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Customer reviews

Rating 4.7 out of 5 stars with 1368 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,368 reviews
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well so far, havent had it for long. Setting up phone alerts isnt difficult, and yhe jingle it has when completed is a little catchy, but very long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer and dryer set.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice set of washer and dryer. Wife very happy and have them stacked is a plus for small laundry area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love this product, thorough dry cycles, quiet and adds a little aesthetics as well. A great choice for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this and it works great.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this for about a year and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great high tech machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so great! Though high tech with many buttons to press. I have no problems! This is powerful machine. Loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love dryer and it matches my washer that was bought a few months back. It has saved on drying time, clothes come out nicer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It sings!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not prepared for the song that this sings when a cycle completed. Neither were my cats. So far we haven’t had any issues with this appliance and its companion, so I’m very excited so far for this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well and looks beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought as a replacement to our existing dryer. It gets the job done for medium size loads in about 45 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend this brand

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer! Highly recommend this brand and the Best Buy team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of options for great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product. Lots if options and features that came at a very reasonable price. I have had Samsung equipment for years and aleays have been happy with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 complaints.....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two complaints. One is that i did not get this sooner and secomd is i wish i could have gotten platinum instead of champagne. Great item.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    Unprofessional teams

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The day that purchased this washer and dryer at the sterling store one of the team members helped me with the purchase and she added everything else without one piece which was required for installation and the day the installation team came they said that they cannot do it without that part. So they said that we will order it and schedule the installation again. At the mean time asked them to take the measurements and make sure that it fits. He got the measurements and confirmed that it will fit. So the next time another team came and they said that they are only here to deliver the kit and they cannot do the installation. The big unit was still in my living room for one week and I had to schedule another installation appointment. Geek squad and Best Buy are very unprofessional and they don’t communicate well with each other. I really had a bad experience with them in both appointments. Had to call customer support and stay on hold for up to an hour to schedule appointments.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We know your frustration about your dryer purchase and installation experience.

      Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance scheduling the appointment. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Dries Fast!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer dries clothes in no time. It has a variety of setting which I love. The only issue I have is that I cannot connect SmartThings. Luckily I have no use for the feature at the moment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries heavy loads in less than 30mins. The refresh feature works to remove wrinkles without over drying, causing shrinkage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water saver

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washing machine I have ever known it is nice and sleek looking and is very quiet and uses very minimum water

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the features on this machine. More economical to use than my older dryer. I love the Lied that plays when the cycle is over, Die Forelle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance. Very happy with my purchase. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great experience so far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with it so far, if I had only one complaint so far is that the lint catch is not as fine of mesh as I would have preferred. Other than that, it's operating without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love it. Aside from its very cool functionality, its very aesthetically pleasing to look at as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I like that it has smart control so it can tell me when its done while im in a different part of my house where i probably cant hear it.

    I would recommend this to a friend