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Customer reviews

Rating 4.7 out of 5 stars with 1369 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,369 reviews
  • Rated 1 out of 5 stars

    bad product bad service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it came totally broken, I haven't been able to use it

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 1 out of 5 stars

    Dryer not working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is not working. It was delivered and it is not working.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with this issue, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rainly Samsung

  • Rated 1 out of 5 stars

    Tech services

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase the washer and dryer the tech didn’t connect my dryer

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Acworth,


      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. It's not the experience we want you to have with one of our products.

      To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.


      Reference Number: 1144752060

      ^Chrystel Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dry

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this set and love them. They work great and are well worth the money. I truly love the dark color of the door. The dryer has a steam option that I thought I would not use but now I use it all the time to refresh jackets and blankets. Love this option.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. No complaints.but had some issues and started leaking right after warranty expired

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine lots of user friendly options. Works better than advertised

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should be 0,worst performance in have ever seen should have gone for something else, it was less than 3 months that it was installed and had multiple problems and finally realized that it was the motherboard and are planning to order it now, trusted the brand and now facing the circumstances

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer and good quality cant go wrong with samsung very please with it

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Went with Samsung again!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my new Samsung dryer. I have trusted Samsung since 2009. My old dryer lasted 16 years until it needed a new motor! This is why I went with Samsung again. This dryer is a quality build. Looks great on a pedestal and dries the clothes efficiently. Many different cycles to choose from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with this purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About a year in.. so far i love this thing. Plenty of presets as well as letting you control with the mobile app. You can select what your load is like and itll recommended the best settings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great in every way except annoying music

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer in nearly every single way. I like the option to stack, which I do not utilize at this time, but it's good as a future option. The only thing I don't like is, from my understanding, the only option between end-of-cycle notificaiton is silence and this annoying, long musical number. That is ridiculous and I don't like it one bit. That is the only reason I am giving this 4 stars instead of 5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied ……………………………………………………………………………………………………….

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung washer and dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far, quiet and fairly fast on drying and washing. A little complicated on adding dryer time. Good lint filter design to increase filter screen surface.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Owner buyer. Zakar zulfiqar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great measines delivery was great product work good and wasinng good Sruer is nice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Nice and big, cleans well. Easy to use. Quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance, Ease of use

    Rated 5 out of 5 stars

    Samsung drier

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this a couple of weeks, but it's working well. dries well, quiet, simple to use, dries things quicker than my old dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Option with Beat buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it best option. I believe I chose the best option with Best Buy!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst service I’ve ever received. Machine returned.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Hollywud24,

      Thank you for choosing Samsung for your Appliance needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      Melardo Samsung

  • Pros mentioned:
    Dryer performance, Ease of use

    Rated 5 out of 5 stars

    Great Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I like how it can tell when something is still wet it continues to dry till it’s dry.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and i absolutely love this dryer it dries our clothes in the 1st cycle love the new way the lent filter is made it trapit all in and doesn't xome out as your taking it out and its so quiet and the tub is so big definitely no issues fitting our king size items in to dry

    I would recommend this to a friend