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Customer Ratings & Reviews

Your price for this item is $699.99
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The comparable value price is $1,124.99

Customer reviews

Rating 4.4 out of 5 stars with 218 reviews

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Rating by feature

  • Capacity

    Rating 4.6 out of 5 stars

  • Dry Time

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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There aren't enough negative mentions yet.
86%would recommend to a friend

Customers are saying

Customers admire the 7.5 Cu. Ft. Stackable Smart Gas Dryer with Steam and AI Smart Dial for its ease of use and large capacity, allowing them to efficiently dry even bulky items like area rugs. The dryer's sleek design and quiet operation are also frequently praised. Positive feedback consistently highlights the dryer's excellent performance and overall functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 218 reviews
  • Rated 4 out of 5 stars

    Okay, when it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water sensor is somewhat inaccurate, so the dryer stops working when clothes are still wet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our new Samsung dryer! Would recommend this product to friends and family. The two gentleman were very polite and knowledgeable about the product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Samsun Gas Dryer with Super Speed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is Digital. I don't think it will last as long as my old dryer. I miss my old LG dryer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer and dryer ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Samsung smart washer and dryer and absolutely love it! It is quiet, efficient, and effective. The sleek look is quite appealing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Loved it until the dreaded dn

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the washer/dryer set it august 2022. Used to love it. With the latest update the dryer gets stuck in dn mode and becomes a useless piece of garbage. Samsung is no help. Many are having this problem. So far only unplugging for 5-10 minutes allows it to turn back on

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello,

      A dryer with an error code may cause delays in washing the clothes. We're here to help!

      Error codes help identify the problem when your dryer isn't working correctly. Luckily, errors on your Samsung dryer are usually easy to fix and only take a few troubleshooting steps.

      Error dn means Download in progress. Do not unplug or shut off Power to the dryer while this code is displayed. Doing so may cause the dryer to become inoperable and require service.

      Samsung Dryer has an error code:
      https://www.samsung.com/us/support/troubleshooting/TSG01207445/

      For reference, you may also check pages 60-61 of the user manual for other solutions when the dryer displays an error code.
      https://downloadcenter.samsung.com/content/UM/202301/20230107000449748/DV8600A_SimpleUX_UM_DC68-04179B-04_EN.CFR.MES.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145584444) to help our team pull up your information when you message us.

      Thank you!

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Exceeded expectations!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than happy with this purchase. Needed a replacement & this happened to be on sale. Does everything as advertised & more!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, no complaints. Good for a single family household.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It is a wonderful thing when your expectations and product performance meet. Welcome to the Samsung Experience! If you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144062451) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Rated 5 out of 5 stars

    Got this for a flip

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I order this set for my flips and rentals and never an issue. I highly recommend this to all. I will keep buying these until they fail me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Brekal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give 5 stars if Best Buy actually installed our dryer in less than 2 months

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big Fan of This Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Love this dryer and the smart setting linked to my phone does wonders

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - Gas Dryer with Super Speed Dry Digital menu is not easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was absolutely a great product I got the value for my money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Gas Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Dryer, very quite compared to our last Dryer (Whirlpool Duet). Very sleek looking and looking forward to the using the phone App.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modern Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer has a sensor that will prevent overheating. Happy with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Love the app the works with the unit on my Android phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a minute to get used to as I had not had a smart dryer before. Now that I know what I am doing, it is great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aweful, lasted one load before it died. Dryer would run but not heat. Code “vent block” disconnected vent totally and tried several more times. Was told by Samsung to return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Installation problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I bought the dryer almost a month ago and installers have come twice and failed to install a simple connection. I had to hire a plumber. BB could not provide the correct connection and would not allow one from home depot. Their suggestion- change the size of the gas valve. Seriously.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering my last dryer was from the 90s lol This one is on another level. Haven't had long but love it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful machine, works great and ample space! Would definitely recommend getting if you’re thinking about it!

    I would recommend this to a friend