Customer Ratings & Reviews
- Model:
- DVE45B6300P/A3
- SKU:
- 6491509
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are delighted by the overall performance, quiet operation, and ease of use of the 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam Sanitize+. Many appreciate its impeccable drying performance, attractive color, large capacity, modern design, and numerous features. However, some customers have noted concerns about clothes falling out when the door opens, its size, and the price. A few customers reported negative experiences with customer service.
This summary was generated by AI based on customer reviews.
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good look just the cycle take longer the expected when I purchase
I would recommend this to a friendBrand response from Samsung
Posted .Hello JessicaM,
We are aware of the significance of having functional appliances at home. We are here to assist you with your washer.
If your clothes are still wet after using your washer please check the link below for steps to help. To access the complete instructions, click the embedded words and select "No" under "Did this resolve your issue?".
Samsung washing machine spins poorly
https://www.samsung.com/us/support/troubleshoot/TSG10003485/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148691656) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good drys the cloths like it should. Need the base!
I would recommend this to a friendCant Go Wrong with Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My second dryer, first Samsung lasted 10+ years and worked like a champ. So far this one is no different, sweet features and works as advertised
I would recommend this to a friendpoor heating, timer issues on certain cycles
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does it look pretty. yes. but that's it. i have NO idea how people are giving this 4 or 5 stars. i have had the set less than 2 months, done 100+ washes and almost every single wash rather it be a small load or large load, it has to be run 2 sometimes 3 times to get dry. and recently on heavy duty and bedding cycles, the timer will count down from 120min to 119min and then skip all way down to 1min. so in total the dryer only stays on for 2minutes on those two settings. this dryer is complete trash. major regret!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand your disappointment with how the dryer performs, Jordan. We're here to help.
The below link contains information on what to do when the dryer's heat is not enough to dry. It also includes other links for cleaning the dryer, running a vent blockage test, error codes (if any), and a video to watch from start to finish.
The dryer is not hot enough:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough
Below is the link to troubleshoot the unit if the cycle ends quickly. A video you may watch from beginning to end is also attached.
The dryer cycle ends too quickly:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-ends-too-quickly
You may also check pages 55-56 of the user manual for other recommended actions if the dryer does not dry/heat or dries unevenly.
https://downloadcenter.samsung.com/content/UM/202312/20231228095339863/OID55766_IB_DV8300B_EN_231222.pdf
Lastly, we have provided the guides for the recommended laundry load size and the dryer's cycles, settings, and features.
The best laundry load size for your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Cycles, settings, and features on your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00051022/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you.
-Angelica
Out of box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would have given this 5 stars but I bought it out of box and it was a little banged up and you can hear something rubbing when it is on. Its a beautiful dryer and I hope it doesn't go out
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you as Samsung doesn't sell open-box appliances.
Have a great day.
-John
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a Great dryer and it was also a great price!
I would recommend this to a friendNeither steam nor sensor dry functions work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased largely due to the steam functions which have never worked properly. The dryer is only a few months old and under warranty, but the service tech could not fix it. Actually, he never attempted to fix it. The sensor function is terrible. The clothes are not even close to dry when it shuts off.
No, I would not recommend this to a friendNot drying completely
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer won't dry my laundry completely. Keeps shutting off before my clothing is dry. I have tried timed dryer but it will shut off beforehand. It's very frustrating.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We aim to provide you with a hassle-free experience while using your dryer, MonicaV. Let us help you.
Please refer to the link below to address your dryer's performance. Click the hyperlinks and watch the embedded video for tips.
The dryer cycle ends too quickly:
https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-ends-too-quickly
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1149924205, to help our team locate your information when you message us.
Have a great day.
-John
Dryer review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried several load, clothes not completely dried and the drum makes too much noise. Not nearly as good as my previous Samsung dryer
No, I would not recommend this to a friendBrand response from Samsung
Posted .We know that dealing with a dryer not entirely drying the clothes and making too much noise can be frustrating, KeithN. Let us assist.
The below link contains information on what to do when the dryer's heat is not enough to dry. It also includes other links for cleaning the dryer, running a vent blockage test, error codes (if any), and a video to watch from start to finish.
