinkle prevent is working on your dryer. When you turn wrinkle prevent on, this will prevent wrinkles by not letting your clothes rest for a long period of time. The unit will rotate with no heat until you get home from work and you would be able to take them out and fold or hang them instead of a fluff cycle. Thank you for choosing Samsung. ^Brad
Delays and a Missing key element
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered a stacked washing machine and dryer almost four weeks ago and they couldn’t deliver any quicker. When it did arrive it seems the sales associate had not included the stacking kit that keeps the dryer safely on top of the washing machine. They say the earliest delivery of the $40 part is another three weeks in the future with no possibility of delivery being expedited. So seven weeks in total and this was for any make of appliance. Not even a remotely satisfactory experience.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
Your reference number is 1144606324.
-Noraina
Best to avoid or buy insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not great at drying big loads. It has water accumulating inside the unit. I advice to get the protection plan in case you run into problems, not sure how much longer this will last with water seeping inside without a way to get it out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Jovi, I understand you have some concerns with water accumulating in your Samsung Dryer and know how this can be alarming. I have some helpful information to ensure only the best results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01109103/
If the issue persists, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143493901. We thank you for being a part of our Samsung family. ^Brad
Poor drying sensor.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were excited to buy this dryer as it has a lot of useful features. However, we were very disappointed with how Geek Squad installed it and its poor drying sensor. Firstly, the Geek Squad installers did not connect the water line, so we cannot take advantage of the steam settings. This is something I know they can do, as we have purchased another Samsung dryer from BestBuy, and those installers did attach the water line to that dryer. Secondly, the auto drying sensor is terrible. The dryer stops very prematurely and our items are still very wet (not just mildly damp).
No, I would not recommend this to a friendBad lint trap design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ae bought this dryer to replace another Samsung dryer. Dryer has a couple new features but it has a new lint trap design, folded in half, that is extremely difficult to open to clean, and is made out of plastic which looks like it will break in a couple years.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for taking the time out of your busy day to share your feedback with us. ^Lo
Orderd the wrong Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was not the dryer I wanted, there was a miss communication and I ordered the wrong one, it does not match my new washer, the doors are different and I didn't want the smart dryer!
No, I would not recommend this to a friendOk Dryer but poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer works as intended I guess, turns off early sometime due to the humidity sensor thinking he clothes are dry, makes a weird vibrating sound, had one replaced and the next one does the same
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tommy,
We appreciate you reaching out regarding your inconvenience with our Samsung Dryer and we know how important dryers are especially if we are doing our laundry. If your dryer ends after only a couple of minutes with soaking wet clothes, your moisture sensors could be dirty. Samsung dryers are generally very quiet. Many of the sounds are normal or can be fixed with little effort. We apologize for what happened and don't worry we will surely notate your feedback about this matter.
I highly recommend visiting these links for basic troubleshooting steps:
The dryer cycle ends too quickly:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Please refer to this link and pick the closest sound to the one you're hearing so you can do the correct troubleshooting steps for your issue.
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
https://www.samsung.com/us/support/answer/ANS00050526/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DVE45R6300V/A3
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144223800
Thank you for choosing Samsung. Have a great day.
-Trisha-
Product is good so far ... answers Not so Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A simple question about an order credit? Impossible to get them on the phone and 15 minute of cruising the website to get an answer on a credit. Re thinking this vendor!
No, I would not recommend this to a friendUseless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered not working on September 27th. Delivery person would not remove it and said I would get a replacement faster if it was left there. Replacement scheduled for delivery 11/17. This was canceled and now I am told earliest delivery is 12/30. Wko knows whether this is a good model or not? Not me!
No, I would not recommend this to a friendTerrible
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3rd party company damaged doors/walls during install. It took multiple trips, and last min reschedules (for which I left, or missed work) to finally complete delivery. Months later, I have yet to hear back from their claims department. Terrible svc, no follow-up and it’s almost impossible to get through to anyone who can help. I’ll never shop w/them again, this has been a complete nightmare.
No, I would not recommend this to a friendPoor Washer and Dryer Installation
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer door opens from right to left (have the hinges on the left side of the door). The dryer door opens from left to right (have the hinges on the right side of the door). They installed dryer on the left and the washer on the right. This is very inconvenient. Please swap the position of the dryer to the right and the washer to the left so that the doors open away from each other.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Debjani! Typically the location of the washer and dryer is determined by the location of the hookups in the home. I do have good news though! Many Samsung dryers are designed to allow easy reversal of the door. This means you can change the direction the dryer door opens. If this is an option for your model, you can find steps on how to do this in the user manual. ^Jecca