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Customer reviews

Rating 4.7 out of 5 stars with 1368 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,368 reviews
  • Rated 5 out of 5 stars

    Works great!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth every penny! My kiddos loves it and easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product, delivery was also good and on time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its a great item and works well. easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy wirh our purchase would recommend ro family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, I love it will buy again if I need to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serviceman arrived on time, cleaned up and all went well. Thanks!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Leaves close damp. Sensor cycles don’t work.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t dry clothes. I thought that’s what a dryer was supposed to do. When you put the damp load back in, it stops after a few minutes because it senses the clothes are done. They aren’t… the only way you can dry your clothes is to bypass all the features that prompted me to buy this model and run a manual cycle for max time at max heat. The only plus is the refresh cycle causes me not to have to iron anymore and the dryer sends me a message through my Samsung tv that the load is finished. This is week 3 and apparently “Best Buy” has a whole 2 week return policy. Good luck trying something other than this machine.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      Thank you for sharing your dryer-related experience with us. We'd love to help you.

      I have shared a link below for the steps if the clothes are still wet after using the Samsung dryer. You can select the nearest issue by clicking the radio button. Kindly watch the video and click on all the embedded words inside the article.
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/

      If, after following the steps, the issue persists, we highly suggest contacting us directly.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146847589, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Good so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it. My wife loves it.My wife loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect. Worth the price. Dries faster then the old GE dryer we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and a great value. I really wish I purchased this sooner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer. Works great. Cant wait to get matching washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great roomy dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer, delivery was quick and easy too. We love the steam option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer leaves clothes nice and warm don't even have to iron them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it so far, i can see when a cycle completes on my phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this Dryer, the draw back is it doesn't qualify for Public Service of New Mexico rebate for energy saving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great combination with washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paired this dryer with the Samsung washer. Quiet run cycle. Love the dry sensor to save money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not very very versatile .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quick cycle cannot be modified re heat level . A real problem for me . One has to go on Time Dry cycle and go down from 1h to a few minutes. Loss of time .

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there, MoniqueM.

      Thank you for your observation about our dryer. The temperature of the dryer's heat can only be adjusted during the time dry cycle. However, this is a great suggestion, and we appreciate your input. We will forward your suggestion to our engineering team to see if adding an option to adjust the temperature of the dryer's other cycles could be an option for future models.
       
      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I backed out of buying this due to the color only. How ever the price was much better than what I bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Look no further

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer satisfaction is guaranteed when dealing with these professionals

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer . Wanted a washer for a while . Will recommend to others

    I would recommend this to a friend