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Customer Ratings & Reviews

Your price for this item is $699.99
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The comparable value price is $1,124.99

Customer reviews

Rating 4.4 out of 5 stars with 218 reviews

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  • Capacity

    Rating 4.6 out of 5 stars

  • Dry Time

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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There aren't enough negative mentions yet.
86%would recommend to a friend

Customers are saying

Customers admire the 7.5 Cu. Ft. Stackable Smart Gas Dryer with Steam and AI Smart Dial for its ease of use and large capacity, allowing them to efficiently dry even bulky items like area rugs. The dryer's sleek design and quiet operation are also frequently praised. Positive feedback consistently highlights the dryer's excellent performance and overall functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 218 reviews
  • Rated 1 out of 5 stars

    There is no heat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer has no heat at very first load. Called bestbuy to exchange another ( there is 25 days since percharging ). Besybuy told me I can not return or exchange after 15 days from the day I percharged. That was suck

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      The best drying experience is what we want our customers to have, KimB. We'll be pleased to help fix your Samsung dryer.

      We recommend checking the links below for troubleshooting steps to improve the dryer's drying performance.

      Clothes are not dry after using the Samsung dryer:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/

      What to do if your Samsung dryer isn't heating or drying?:
      https://www.youtube.com/watch?v=LibK_OLFH4Q

      You may also check page 58 of the user manual for other solutions when the dryer does not warm
      up or when items are not dried.
      https://downloadcenter.samsung.com/content/UM/202301/20230107000449748/DV8600A_SimpleUX_UM_DC68-04179B-04_EN.CFR.MES.pdf

      For reference, I've included the guides to learning the best laundry load size for your dryer and its cycles, settings, and features on your Samsung dryer:
      https://www.samsung.com/us/support/answer/ANS00080262/
      https://www.samsung.com/us/support/answer/ANS00051022/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145529325) to help our team pull up your information when you message us.

      Thank you!

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Love doing laundry again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy settings, quiet, love the app option, cleans and dries all clothes to perfection, love the look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new washer. The ability of the smart technology and performance of Samsung is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dryer. The led light on the inside is useful. Lots of options. Sings opera song when done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It dries clothes.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice dryer. I like the SmartThings-Alexa integration. Lint collection is much better than LG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First new machine in twenty years.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new appliance. Great delivery and set up team. Very thorough and complete job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice machine. Nice looking. It’s in my laundry room well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appliance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Only think I don’t like is the little song it plays after it’s done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition Service was great with it and was packed safe

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    WiFi connection don’t work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great the only problem that I’m having is that I can’t get get the Wi-Fi to connect as it’s designed I’ve had this issue with both dryers that they put in my house when he had to do a replacement

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate your review of your overall experience connecting your Samsung dryer to Wi-Fi, Ebell. We're here to help.

      The below link is the user manual for your model. See page 49 for information about turning the Wi-Fi on and off and pages 50-51 about controlling the dryer remotely.
      https://downloadcenter.samsung.com/content/UM/202107/20210720031129782/DV8600A_DV8800_SimpleUX_DC68-04179B-02_EN_CFR_MES_Final_Version.pdf

      You may also check the link below for a guide in controlling your Samsung dryer remotely through SmartThings App for reference.
      https://www.samsung.com/us/support/answer/ANS00089042/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145051226) to help our team pull up your information when you message us.

      Thank you!

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great customer service, very happy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an excellent washer. The quality of our clean laundry is greatly improved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful sey

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this set at my previous home, it was so nice and quite, I purchased again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used a front load, lots of options to choose from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like having a laundromat in ur home.would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent no issues no complain no nothing to say negative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer. You can connected to your phone and get notifications.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad button sensors

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sensor to push to start doesn't work properly. It takes a number of swipes to turn on.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Patricia D,

      We know the importance of the dryer's control buttons. Let us help you.

      Please see the link below for the steps if the control buttons do not work or respond. Kindly click on all the embedded words inside the article.
      https://www.samsung.com/us/support/troubleshooting/TSG01001992/

      Also, on page 56 of the model's user manual link below, you can check out some tips to clean the control panel.
      https://downloadcenter.samsung.com/content/UM/202401/20240129152134105/DC68-04179B-04_IB_DV8600A_SimpleUX_EN_231006.pdf

      It would also be great if we could talk to you directly and gather more information about your concern.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146825659, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    High Tech Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High tech dryer will dry your clothes without wrinkles.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Short lifetime

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped to work after a few months. Always had bad experiences with Samsung appliances. Technical assistance and time for repair & parts always very long.

    No, I would not recommend this to a friend