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Customer reviews

Rating 4.7 out of 5 stars with 1368 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,368 reviews
  • Rated 5 out of 5 stars

    Dry fast abdvlits if settings!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dry quicks and love all the settings! Wish I had not stacked but my mistake.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Products and Super Staffers.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are totally satisfied with this new Samsung Dryer. The purchase of this unit and the washing machine were facilitated once again by the great staff at Best Buy. We are considering even more purchases of appliances and other items from Best Buy in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Pretty good dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, a little bit hard to take it out the debris and dust from the filter, but dry pretty good almost all but not the towels, but I think they need more time, I’m disagreeing that it comes with not cable plug for 220 V but it was not expensive online16 dollars. By the way it bring a small hose 10 inch average with a split for water in the steam cicle. But it deserve the 5 starts because the wifi helps to let you know when is ready

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really dependable washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine and dryer has been really dependable. I really like the digital display and being able to monitor the cycles using my phone. I would recommend to all my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top choice, I recommend you. Samsung the most intelligent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer and dryer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for about a year and love, super quiet also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good dryer, drys fast and easy to hook up and use..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I had a little bit of trouble because I had a bad one they returned it and gave me a brand new one ever since then I have no problems I love this looking forward to purchasing the washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery Nightmares

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My initial purchase back in August was a nightmare. After all was said and done, the manager was amazing at the Best Buy who took amazing care of me and handled my situation to perfection. I think the location is considered Copley or Medina.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible service Never been treated so bad. The delivery team was the rudest people I have ever dealt with. They didn’t even install the appliance’s I’ve reached out to Best Buy 7 times and haven’t heard a word back. I returned everything and still expected to pay for delivery last time I’ll ship at Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We understand that your overall experience can be disappointing.

      Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Buy and forget it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this along with the washer; it is an excellent set. I never had an issue with this; the only drawback is that it has smart features that I found irrelevant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save money on Great products and customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, customer service was excellent they even tried the item to make sure it works before I picked it up from the outlet store, A plus they even helped me load and secure the unit

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Next Time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I try to use the steam sanitizer it doesn't work, regarding drying time it is cumbersome when it comes to length of time for drying. I am disappointed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      We understand that doing laundry should not take much of our time and it is important to maximize all the features to get the best result in our laundry. Let us help with the Samsung dryer.

      If your dryer has weak heat and runs for a long time, that could also be a blocked vent.

      Clothes are not dry after using Samsung dryer: (The dryer cycle takes too long)
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/

      STEAM SANITIZE on page 45 and 47. Extended time on page 56.
      https://downloadcenter.samsung.com/content/UM/202201/20220109065342454/20211202_DV6300B_DC68-04299K-00_EN_MES.pdf

      Cycles, settings, and features on your Samsung dryer:
      https://www.samsung.com/us/support/answer/ANS00051022/

      To better assist you with Samsung products, please reach us with the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      You may provide this reference number (1145372964) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Dryness

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great, the only thing to talk about is the dry sense it can save a lot on your bill but at the same time in occasions won’t dry all the way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this set

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this set! Love all of the options. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an old Samsung dryer with a new one . Great value and Best Buy’s delivery service is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice - bought for a rental house and looked great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Barbaras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem I had was it didn’t quite fit in my space but that was easy fixed. I really like the machine! It works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer works great. Everything is dry in less than an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this dryer for a month now and love. Very quiet but more important is that it collects much more lint than my previous one (not a Samsung). So far, so good!

    I would recommend this to a friend