Customer Ratings & Reviews
- Model:
- DVE45B6300P/A3
- SKU:
- 11620075
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Needs a update
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Wish it had a better timed dry option
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your review, Dbow. We are glad to know that your dryer works great, and we will be sure to pass on what you have told us to our product team for our current and future product development.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144975126), which will help our team pull up your information.
Have a great day.
Melardo
Possible defect or item out of stock now…
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made purchase in November didn’t get it till mid March only to have to request it to be sent back because it’s not working… now it’s not in stock. Horrible experience with the item and unacceptable experience with the call center who was supposedly going to call me back even gave me a reference number only to have to repeat myself when calling back when they want to know why I’m calling for…. Normally I have really good experience with Best Buy in general however not sure what happened with this order. Oh and the set up wasn’t bad, you have to connect to your water for the sanitation to work… just a heads up.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for informing us of your experience purchasing one of our Samsung dryers.
To better assist you, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.
Thank you!
-Angelica
Stay dry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less wrinkles. I love all of the settings. I just wish the doors opened in opposite directions. It would make transferring clothes so much easier.
I would recommend this to a friendBad choice
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this on June 24, 2023. It just died. That's 15 months. The repair guy says it will take $900 to fix, which is ~$250 more than than it cost. I've had Samsung products before with success, so this is a big disappointment.
No, I would not recommend this to a friendNoisy Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer is very loud has an annoying sound when the drum turns , tech said it was normal why of course it is! Can here it two rooms away.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Let's help you enhance your dryer's overall performance, SandraD.
If you're hearing a little noise from yours, check that it's level and has some space around it. If you hear noise from inside, it's likely from your clothes: emptying the pockets and turning clothes with metal bits inside out can reduce that sound.
You may refer to these links and videos:
Samsung dryer is noisy: https://www.samsung.com/us/support/troubleshooting/TSG01000979/
Samsung dryer is vibrating or shaking: https://www.samsung.com/us/support/troubleshooting/TSG01109143/
Understanding noises and error codes on your Samsung dryer: https://www.youtube.com/watch?v=O-spYqpi2-s
The below link is the user manual for your model. Turn the page 40 (Sort and load), and page 55 (Is noisy) for reference: https://downloadcenter.samsung.com/content/UM/202201/20220109065342454/20211202_DV6300B_DC68-04299K-00_EN_MES.pdf
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145725504, to help our team pull up your information.
Have a great day.
Melardo
Dried first time everytime
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer with awesome tech in it my last dryer took 2 hours to dry anything but this dries all my clothes and sheets super fast
I would recommend this to a friendDO NOT BUY IN BEST BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy any appliances in best buy. Zero customer service and they dont care
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
To better assist you with this matter, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
They can either answer your question or transfer you to your local store to answer questions about the service you experienced.
-Kimberly
Samsung washer & dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ❤️ my new Samsung washer & dryer .. nice finish and I’m able to stack them if needed. I’d recommend these !!
I would recommend this to a friendAll the right features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and is very power efficient. Awesome companion to my Samsung Washer and the Smart Things app.
I would recommend this to a friendSamsung is a great appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with our purchase! All of our appliances are Samsung & they have a great product.
I would recommend this to a friendTerrible delivery and installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible delivery and installation team. They were rude and unprofessional. Did not want to bother to do their job nor they used all the parts that I purchased. Very lazy and wanted to get out of the house as soon as they could.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Dents
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived with dents. Waiting for replacement later this month.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
To better assist you with this issue, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Leo
Baddest experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What kind of audacity is this ,i ordered for dryer and washer since June 2024 u only delivered my dryer and u want me to do give good review about your product, we are in August 2024 still no washer.my biggest bad experience
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Bestbuy clients,
We know how disappointing it is to have a delay in the delivery of your appliance. We'd love to help you.
To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rainly
Broken
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product and still haven't been delivered one that works. All three dryers so-far have been broken and its been almost three weeks since purchase. I am at the end of my ropes from missing work for the deliveries and each time is a waste and a disappointment. The only good thing is that the reps on the phone are easy to get a hold of. Sooo stressed out!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers.
To better assist you with this issue, please contact the BestBuy customer service department at P. (888) 237-8289 H.24 Hours a Day.
-Trisha-
Worst customer service ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The technician who came to setup didn’t fix the handle in freezer properly and for that they want to return item and send me new after 45 days rather than someone coming and fix it in 5 min. What kind of service is this. I’ll refrain buying it from Best Buy and they even made me get total member.
No, I would not recommend this to a friendRecommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All good thank guys for you help one I’m very apreciarty
I would recommend this to a friendInstall team from Best Buy damaged my floor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is great but Best Buy’s delivery people scratched my hardwood floors and then Best Buy’s people offered an insulting $100 for damages. Wouldn’t recommend Best Buy for install.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We understand where you're coming from. To better assist you with this, please contact the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day!
Chrystel
Washer and dryer install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick installation the installers were Proffesional
I would recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would love if could start a load via the app as well as supplying a drum light for washer
I would recommend this to a friendThe worst buying experience I’ve ever had!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a washer and dryer from Best Buy with installation. The washer came fine. The dryer was damaged. They gave me a new appointment and brought a damaged dryer again I’ve complain to corporate and to management at the store in Modesto. Still no reaction I hate to say it, but Best Buy is not what it used to be.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We appreciate you informing us about your experience purchasing your Samsung appliances and their status when they arrived.
To better assist you, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.
Thank you!
-Angelica