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Customer Ratings & Reviews

$799.99
Save $240
Comp. Value: $1,039.99

Customer reviews

Rating 4.7 out of 5 stars with 1355 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, quiet operation, and ease of use of the 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam Sanitize+. Many appreciate its impeccable drying performance, attractive color, large capacity, modern design, and numerous features. However, some customers have noted concerns about clothes falling out when the door opens, its size, and the price. A few customers reported negative experiences with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,355 reviews
  • Rated 5 out of 5 stars

    Plumber

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch customer service,menager was on top at all time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Dryer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic look and works great!! Love this brand and this particular Dryer!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving our matching set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great purchase for us. I love how quiet it is too

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Next Time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I try to use the steam sanitizer it doesn't work, regarding drying time it is cumbersome when it comes to length of time for drying. I am disappointed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      We understand that doing laundry should not take much of our time and it is important to maximize all the features to get the best result in our laundry. Let us help with the Samsung dryer.

      If your dryer has weak heat and runs for a long time, that could also be a blocked vent.

      Clothes are not dry after using Samsung dryer: (The dryer cycle takes too long)
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/

      STEAM SANITIZE on page 45 and 47. Extended time on page 56.
      https://downloadcenter.samsung.com/content/UM/202201/20220109065342454/20211202_DV6300B_DC68-04299K-00_EN_MES.pdf

      Cycles, settings, and features on your Samsung dryer:
      https://www.samsung.com/us/support/answer/ANS00051022/

      To better assist you with Samsung products, please reach us with the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      You may provide this reference number (1145372964) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been working so far, but I’ll have to see how it holds up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this dryer for a month now and love. Very quiet but more important is that it collects much more lint than my previous one (not a Samsung). So far, so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is fabulous, it’s small but mighty. Delivery and set up was smooth and Best Buy has the best deals, people and products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well even after 1 year

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have owned this for 1 year and no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Dries my FRs very good and quick. Very durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great electricity saver.just a little bit noisy when you use dryer spinner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to exchange the washer due to dents. The dryer had a dent and the exchanged washer had a small dent. Best buy immediately called and made it right. I've had the units for about a month, no issue so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing smart dryer! I really like that I can connect it to my phone and get alerts when each cycle is completed. I have certainly made use of the steam and steam + refresh cycles in between trips to the dry cleaners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Everything I need and more. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this and it works great.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this for about a year and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster and more quiet than previous dryer. Mode panel easy to use. Also lint filter is very effective and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast drying

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific dryer with a range of settings for every clothing scenario. My previous Samsung dryer runs for over 1 hr and 15 minutes. This one can do the same thing in 45 minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes aren’t always dry, I have to add more time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer and dryer set.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice set of washer and dryer. Wife very happy and have them stacked is a plus for small laundry area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend this brand

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer! Highly recommend this brand and the Best Buy team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love this product, thorough dry cycles, quiet and adds a little aesthetics as well. A great choice for us.

    I would recommend this to a friend