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Customer Ratings & Reviews

$799.99
Save $240
Comp. Value: $1,039.99

Customer reviews

Rating 4.7 out of 5 stars with 1355 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, quiet operation, and ease of use of the 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam Sanitize+. Many appreciate its impeccable drying performance, attractive color, large capacity, modern design, and numerous features. However, some customers have noted concerns about clothes falling out when the door opens, its size, and the price. A few customers reported negative experiences with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,355 reviews
  • Rated 5 out of 5 stars

    Samsung washer and Dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a great accommodating my need to cha ge the delivery date. The washer and dryer look great and work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my dryer. It the first one I ever purchased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase I made this year. I love it. I put it together myself and everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Order process very easy and delivery team was great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing staff, awsome product. Did come in with a small dent on top of it.not worth the hasstle of taking back.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Dryer

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! No issues so far. Very beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Thing ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on Black Friday for a deal and I bought the set washer and dry under an hour

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lots of disappointment in Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We paid for delivery and installation, it took 3-4 weeks for installation because the installation guys wanted it to charge more from us. So disappointed in Best Buy

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We understand what you went through with your dryer's installation experience. Don't hesitate to contact our Best Buy Customer Service department at (888) 237-8289 for better assistance. They are available 24 hours a day. They can answer your question or transfer you to your local store
      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Good experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great experience in this best buy and customer care support

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Has an internal light

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but the top is sensitive. Dont put anything on top or you will risk scratching it. Also I like the light installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works amazing and I’m in love with the color, the wifi part is a little hard to figure out but a great feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is very nice and has some awesome features. I just wish it was a little less noise. Overall worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to work. Love the capacity. Looks great and works great. Lint trap is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Troy Coleman

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technology on this product is amazing! The normal 38 minute cycle has my cloths dry on the and only try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Love this brand & style. I want them to enjoy this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. Dried much faster than my old dryer. So far, so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful set. Work great and look great. Would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new Samsung dryer. It is quite spacious. I no longer have to keep adding time to get my towels dry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. Just bought it for my new house after moving across country

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best choice i made very happy with my purchase. Thank you Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer mishap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we purchased the set we made it clear that my wife wanted the steam hooked up on dryer. And it was missed on the purchase. We were not sold the needed hose kit for this and did not know until they came to install the set in our new home.

    I would recommend this to a friend