Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$799.99
Save $240
The comparable value is $1,039.99

Customer reviews

Rating 4.6 out of 5 stars with 2376 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers are delighted by the overall performance, quiet operation, and ease of use of the 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam Sanitize+. Many appreciate its impeccable drying performance, attractive color, large capacity, modern design, and numerous features. However, some customers have noted concerns about clothes falling out when the door opens, its size, and the price. A few customers reported negative experiences with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 2,376 reviews
  • Rated 4 out of 5 stars

    Nice dryer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is the wrinkle preventer button has to be selected each time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, quiet and gets the job done. More options than I'll ever use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good products. Do reccomend looks very nice. If you need this item this is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision, great price, great delivery experience, excellent appliance. Very happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great washer/dryer set

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer/dryer set! We got the same dryer 2x with a broken part but the third one finally came in good shape and we were able to get some money in a gift card for the trouble. Highly recommend being a totaltech member if you're furnishing a house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Tons of features. I recommend it....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. This is exactly what we’ve been looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my washer and dryer’s machine, easy to use !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Machine, very big and seems powerfulllllll I bough this unit, as a friend (Architect) has been buying them since a long time for his clients, he is very happy !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grammy3

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had it long but I am very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer but be sure to buy the pedestals before buying

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great features

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one we got was faulty but the second one seems to work great. We love digital features and sensors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/Dryer combo

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning unit set. I have had 0 issues with either washer or dryer and would highly recommend them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good buy notwithstanding the delivery which was not a good experience.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung and dryer combo

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful set but what I can say is these last 2 months I've experienced some glitches with the washer machine or it will just stop not spin out the cycle or the dryer doesn't get hot of contact with Samsung support so I'm in the process of working with them also after only two months of use I'm getting a sulfur smell from the drain hose which means it's not draining properly so so far I have to say my experience is neutral I'm willing to give appliances to benefit of the doubt until I work out all the kinks are issues down the road.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Tyler M,

      We appreciate you sharing your experience with your Samsung appliances. Let us help you.

      I have shared links below for the steps if the washer doesn't spin or has an unusual smell. Please watch the video and click on all the embedded words inside the article.
      https://www.samsung.com/us/support/troubleshooting/TSG01000997/

      "Samsung washing machine or laundry smells bad."
      https://www.samsung.com/us/support/troubleshooting/TSG01108629/#washing-machine-has-a-sulfur-or-sewage-smell

      Please see the link below for the steps that can help you if the dryer doesn't dry the clothes. You can select the nearest issue, watch the video, and click on all the embedded words inside the article.
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/

      We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung appliances.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147493672, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Start off with a good manufacturer.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an LG dryer that suffered the electrocution of its circuit board. So we got this Samsung, since the same thing happened to our LG washer a few years ago and we got the Samsung and are very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid dryer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't owned many dryers in my lifetime but this samsung is solid. Drys quickly and has multiple options for dry type. Once washer dies i will get matching washer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The capacity is good, but it lacks a favorite setting option. Another downside is the cool down part of the cycle, its' s waste of time and energy. Most of the time my clothes are not dry because of it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Bon,

      We know how important it is to have a functioning dryer. Let us help.

      Here is a link for troubleshooting steps for your dryer that doesn't fully dry clothes; kindly choose the one that matches, watch the video, and click the embedded words.

      Clothes are not dry after using Samsung dryer.
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149040598) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Samsung Washer and Dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased Samsung products in the past because of their quality, and once again, they did not disappoint us with our washer and dryer. We are delighted with both, and they look amazing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Faulty Unit, Great when it works.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit in March of 2023, and until recently it has been great. I try to wait about a year before i write a review, the washer that came with it is great! But, as of last month the dryer has started spinning even when it is turned off. Recently, as in the last week, it has stopped even getting warm. I'm going to try to save it as it is a great dryer when it works. Love the smart technology so it will just alert my phone instead of me waiting to hear it do its little musical number. Great dryer when it works.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Teddy, we aim to ensure your dryer is functioning at its optimum capacity. Let us help you out.

      Please refer to this guide to rectify your dryer's concern. Click the links and hyperlinks for tips.

      Samsung dryer will not turn off or stop spinning:
      https://www.samsung.com/us/support/troubleshooting/TSG01001990/

      Clothes are not dry after using the Samsung dryer:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-all

      Should a service request be required, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147006506, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung