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Customer Ratings & Reviews

Your price for this item is $699.99
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The comparable value price is $1,124.99

Customer reviews

Rating 4.4 out of 5 stars with 218 reviews

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Rating by feature

  • Capacity

    Rating 4.6 out of 5 stars

  • Dry Time

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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There aren't enough negative mentions yet.
86%would recommend to a friend

Customers are saying

Customers admire the 7.5 Cu. Ft. Stackable Smart Gas Dryer with Steam and AI Smart Dial for its ease of use and large capacity, allowing them to efficiently dry even bulky items like area rugs. The dryer's sleek design and quiet operation are also frequently praised. Positive feedback consistently highlights the dryer's excellent performance and overall functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 218 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Affordable and convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant at first upgrading from an older manual dryer. Pleasantly surprised at how well it works.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    SMART DRYER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is efficient, and there is a notification through smartthings app when clothes are done drying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slick, smart, and speed. = Satisfaction. Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my purchase. At first I was shocked because I didn’t expect it to be so big and thought they weren’t going to fit in my tiny laundry room. But I purposely chose this size, I wanted to be able to wash king size blankets and I’m glad I did. It’s looks really nice too, very slick and clean, no printed directions just a dial with endless options. Works great, I love it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Need Multiple runs to Dry the Clothes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm disappointed in this machine , because I have to run the cycle multiple times for the clothes to dry. I use the appropriate cycles for instance if I'm drying towels or bedding I place it on that cycle. The most effective is the heavy duty cycle and I still have to run it more than once. I always clean the lint basket before starting the cycle.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Tranquility, I would like to say congratulations on your new Samsung Dryer and noticed that you are having concerns with your clothes not being dry at the end of the cycle. I know that is upsetting and would like to offer some assistance. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/
      We are always here is you need any further assistance via via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143963782. We appreciate being your choice for your home. ^Brad Samsung

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    None

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product that I would recommend my friends to buy.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer, no complaints! Dries clothes well and plays music when done

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ppppppppp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but you can take this survey and put it were the sun dont shine ,50 character minimum

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dryer is nice and solid nice and roomy Wi-Fi very good product

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Perfect set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we are loving this product! This set washes and dries so quickly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and efficient. Top of the line quality and technology that is very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Smart Dial Gas Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smart product and easy to use. Features such as steam dry are excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Gas Dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gas dryer. It is stackable and the unit has a lot of features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    goodgood goodgood

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    goodgood goodgood goodgood goodgood goodgood goodgood

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I love Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Its big n roomy. I love the different features on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Technology is Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier. This thing is smarter than I am.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Drum cracked with a hole in it after six years.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife asked me what was going on because the dryer wouldn’t start. We looked in it and found a hole where her shirt was stuck inside. Samsung wouldn’t cover it because it was out of warranty. I checked online and others are having the same problem. Beware.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Calvin,

      Thank you for sharing your experience with our dryer. Samsung intends to always provide convenience and satisfaction to our customers. And I apologize if your dryer wouldn't start.

      You may refer to this link for a troubleshooting guide regarding your concern.
      https://www.samsung.com/us/support/troubleshooting/TSG01001990/

      Also, you may check the warranty information here just in case you will need a repair service.
      https://www.samsung.com/us/support/warranty/

      Moving forward here are other options to speak with our representatives for further assistance.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community:
      https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Support:
      1-800-726-7864

      Stay safe,

      Reference Ticket Number: 1144210337

      ^Mila Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung washer and dryers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these smart washers. Very satisfied. Will recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    updated dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cool new app, looks awesome and has a ton of new functions

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all the features this product offer very efficient

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with the options it has. Love how quite it is

    I would recommend this to a friend