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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2376 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers are delighted by the overall performance, quiet operation, and ease of use of the 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam Sanitize+. Many appreciate its impeccable drying performance, attractive color, large capacity, modern design, and numerous features. However, some customers have noted concerns about clothes falling out when the door opens, its size, and the price. A few customers reported negative experiences with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 2,376 reviews
  • Rated 5 out of 5 stars

    AY52

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied. First machine defective and was replaced without a probem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years later and still going strong. 5/5 recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    linmcg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Dryer. It is so much better than our old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Super Fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer completes my laundry with its sleek look. Love how it perfectly matches the washer. Very easy to use, my young daughters (10 & 9) can use with confidence.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Leaves lint on clothing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is easy to use and dries well but leaves lint all over clothes

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Angel,

      We understand your disappointment with not having the best experience with your washer. Let us help.

      Here is a link to the user manual; please refer to page 54 for guidance on preventing lint on your clothes.

      User manual.
      https://downloadcenter.samsung.com/content/UM/202509/20250923112134650/DC68-04299K-00_IB_DV6300B_EN_250919.pdf

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with the reference number (1151234696) to help our team locate your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Best Buy A+ Company

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer. The sales people I worked with at Best Buy are very, very helpful. Best Buy is now my go to place for my appliances and entertainment equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the set, my wife loves the way they wash and dry. White and rose gold trim is beautiful. Clothes come out smelling clean and the drier is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it, it dries great, everything works perfectly even though it is electric, it dries very well thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was to replace a Samsung dryer. Great new features, its quiet and works really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful dryer!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer! Easy to use and lots of options. Happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works a pretty good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good . Just that the buttons are sensitive main problem for me

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the washer and dryer as a set February of this year. The outer surface scratches SO EASILY. We have always set our laundry detergent, fabric softener, and scent beads on the top of the washer, given that we have limited space - and the bottom of the scent beads bottle scratched a circle into the top of the washer - which it has never done on any previous washer, and definitely did not occur because of force or harsh use. There are also scratches on the outer surface from delivery and set up (Best Buy provided these services). The dryer has basically stopped doing what it was designed to do. We like to have the setting on "Heavy Duty" and over the last week and a half it has stopped drying the clothes on that setting (or any other setting that is not "Time Dry"). It still heats, but the dryer can no longer sense if the clothes are wet, so it stops drying no more than five minutes after we start a load, leaving the clothes soaking wet - even with the dryness setting on highest/dryest setting possible. We have had this set since February 2024. It is May 2024. That's a whopping 3 months. We are now having to set it to "Time Dry" for as long as it will allow us to run it so that our clothes will dry. Also of note, this is our SECOND dryer since we purchased originally in February. The first dryer made an awful noise anytime we ran it. Best Buy ended up replacing the first one with this one - which is now no longer doing what it is designed to do. This is the second time I've purchased an LG washer and dryer set. I swore I would never buy another washer/dryer from them after the experience with my first set, but it had been years since that purchase and the reviews for this set were outstanding, so I thought maybe they had improved their quality/performance. I am currently on the phone with Best Buy scheduling a repair. We will never purchase this brand again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. To better assist you with your LG washer and dryer, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    best machine ever

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though there is a problem with the installation, I leave it five stars. Because the machine is really useful and its appearance is very aesthetic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I haven’t had an issue with it so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Dryer with Match Pedestal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good Dryer! meets our expectations . Matching pedestal is highly useful . Best buy /Geek Squad was quick and good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electric dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good for this electric dryer ..................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Annoying alarms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity easily handles our biggest loads. Alarm is annoying. Easily turned off though and unnecessary with smart things app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Electric Dryer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer works well. It was easy to install. Does not exactly match previous model, but close enough. Fits on existing pedestal drawer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, simple set up if you have an extra person to help you. Works very good and love how it sends alerts to my phone so i know when its done

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quiet and dries my clothes

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and has been reliable for the past 2 years. You may need to play around with the different settings and modes a bit to make sure certain loads are completely dry when the cycle ends. It likes to think everything is dry and shut off when some things are still damp. The steam refresh cycle is nice when you're in a pinch and need to throw on some previously worn clothes.

    I would recommend this to a friend