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Customer Ratings & Reviews

$799.99
Save $240
Comp. Value: $1,039.99

Customer reviews

Rating 4.7 out of 5 stars with 1355 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, quiet operation, and ease of use of the 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam Sanitize+. Many appreciate its impeccable drying performance, attractive color, large capacity, modern design, and numerous features. However, some customers have noted concerns about clothes falling out when the door opens, its size, and the price. A few customers reported negative experiences with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,355 reviews
  • Rated 5 out of 5 stars

    Marc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our house. Love it so much! Maybe get the washer too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutley well worth the money couldnt install steam clean because the washer and dryer are not side by side. But does everything else. Excellent buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Homeowner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery went well. Received call the day before to narrow down the delivery window to 2 hours. The dyer is working good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Light, handled pet hair, no issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Went from an old dryer to this would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice dryer.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Looks great. Ordered online, store pick up. Arrived a day early. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good one! helps me to keep track of my power usage as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Notification is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the interior light and the wifi connectivity for notification when the drying cycle it done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    dont buy it for the smart features.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the app only works after you've approached the machine itself to engage the spotty smart mode, its just a waste and easier to use the physical cycle selection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, never had a problem. I love the smart features that connects with cell phone and app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Clothes dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced previous dryer . Very satisfied with the product and Best Buy delivery.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap product expensive price tag

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WiFi feature will only tell you when it’s done drying. Wish you could start it from your phone. Door broke within 2 months of purchasing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We are committed to enhancing the performance of your dryer. Let's get this taken care of.

      This dryer can use the SmartThings App to send you end-of-cycle notifications and lets you remotely start, stop, or delay your dryer right from your phone. For download instructions, turn to page 51 of the dryer’s manual:
      https://downloadcenter.samsung.com/content/UM/202509/20250923112134650/DC68-04299K-00_IB_DV6300B_EN_250919.pdf

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide reference number 1151454708 so our team can look up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer and dryer set! I have it stacked and connected on the app through wifi. The only thing is the washer can be a little noisy when it is on the spin cycle. Other than that, works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries on wrinkles

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drys super fast and even helps with wrinkles amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine! Not only dues it look good but it’s easy up use and has many drying options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good products They charged me 30$ for installation????????!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart device. Bluetooth connections and updates. Last device was Samsung and perfect. Gave to daughter and we bought same again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice value, it works well for the price a little stripped down on performance compared to older models. Smart connectivity is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good dryer, came undamaged, and the team got it assembled in less than an hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Dryer. I haven't had any issues at all and our family of 7 uses this machine nonstop.

    I would recommend this to a friend