Customer Ratings & Reviews

Working well so far, havent had it for long. Setting up phone alerts isnt difficult, and yhe jingle it has when completed is a little catchy, but very long.

Very nice set of washer and dryer. Wife very happy and have them stacked is a plus for small laundry area.

we love this product, thorough dry cycles, quiet and adds a little aesthetics as well. A great choice for us.

We have had this for about a year and it works great.

So far so great! Though high tech with many buttons to press. I have no problems! This is powerful machine. Loved it!

Really love dryer and it matches my washer that was bought a few months back. It has saved on drying time, clothes come out nicer.

I was not prepared for the song that this sings when a cycle completed. Neither were my cats. So far we haven’t had any issues with this appliance and its companion, so I’m very excited so far for this purchase!

I bought as a replacement to our existing dryer. It gets the job done for medium size loads in about 45 minutes.

Love this dryer! Highly recommend this brand and the Best Buy team!

Overall great product. Lots if options and features that came at a very reasonable price. I have had Samsung equipment for years and aleays have been happy with them.

I have two complaints. One is that i did not get this sooner and secomd is i wish i could have gotten platinum instead of champagne. Great item.

The day that purchased this washer and dryer at the sterling store one of the team members helped me with the purchase and she added everything else without one piece which was required for installation and the day the installation team came they said that they cannot do it without that part. So they said that we will order it and schedule the installation again. At the mean time asked them to take the measurements and make sure that it fits. He got the measurements and confirmed that it will fit. So the next time another team came and they said that they are only here to deliver the kit and they cannot do the installation. The big unit was still in my living room for one week and I had to schedule another installation appointment. Geek squad and Best Buy are very unprofessional and they don’t communicate well with each other. I really had a bad experience with them in both appointments. Had to call customer support and stay on hold for up to an hour to schedule appointments.

This dryer dries clothes in no time. It has a variety of setting which I love. The only issue I have is that I cannot connect SmartThings. Luckily I have no use for the feature at the moment.

Dries heavy loads in less than 30mins. The refresh feature works to remove wrinkles without over drying, causing shrinkage.

This is the best washing machine I have ever known it is nice and sleek looking and is very quiet and uses very minimum water

I love the features on this machine. More economical to use than my older dryer. I love the Lied that plays when the cycle is over, Die Forelle.

Great appliance. Very happy with my purchase. Would recommend.

Really happy with it so far, if I had only one complaint so far is that the lint catch is not as fine of mesh as I would have preferred. Other than that, it's operating without any issues.

Love love love it. Aside from its very cool functionality, its very aesthetically pleasing to look at as well.

So far so good. I like that it has smart control so it can tell me when its done while im in a different part of my house where i probably cant hear it.