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Customer reviews

Rating 4.6 out of 5 stars with 2379 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers are delighted by the overall performance, quiet operation, and ease of use of the 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam Sanitize+. Many appreciate its impeccable drying performance, attractive color, large capacity, modern design, and numerous features. However, some customers have noted concerns about clothes falling out when the door opens, its size, and the price. A few customers reported negative experiences with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,379 reviews
  • Rated 5 out of 5 stars

    Washer machines

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer machines and dry good and don’t take a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and each use has been wonderful. Not much more to say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good equipment, fast delivery, good and friendly service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!!! Love the color!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! Love the alerts!! Definitely buying the pedestals!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its wonderful. I love it! Works great and is very attractive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so good on quick drying. Not as energy efficient as is claimed by Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer machine Samsung excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washers machines, excellent Samsung brands I love u

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered stacker & only received washer & dryer. Washer is Loud& shakes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart washing machine.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart washing machine. Great product I am very pleased

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap product expensive price tag

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WiFi feature will only tell you when it’s done drying. Wish you could start it from your phone. Door broke within 2 months of purchasing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We are committed to enhancing the performance of your dryer. Let's get this taken care of.

      This dryer can use the SmartThings App to send you end-of-cycle notifications and lets you remotely start, stop, or delay your dryer right from your phone. For download instructions, turn to page 51 of the dryer’s manual:
      https://downloadcenter.samsung.com/content/UM/202509/20250923112134650/DC68-04299K-00_IB_DV6300B_EN_250919.pdf

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide reference number 1151454708 so our team can look up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 4 out of 5 stars

    It works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and it was an extraordinary deal. Couldn’t beat it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install and product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding in every way! No more re view enough said already

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine, controls are too high when put on top of washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Samsung product. Very good experience so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice dryer, like the wrinkle prevent feature. Recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Samsung equipment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product Smart technology Good construction

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is not drying well and tends to turn off when damp

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Kathleen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed that I had NOT been told that I was required to get the pedestal for this dryer. I had the older version of the dryer on a pedestal. I had asked if I could use the pedestal that I had and was okayed. Then, when delivered neither the washer or the dryer could be placed on the pedestals of the older appliances. It is on the floor but had to be out 3-4 inches for heat flow. Does not dry as well as the older version

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We understand your disappointment and to better assist you with your experience, please contact the Best Buy customer service department at (888) 237-8289. Best Buy's customer service is open 24 Hours a Day.

      They can help find a solution for your experience or transfer you to your local store to answer your specific concerns.

      Leo Samsung

  • Rated 5 out of 5 stars

    good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice dryer. it gets the job done real quick. thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Would buy again. Perfect for my first dryer.

    I would recommend this to a friend