Customer Ratings & Reviews
- Model:
- DVE50A8800V/A3
- SKU:
- 6448422
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the 7.5 Cu. Ft. Stackable Smart Electric Dryer's ease of use, performance, and quiet operation. Many appreciate the dryer's speed and capacity, along with its smart features and convenient app connectivity. The sleek design and stackable option are also frequently praised. While some negative feedback is absent, the positive comments highlight the dryer's overall effectiveness and user-friendliness.
This summary was generated by AI based on customer reviews.
My washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good but little complicated to operating. Tô much tecnológico for me.
I would recommend this to a friendBrand response from Samsung
Posted .Hello, I can definitely understand what you're going through and I am here to help. I have attached a link to the user manual that has information on operating the washing machine starting on page 39 (https://bit.ly/3qoU47f). If you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144072585) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Samsung Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it takes along time to dry, you must use the high setting to get full drying.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there RalphP, congratulations on your new Samsung Dryer. I understand you have concerns with the performance of the unit and I would like to give you a useful guide to help. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
If you have any further concerns please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143788328. We thank you for being a part of our Samsung community. ^Brad
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not the results that I was expecting after used it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Ricamar,
Thank you for reaching out to us and we are glad to know that you are using a Samsung dryer. We apologize for the inconvenience of the range dryer doesn't meet your expectation. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend clicking this link for a basic troubleshooting guide to resolve this inconvenience:
https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https://www.samsung.com/us/support/
You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
https://www.samsung.com/us/support/answer/ANS00050526/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144585049.
-Noraina
Mrs
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TERRIBLE COMPANY, I'VE HAD THE WORST EXPERIENCE AND I WON'T PURCHASE FROM Best Buy AGAIN. I PURCHASED MAJOR APPLIANCES AND THE FRIDGE WAS DEFECTIVE. I CALLED FOR A REPLACEMENT AND THEY SENT OUT A DELIVERYMAN THAT PICKED UP THE DEFECTIVE FRIDGE WITHOUT SENDING THE REPLACEMENT!!!!! NOW I HAVE FOOD ON MY COUNTERS WITH NOWHERE TO STORE THESE ITEMS!!!!!!!! NEVER NEVER NEVER WILL I BUY ANYTHING FROM THESE INCOMPETENT PEOPLE. NOT TO MENTION THE OTHER ISSUES I'VE ENCOUNTERED IT WOULD TAKE A WHOLE PAGE!!!
No, I would not recommend this to a friendDryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time I got dryer has motor issue doesn’t running more than two min.. they swap and second one has some noice come on.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Nikunj, I would like to congratulate you on your new Samsung Dryer and appreciate you taking the time to share your experience. I am glad to see that you were able to receive a machine that works properly. We welcome you to our family and thank you for choosing our brand in your home. ^Brad
Please help
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this dryer back in November and have had some issues that hasn’t been resolved
I would recommend this to a friendBrand response from Samsung
Posted .Hello, we are sorry to hear that you had problems with your Samsung dryer. We are here to help you. We would like to inquire further about the concern you are having if you could please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144072278) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Not that great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t fully dry clothes. Multiple cycles will need to be done
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Fred,
Thank you for reaching out and sharing your feedback about your Samsung dryer. I understand you're having an issue with your dryer as it doesn't fully dry clothes. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000999/ to guide you on the issue. Just click on "Dryer is not hot enough" for the troubleshooting steps.
Please also see this link https://www.samsung.com/us/support/answer/ANS00051022/ for the cycles, settings, and features of your Samsung dryer.
I also recommend checking this link https://www.samsung.com/us/support/answer/ANS00050526/ for some tips on how to clean your Samsung dryer.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dryer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144598368.
-Noraina
Open box beware
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product sold as an open box. However, the product was not operable at all. Would not turn on manually or with wifi connection. Open box products should pass a 5 point or more inspection and certified as fully functional.
No, I would not recommend this to a friendSamsung dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer did not work, due to them not having this dryer in stock for a replacement, i coukd not give an honest review
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Lbyb,
Thank you for reaching out to us, and we are glad to know that you are using Samsung products. We apologize for the inconvenience of the dryer not working. We understand how important these machines are, especially if we are doing our laundry during our busy schedules. We will surely notate this feedback for better products and services in the future.
I highly recommend clicking this link for a basic troubleshooting guide to resolve this inconvenience:
https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https://www.samsung.com/us/support/
Samsung dryer will not turn on or stay on:
https://www.samsung.com/us/support/troubleshooting/TSG01001008/
You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
https://www.samsung.com/us/support/answer/ANS00050526/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DVE50A8800V/A3
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144710347
Thank you for choosing Samsung. Have a great day.
-Trisha-
Jjj
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is doing a lot of noise and is bothering us !Best buy offer us to return the product!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there! Thank you for your feedback. I understand that your unit is making noises that are posing a concern. Please know that we hear your concern. Please see the link below that will shed light on normal noises for the dryer. (http://www.samsung.com/us/support/troubleshooting/TSG01000979/)
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1143957380
Thank you for choosing Samsung. ^Nic
disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very disappointed , the machine stops all the time
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Thalison, I realize that you are having concerns with your clothes not being dry at the end of the cycle and know that is very concerning. I would like to provide some assistance in getting the best performance from your unit. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
If you unit is still not working properly. Please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143533005. We welcome you to our family and thank you for choosing Samsung. ^Brad
- Pros mentioned:Capacity, Ease of use
Easy to use and good at its job
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can put in lot of clothes. Its easy to operate and its smart. Dries clothes really well.
I would recommend this to a friend Awesome dryer, definitely recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Dryer, Has wifi connectivity which allows you to use the Samsung Smart Things app to help you know when your laundry is done, you can also use the app to know how long you have until your clothing is done and you can restart your dryer even when you're not home and change the settings if needed.
I would recommend this to a friendDryer lasted 14 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Putchased the washer and dryer. The dryer lasted 14 months before it stoped working. No longer powers up. Warranty is only 12 months. This will be my last Samsung production.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Greg,
We appreciate you reaching out regarding your inconvenience with our Samsung Dryer and we know how important dryers are especially if we are doing our laundry. If your dryer will not turn on, it could be something as simple as a tripped breaker. We apologize for what happened and don't worry we will surely notate your feedback about this matter.
I highly recommend visiting these links for basic troubleshooting steps:
The dryer will not turn on:
https://www.samsung.com/us/support/troubleshooting/TSG01001008/
The dryer turns on but doesn't start:
https://www.samsung.com/us/support/troubleshooting/TSG01001987/
You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
https://www.samsung.com/us/support/answer/ANS00050526/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DVE50A8800V/A3
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144326976
Thank you for choosing Samsung. Have a great day.
-Trisha-