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Customer Ratings & Reviews

$799.99
Save $240
Comp. Value: $1,039.99

Customer reviews

Rating 4.7 out of 5 stars with 1354 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, quiet operation, and ease of use of the 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam Sanitize+. Many appreciate its impeccable drying performance, attractive color, large capacity, modern design, and numerous features. However, some customers have noted concerns about clothes falling out when the door opens, its size, and the price. A few customers reported negative experiences with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,354 reviews
  • Rated 3 out of 5 stars

    Bad then good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping was delayed had to miss work cuz I was rescheduled without my approval of date n time then it came 3 hours earlier than the window I was given as well as no mention of it coming without power cord and Best Buy charges double the price of cord than local hardware store. Also the shipping guys seemed in professional and caused concern for damage. Thankfully all was well in the end when I contacted customer service and they did their best to make things right

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear valued BestBuy client,

      To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store should you need further assistance with your purchase.

      Have a great day.

      -Ernest- Samsung

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well I would definitely recommend this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New appliance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving the new machines technology on it though and you know just turning them on is just great. I don’t need all this button pushing extra stuff on there but it’s there. I might try it Monday otherwise very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Champagne

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is excellent. The thing that should be changed is the owners manual. There should be an online version which shows where the QR code, serial number and model are located.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what was needed!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased, exactly what was needed and works great. The Smart feature comes in handy....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer us a must have. We picked up the Samsung washer also In champagne several months ago then our dryer went to sleep☹️. Honestly the best way to put it is. Amazing machine we love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the washer and dryer. The only piece I wish I could change on the dryer is the heat settings. Most of the settings don't allow for changing how cool or hot to run the dryer. Other than that, fabulous machines!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Five Star Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer experience was great from help choosing the right combination of washer and dryer to delivery in only a few days and installation by a great team

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. It fullfiled our need, after tossing out our broken down dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    jshughu

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hghjehufjkhkjfhjkehfkueghfejgfyeguhejcvghewfyghwjbjhwvh

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks beautiful but not fully functional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had oir washer and dryer for a few years not and they look beautiful and looks updated since there are no push buttons. The clothes wash well buuuuttttt the worst part is that dryer, i only use the time dry setting cause anything else doesnt dry the clothes fully, seems kind of waistful to have these features that cant be used.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      The dryer goes hand in hand with your washer, MrLaureano. Let's get the information you need to ensure your dryer provides the best performance.

      The links below will help ensure your dryer completes a cycle and guide you in getting dry clothes after each cycle. Learn more by watching the embedded video and checking the hyperlinks. 

      Clothes are not dry after using Samsung dryer:
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/

      Should you need more assistance with the dryer, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148326254) to help our team pull up your information when you message us.

      Have a great day.

      -Ernest- Samsung

  • Rated 5 out of 5 stars

    New set New house

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this matching set for my new home and I love them I was skeptical about a front loader but I quickly was put at ease when they got delivered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, quiet and does the job well, time will tell about longevity, no regrets so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my washer and dryer!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use, the installers did a wonderful job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with this dryer. Large capacity and excellent dry time. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very satisfactory purchase. The installer was so kind and nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer from Best Buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. I did a lot of shopping around, very cost effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung front load washer and dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son and daughter in law for christmas and they love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like it. Works well and makes keeping up with a large family easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Love the music it plays when laundry is done

    I would recommend this to a friend