The dryer is not hot enough:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough
Below is a link detailing the different sounds that a dryer can make. Browse the guide and select the noise similar to what your unit makes for troubleshooting steps. It also includes a video you can watch all the way through.
Samsung dryer is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
You may also check pages 55-56 of the user manual for other recommended actions if the dryer does not heat/dry or dries unevenly and is noisy.
https://downloadcenter.samsung.com/content/UM/202312/20231228095339863/OID55766_IB_DV8300B_EN_231222.pdf
Lastly, we have provided the guides for the dryer's cycles, settings, features, and the recommended laundry load size for the dryer, which we suggest also checking.
Cycles, settings, and features on your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00051022/
The best laundry load size for your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146981281) to help our team pull up your information when you message us.
Thank you.
-Angelica
Samsung stinks
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Owned now for 4 months and it will not power on. Called Samsung to get warranty work done. They provided a provider. The day before they were supposed to come out and fix the issue, they contacted me and said they no longer service in my area. I blame Samsung for bad product and for not keeping up with their warranty providers. Now the washer: We had to go through 3 washers to get one that worked. I highly advise you not to buy a Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TexasAronow,
We are here to help you with this Samsung dryer model which is not turning on.
I have shared a Samsung video and a link that can cover the bases and help with the experience with the dryer.
How to fix a dryer that won't start:
https://www.youtube.com/watch?v=78lJFJkU7hI
Samsung dryer will not turn on or stay on:
https://www.samsung.com/us/support/troubleshooting/TSG01001008/
You may turn to page 54 of this model's user manual shared below for additional steps to take.
https://downloadcenter.samsung.com/content/UM/202201/20220109065342454/20211202_DV6300B_DC68-04299K-00_EN_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145538042 to help our team pull up your information.
Leo
Dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Es hermosa, súper práctica, silenciosa y se adapto perfectamente al espacio, la ropa sale bien seca
I would recommend this to a friendNice large washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice large washer easy to use. Read instructions before you operate and it should be breez3
I would recommend this to a friendIt’s ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace a Samsung dryer we had for at least 10 years. Takes way longer to dry clothes
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
We understand that having to wait too long to dry the clothes in the dryer is exhausting. We're here to help you.
Please see the link below for assistance with your dryer, which takes time to complete a cycle. Click on the embedded text and watch the entire video.
The dryer cycle takes too long.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147002064) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Great dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new dryer. So quiet and doesn't take long to thoroughly dry the clothes.
I would recommend this to a friendDryer broke within three weeks of purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased the washer and dryer set a month ago and then Dyer's belt broke not even 3 weeks of having them installed in my apartment. So disappointed, also got the best buy warranty in was told best buys warranty supposedly doesn't cover that. So I'm like why would y'all sell me the warranty then smh. Had my newborn baby clothes in the washer and couldn't dry then at all. Had to put everything on hangers in air dry and my bathroom definitely a thumbs down for me.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
I can't imagine what you are going through right now with your dryer. Let us help.
Here is a link for troubleshooting steps for your dryer that doesn't fully dry clothes; kindly choose the one that matches, watch the video, and click the embedded words.
Clothes are not dry after using Samsung dryer.
https://www.samsung.com/us/support/troubleshoot/TSG10001001/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149411645) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Love It!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Dryer perfect color works flawlessly. Installers were very nice
I would recommend this to a friendDon't purchase through Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer isn't bad, but don't purchase through Best Buy. It came dented and I've had three phone calls where they lied about providing a gift card and never sent it. They outsource their customer service.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Quiet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation went smooth. Very quiet and I like the smart features.
I would recommend this to a friendProbably not buying a Samsung dryer again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's new so it does good job eventually, tends to leave stuff damp. A lot redoing
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We can imagine how you feel about your dryer leaving your clothes damp. Let us provide the details you need.
You can visit the following link and select the option that best fits your experience. At each step, you may encounter embedded words and a video that we recommend you watch until the end.
Clothes are not dry after using a Samsung dryer.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146996675) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Samsung Washer & Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the pair have performed perfectly and look beautiful.
I would recommend this to a friend