Customer Ratings & Reviews
- Model:
- DVE45B6300P/A3
- SKU:
- 6491509
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the overall performance, quiet operation, and ease of use of the 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam Sanitize+. Many appreciate its impeccable drying performance, attractive color, large capacity, modern design, and numerous features. However, some customers have noted concerns about clothes falling out when the door opens, its size, and the price. A few customers reported negative experiences with customer service.
This summary was generated by AI based on customer reviews.
Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had no issues. Lots of options for settings. I wish the app worked better.
I would recommend this to a friendReview
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product+++++++++++++++++++++++++++++++++++++++++
I would recommend this to a friendDryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and quiet. Great looking and stackable. Great color
I would recommend this to a friendSamsung Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good product. Does what it is supposed to do without too much noise.
I would recommend this to a friendWorth the purchase!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and operates as described. Delivery was a breeze
I would recommend this to a friendSamsung Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung open box dryer broke in the second week of purchase. The real problem came when 4 different techs TRIED and FAILED to fix the dryer. I still have the dryer 2 months later no refund no replacement and 20 different customer service calls telling me they UNDERSTAND….I have another service appointment so the technician can get paid for nothing I suppose. The added warranty that I purchased is a waste of money because if it’s a Samsung product it will fall under that 1 year warranty first. The only winners in this situation is the Customer service reps and Technicians because they are getting paid for every call and service appointment and Samsung and Best Buy got my money and I am stuck with a broken down dryer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MiriamJ, we understand your frustration with the situation regarding your dryer repair. We want to speak with you directly to gather more information about your dryer and to assist you in providing feedback on your customer experience.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148929298) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Overall performance
Nightmare dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.About 8 times so far having the repair guys out.Payed through my home insurance.Asked Samsung about the lemon laws and they said we would have to pay for a visit as the warranty has ran out. Had it just over a year. Thinking of just throwing it in the trash and getting a GE what I never have trouble with.Repair guy’s said the US made stuff is better.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Reference Ticket Number: 1144800976
^Camille
Buyer beware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a stackable washer and dryer. Still under one year warranty, the dryer needed repair. Was informed I had to get someone to unstack before repairing. And then have someone reinstall when repair is done. Only way to get a service repair. Anyone thinking about purchasing Samsung should know this.
No, I would not recommend this to a friendStay away from the Best Buy outlet.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a dryer, and the salesperson told me that I had to purchase Membership Plus for $49.99 to get that price. I also will receive a store reward certificate for $80.00, which will be credited to my Best Buy credit card. He lied about everything. No credit to the credit card. The certificate cannot be used to purchase even Best Buy Gift card. Stay away from that facility.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We understand how you feel about not getting what the salesperson told you. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to help you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to give feedback about your overall experience with this purchase.
Have a great day.
-John
DO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke right after the one year warranty expired. Was terrible to use. Didn't ever get clothes dry. Settings didn't make sense. I will never buy a Samsung washer/dryer set again. It looked attractive but didn't ever function well and now it is officially broken, and would cost more to repair than it is worth.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MarlaH, we know the frustration of dealing with a dryer not drying efficiently. We're here to help.
Below is a link to help you diagnose if your dryer is not drying your laundry. Please click on the embedded word.
Clothes are not dry after using Samsung dryer
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-all
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147137712) to help our team pull up your information.
Have a great day.
^Camille
DO NOT BUY OPEN BOX MODEL
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 Seperate 100 mile trips to the outlet and 2 broken Dryers. They were listed “good” condition and “works like new”. Complete incompetence on Best Buy. If you buy open box, beware. They will sell you broken dryers and do not care.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
This isn't the experience we want you to have. To better assist you, please contact the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can either answer your question or transfer you to your local store to address your specific concerns.
Have a great day!
^Chrystel
Broken In less than 30 days.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t even have it a month and it stopped working. Definitely do not recommend.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Trish,
We know how convenient it is to have a working dryer in our home, and we are glad to help you.
We want to speak to you to learn more details about your unit and see how we can best assist you. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148661230) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Fuse broke within the first 2 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cost $460 to repair bc its the “most expensive part”
No, I would not recommend this to a friendNever buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never any open box items, most of them won't works. They don’t test it at outlet before or after purchasing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille