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Customer Ratings & Reviews

$799.99
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The comparable value is $1,039.99

Customer reviews

Rating 4.6 out of 5 stars with 2376 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers are delighted by the overall performance, quiet operation, and ease of use of the 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam Sanitize+. Many appreciate its impeccable drying performance, attractive color, large capacity, modern design, and numerous features. However, some customers have noted concerns about clothes falling out when the door opens, its size, and the price. A few customers reported negative experiences with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 2,376 reviews
  • Rated 5 out of 5 stars

    Best washer and dryer ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love doing laundry now..Never thought I’d say that…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer, dries clothes quickly, and heats up fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You must buy this dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer. What are you reading this review for? But it now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung for the win

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to smarten my home up a little bit. These washers and dryers paired with my tv and phone make ot so much easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what is needed really like the sleek look nice design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is so much better than my old dryer. i thought the connectivity was kinda gimmicky, but it actually is handy if you are near the dryer(since the time adjusts automatically based on dryness) this will be more efficient for sure, it has cut dry times by 40-50 percent compare to my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    using this product for over 1 year so far so good. highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice looking and efficient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this dryer. First of all it looks really nice, I love the colors! It seems to be very efficient. It dried one of our comforters within less than 30 minutes. I haven't tried all the functions yet but I'm really happy so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and cost effective. East to install. Good value for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. Love that I can sync it to my Samsung washer. Automatically sets the dryer to match the washer settings

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries clothes and sheets fast. Only issue is it’s kind of loud.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my dryer, plenty of room to dry my king size comforter

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy several features on this drive. One of which is the steam feature and the extended tumble feature so my clothes don’t get wrinkled. The only thing I don’t like about this dryer is the door does not open as far as my previous dryer door opened, this one opens, about 3/4 of the way compared to my old one and it does get in the way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Three months in.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, no issues. Set up was a snap and has been running flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    STEAM SANITIZE FUNCTION WORTH IT!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the steam sanitize function of this dryer. I have never had one before with this function and I thought it was just another gimmick. IT IS NOT!!! The way it completely eliminated any odor we have thrown at it has been amazing!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had for about a month & so far it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the washer and dryer Have not used all the functions yet but am very pleased with my purchase and would definitely buy again

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sensor dry feature is a no go!! Because of the sensor, it auto shuts the dryer off even when the items are not dry!! Technician came out and basically told me there is nothing he can do!! Most of the features on the dryer work off the sensor! So the features I paid for, I can not even use them!! I am only able to use the dryer in 1 of the features which is “time dry”. Waste of money! I could’ve purchased a cheaper dryer with less features if I was going to be stuck with only using 1 feature on the dryer

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the importance of a working dryer in your household, TiaR. Let's get this taken care of.

      Please refer to the resources below to rectify your dryer's concerns. Please click the links and hyperlinks and watch the embedded video for tips.

      The dryer cycle ends too quickly:
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-ends-too-quickly

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide the reference number 1151348810 so our team can pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 4 out of 5 stars

    Door does not reverse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door does not reverse so I had to return it. Given incorrect information in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys in the store understood exactly what l was looking for and the delivery guys were so generous and very helpful.

    I would recommend this to a friend